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Hotel Des Voyageurs

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Rue Grand-St-Jean 19, Lausanne 1003 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (108)
Room & Suite (20)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Des Voyageurs
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 45 hotels in Lausanne
Location
Cleanliness
Service
Value
Travelers' Choice
HOTEL Welcome to the HÔTEL des VOYAGEURS, a marvellous facility completely renovated in 2015. Situated in a quiet pedestrian area, Hôtel des Voyageurs has a vantage location in the heart of the city-center of Lausanne. A few steps from the historical district, commercial streets, banks and urban life, this family-owned hotel will charm you by its numerous advantages. The art deco style building will fascinate you with its modern comfort - 35 rooms and suites in a resolutely contemporary and warm design. The whole team at the Hôtel des Voyageurs is looking forward to welcoming you soon!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Wifi
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Wine / champagne
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Safe
Minibar
Cable / satellite TV
Walk-in shower
Telephone
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, Spanish, German and 2 more
297Reviews5Q+A21Room tips
Traveler rating
  • 188
  • 97
  • 7
  • 1
  • 4
Time of year
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Popular mentions
Jeffrey S wrote a review Oct 2020
Walnut Creek, California1 contribution
We booked a stay for a trip to attend the world cup of hockey in Lausanne in May 2020. The only available rooms were under a non refundable rate which we accepted since we fully intended to go to the hockey tournament. The tournament was cancelled due to Covid-19 as was all travel from the US to Switzerland. We contacted the hotel and requested a refund due to the world circumstances which were beyond anyones control. The hotel was very firm that we would not receive a refund due to the purchased rate. They offered a year extension to use our reservation. We were only planning to go to Lausanne for the hockey tournament. I feel this hotel is putting its profits above the circumstances around Covid-19. Even with the complete shutdown of travel to Switzerland they are inflexible on giving us a refund.
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Date of stay: May 2020
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Bruno F wrote a review Jul 2020
Basel, Switzerland4 contributions
Perfect location in the heart of the city. Just be aware that access with car up to the front of the hotel is difficult to find and risky (pedestrian area full of people) on Saturdays at least. You're better off parking the car in Parking du Centre and walking 5 min to the hotel. The daily cost of parking (with hotel voucher) is only 15 CHF. We got a really hearty welcome; the room was nice; and the breakfast, refreshing in a bright area. Strongly recommended.
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Date of stay: July 2020
Cleanliness
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Sleep Quality
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Beaupeep99 wrote a review Jul 2020
Martigny-Croix, Switzerland77 contributions72 helpful votes
A last minute trip to Lausanne and I decided to stay in this hotel, one street over from where I lived for 21 years. And I am really glad that I chose it. The first impression is the staff. The woman who checked me in was super friendly and helpful. When I got to my room I was impressed. Newly renovated, clean and modern with removable duvet covers and all white bedding which I prefer, and not those old fashioned bed spreads that 8 million people have touched. The mattress was super comfortable. There was a portable air conditioning unit but I prefer sleeping with the window open. It can be a noisy neighborhood but on a Sunday night it wasn't bad, plus with the virus there weren't many people walking around so I slept well. The only problem was that the shower leaked under the glass door onto the carpet a bit but I used the bathmat and a towel to sop it up. There should be a rubber gasket to block the space at the bottom of the shower door. Breakfast was included but I didn't take advantage of it.
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip: room 37 was nice
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2 Helpful votes
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B Murphy wrote a review May 2020
Kansas City, Missouri5 contributions1 helpful vote
We were originally booked to stay here at the end of May 2020. Due to COVID-19 we had to cancel our trip. Switzerland had closed their borders to outside travelers. We originally booked in January under a non-refundable rate and didn't think much of it. Fast forward to May and cancelling... We had booked 5 hotels across Switzerland with non-refundable rates and this hotel is the only one who wouldn't give us a refund. To make matters worse they refunded the couple we were traveling with, but not us. The Front Desk Supervisor, Marina Elena was very rude over e-mail while I was trying to communicate to her that we literally couldn't travel to Switzerland. We had originally chosen to stay here based on the good reviews, but I would never stay here based on their lack of consistent policy, rude behavior, and inability to follow the precedent set by other hotels in Switzerland. If you choose to stay here don't expect to be treated well. Waste of money and time.
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Date of stay: May 2020
Service
1 Helpful vote
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Response from Nati Ramos, Directeur général at Hotel Des Voyageurs
Responded 4 Jun 2020
Mrs. Murphy, We are aware of the impact and the uncertainty caused by COVID-19, hospitality sector has been one of the more affected by situation. However, we want to do our best and offer the possibility to customers who, like you, have decided to book a non-refundable rate to use this payment as a deposit valid for 12 months from the date of the initial booking, for a booking for yourself, your friends or your family. In your case, as this proposal did not suit you, following your cancellation request, we sent you an invoice with the cancellation costs to transfer it to your travel insurance. We remain positive and hope that the situation will be resolved very soon for all of us. Take good care of yourself and your loved ones. Marina Elena | Front Desk Supervisor
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Athena P wrote a review Mar 2020
Athens, Greece71 contributions39 helpful votes
I have stayed at this hotel just for 1 night. I liked very much the organisation of the rooms and the cleanliness. I didn't mind that my room (1 person) was small, it had everything I would need. The bed was very comfortable as well as the pillows. Breakfast was also very good. The location perfect. My only suggestion to add body cream in the amenities and maybe a pair of slippers is really not so important.
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Date of stay: February 2020
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PRICE RANGE
US$156 - US$220 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
35
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Frequently Asked Questions about Hotel Des Voyageurs
Which popular attractions are close to Hotel Des Voyageurs?
Nearby attractions include Cathedrale de Lausanne (0.4 km), Place de la Palud (0.1 km), and Escaliers du Marche (0.2 km).
What are some of the property amenities at Hotel Des Voyageurs?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Des Voyageurs?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Des Voyageurs?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Des Voyageurs?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Des Voyageurs?
Conveniently located restaurants include il Ghiotto, Minuit Soleil, and Slice Pizza.
Is Hotel Des Voyageurs located near the city center?
Yes, it is 0.6 km away from the centre of Lausanne.
Are any cleaning services offered at Hotel Des Voyageurs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Des Voyageurs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Des Voyageurs?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to Hotel Des Voyageurs?
Many travellers enjoy visiting Cathedrale de Lausanne (0.4 km), Tour de l'Ale (0.3 km), and Christ Church Lausanne (0.8 km).