Discreet, older, boutique hotel conveniently located approx 100yds (100m) from Lausanne Gare (train station). Hotel bed was a bit too soft for our ideal comfort, and the thermostat seemed to be purely decorative, but the room itself was quite spacious, had windows which opened and was pleasantly decorated with antiques in an Asian motif. Staff provided us robes, slippers and a minibar refrigerator (which was quite nice at this lower/mid-tier price point). Hotel Victoria was quite clean and a perfectly situated accommodation for a week-long stay. The property serves as a great base from which to explore Swiss cities along the Golden Pass panoramic train route (and others, as well)). Breakfast was tasty and offered a variety of hot veg, eggs, bacon, sausage, pastries, coffee, tea, milk, juices, and cold cuts which likely suit guest preferences from most western countries. Desk staff was very friendly, flexible and knowledgeable and went out of their way to expedite a laundry item that I had turned in past the regular morning deadline. Although other reviewers have noted the hotel is older and in need of updating soon, the climate control issues are what keep me from rating this hotel more highly. If not for the cool (5-7C/40F) temps outside (and our 2 nice double windows open) we would have sweltered. Despite the age of the property, I felt the room was pretty clean. (Only dingy spot I really noticed was the floor outlet behind the night stand I had to run my power cords through to charge my devices). However, with so many antiques and period pieces there is the danger that the hotel and decor deteriorates from “quaint/quirky boutique” to “funky/dilapidated hovel.” Fingers crossed the Victoria can stay viable with a few timely, minor updates to the climate system, more modern/convenient power outlets, refreshed flooring, and other minor tweaks—all while still maintaining the wonderful historic character of this classic-style, open atrium, hotel.…
Hotel is conveniently located 5mins from train station and metro. Although there is a steep but short slope to the hotel, guest with heavy luggage please beware. The hotel room is very clean and bed is comfortable as well. If rooms are equipped with iron and board instead of going to the laundry room then that will be great. Staff are also very nice and friendly (speaks English).
First of all, receptionist was so rude, generally hotel is really old and has really poor breakfast but room was large and tidy. I stayed in this hotel for business if i would have an options i would rather other alternatives around, they are better and cheaper.
Once likely a nice hotel but clearly in decline in. I chose this hotel strictly because I wanted air conditioning. The AC in my room did not work and I was told they may not have another room because they were full. After I complained I was given a room with working AC. At checkout I had to wait in a long line even though I had no additional charges. I was told there was an additional tax that was not disclosed in advance.
We stayed here for two nights and it was very convenient, very clean and comfortable. It is located a block from the railway station, ( turn right upon exiting station, look for the Hotel sign within 2 blocks. ) The staff were friendly, the room was quiet and comfortable. We found Lausanne to be too boring for us, but that's not the hotel's fault. They blew it when we asked for a wake up call, I would set your own alarm. Other than that I would stay here again. Good value.