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Untere Wiestistrasse 12, Zermatt 3920 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (88)
Room & Suite (77)
Dining (25)
What is Travelers’ Choice?
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What you can expect during your stay
  • Regularly sanitized high-traffic areas
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#50 of 108 hotels in Zermatt
Travelers' Choice
Carina reconnects you with your senses. Surrounded by nature and peaceful calmness you find time to enjoy the essential things in life. See, feel and smell this natural setting. Time to yourself, for your family and loved ones. Make memories, but also remember. Our Play n’ Stay area invites you to do just this, take a book, play some games, enjoy a freshly brewed coffee or glass of wine from the honesty bar, which you can access 24/7 - hydration is key in the dry mountain air. If you really have to, since life doesn’t stop, just when you do, get some work done, with a fresh spirit and creative new thoughts. But make sure to take a break play some Pinball, make a handstand or find your balance. Recharge, enjoy, smile, and spend your precious time with more or less meaningful things. Be your own judge, or simply don’t judge at all. Laugh, connect and be yourself, be us, be we.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Bar / lounge
Coffee shop
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Non-smoking hotel
Outdoor furniture
Sun terrace
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Room features
Blackout curtains
Soundproof rooms
Extra long beds
Sofa bed
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, German
176Reviews0Q+A12Room tips
Traveler rating
  • 129
  • 36
  • 0
  • 5
  • 6
Time of year
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Popular mentions
Adi wrote a review 5 Sep
Switzerland5 contributions1 helpful vote
Friendliest staff! Great location and views. We were 2 families and stayed in the penthouse. The staff were extremely friendly and helpful, rooms were spacious and spotless clean. Hotel is very child friendly. Highly recommend recommended
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Date of stay: September 2021Trip type: Traveled with family
Rachel L wrote a review Aug 2021
1 contribution
The Carina was everything I expected and then 10 times better!! I was looking for a dorm / hostel in Zermatt, and stumbled upon the Carina. The decor, vibes, facilities, and staff were all very good! The hotel provides more traditional hotel style individual rooms, and also a dorm style room for solo travelers. I opted for the dorm style. The hotel was newly renovated and all the facilities were comfortable and beautifully designed. The dorm bedrooms and shared bathrooms were clean and organized. Since I travelled during the shoulder season, I was the only person in the dorms. I had the privilege to have the entire room and bathroom to myself. The Carina also provides a spa / sauna access for all travelers (dorm style travelers included). It was wonderful to use the sauna after a long and cold hike up on the mountains. There is also a public common area and garden for all travelers. The decor was wonderful and beautiful! Last but not least, the hotel provides complimentary breakfast with a cereal bar, eggs, bread, cheese, and meats. I had a wonderful time at the Carina, and wished I can stay for longer! The staff was so amazingly hospitable and helpful. I will definitely 100% recommend this place to everyone traveling to Zermatt!
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Date of stay: August 2021Trip type: Traveled solo
Grandmaster B wrote a review Aug 2021
Utrecht, The Netherlands5 contributions3 helpful votes
We booked via email. The staff was very responsive and friendly in answering a couple of questions we had prior to arrival. We decided to add a night to our stay and booked this by telephone. This complicated the booking and resulted in confusion about the type of room we (family of 4) booked. After a first night in a deluxe room, which sleeps 4 people but leaves no living space, they upgraded us to a penthouse suite/apartment for the remaining 5 days of our stay. This exceeded our expectations! Breakfast is great. Plenty of healthy food options. The hotel has recently been renovated and meets all modern expectation. Wellness area is on the small side when the hotel is fully occupied. There is a ski room to store winter gear and mountain bikes. Very relaxed atmosphere. Friendly and helpful staff for all sorts of queries on activities, restaurant advice etc. Perfect (central) location for summer, good for wintersport as well although the nearest lift is a 5-10min walk... there are options closer to the skilift, but they are likely also more expensive... Great value for money! We will definitely book again!
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Date of stay: August 2021
Sleep Quality
Room Tip: matterhorn views are at the front of the hotel
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Anu K wrote a review Aug 2021
1 contribution
We enjoyed our stay in Carina hotel. The staff was very friendly. Room was clean and quiet. Breakfast was excellent and free coffees during stay were good advance. Spa had relaxed environment. Nautimme yöpymisestä Carina hotellissa. Hotellin sijainti oli hyvä ja henkilökunta oli ystävällinen. Huoneessa oli kaikki tarvittava, näkymä parvekkeelta oli rentouttava. Aamiainen oli erinomainen ja monipuolinen. Myös ilmaiset kahvit ja teet olivat kiva etu majoituksen aikana. Henkilökunta oli myös valmis joustamaan tarpeistamme esim. saunan käyttöajassa oli joustavuutta.
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Date of stay: July 2021Trip type: Traveled as a couple
Totoro wrote a review Aug 2021
1 contribution
If you like a friendly atmosphere and direct contact with the staff, this is the place for you! A brilliant concept and a beautifully designed place. Price-quality ratio - brilliant! I will definitely come back again. Thank you to the whole team for a great reception.
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Date of stay: July 2021Trip type: Traveled as a couple
US$150 - US$523 (Based on Average Rates for a Standard Room)
SwitzerlandSwiss AlpsCanton of ValaisZermatt
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Frequently Asked Questions about Carina
Which popular attractions are close to Carina?
Nearby attractions include Summit Ski & Snowboard School (0.4 km), FLEXRENT Snow Sports Rental (0.3 km), and Snowboat Caffe (0.4 km).
What are some of the property amenities at Carina?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Carina?
Top room amenities include blackout curtains, extra long beds, and a sofa bed.
What food & drink options are available at Carina?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
What are some restaurants close to Carina?
Conveniently located restaurants include L'Atelier Grandsire, Walliserstube Zermatt, and Chalet da Giuseppe.
Are there opportunities to exercise at Carina?
Yes, guests have access to a sauna during their stay.
Is Carina located near the city center?
Yes, it is 0.4 km away from the centre of Zermatt.
Are pets allowed at Carina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Carina?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Carina?
Many travellers enjoy visiting Kapelle Blatten "Maria Rosenkranzkönigin" (2.3 km), Beresina-Haus (1.1 km), and Bergführerdenkmal (0.7 km).
Does Carina have any great views?
Yes, guests often enjoy the mountain view available here.