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$794
$641
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#67 of 429 in Florence
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Hotel Minerva, renovated in 2018, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 97 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with a heated (28°C/83°F) open-air swimming pool (open from April to October). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Rooftop bar
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bidet
Safe
Bottled water
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
412Restaurantswithin 0.5 km
187Attractionswithin 0.5 km
Contact
Piazza Santa Maria Novella 16, 50123, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network6 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network11 min
2382Reviews68Q+A100Room tips
Reviews
Traveler rating
- 1,456
- 671
- 159
- 60
- 36
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Popular mentions
This hotel is as beautiful as all the photos display. The location is perfection! I found it here on Trip Advisor after going thru dozens of hotel reviews and am thankful we chose it. They have one of the most helpful staffs we encountered. Alessia went above and beyond to help us with our restaurant choices (listen to her!). They booked our wonderful day trip to Tuscany as well. Perfect. The rooms are modern and spotless. The views from the rooftop pool will give you the best photos. We opted for the breakfast because we are lazy, and it's better than running out in the morning but there are lots of restaurants in the plaza. Don't miss out on this hotel!
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Date of stay: May 2022
Helpful
Hotel room was nothing like the picture and we did not have any draws or cupboard space for cloths and as for a 4 star hotel I think a bottle of water in the room is a given , the roof bar was ok bit small however only waiter service we ask for house wine end up being charged £60 a bottle ,
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Date of stay: May 2022Trip type: Traveled
Room Tip: Don’t drink in the hotel
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Helpful
We booked by chance and we were really lucky with our selection. The hotel is perfectly located. The interior designer is genius. Super clean and the best staff ever. Do not miss the sunset on the roof bar. Spectacular and offers you the best view of downtown Florence.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Take the rooms with a view.
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Helpful
Beautiful, well maintained hotel with a warm and friendly staff. Alessia and Serena took such good care of us, upgrading us to the perfect room. The bellmen were great, always there to help. The entire staff was adept at anticipating our needs, even before we knew what we needed. Our rooms were really nice, old school European class and luxury. One of the best hotel bars too, they actually stayed open until their closing hours. We’ve been to so many hotels where the bar closes early or when they’re slow. Dariush was like our personal bartender, he knew our drinks and made them perfectly each time. Great location too, maybe a five minute walk from the train station. Can’t recommend them enough.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Rodolfo Bongiovanni, Servizi per gli ospiti/front office at Grand Hotel Minerva
Responded 3 weeks ago
Dear Guest, We strive to provide memorable experiences for our guests, and it is wonderful to hear that we succeeded! Many thanks on behalf of all the members of the team that you kindly mentioned, they were proud and happy to read your comments! We look forward to the pleasure of welcoming you back soon! Kind regards, Rodolfo Bongiovanni Front Office & Guest Relation Manager
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+1
This was undoubtedly the worst hotel we stayed at in all of Europe, which included France, Switzerland and Italy. We went in the middle of April and they had the heat on in the room, and no working air conditioning. The windows didn't open and it was over 80 degrees (F) in our room. The hotel lobby and Restaurant were cool and AC was working there. When we complained to the front desk they told us that they have not turned on the AC in the hotel yet, but they offered to turn off the heat in our room and provide us with small fans, both of which we accepted. I guess by turning off the flow of the heat, the vents had no circulation and the mosquitoes flowed freely from the vents. We spent 3 horrible nights disgustingly hot, fending off mosquitoes and listening to loud clicking fans. We would loved to change hotels but they are all booked. We left drained, bitten by Mosquitoes (see photos) and tired from the sound of the fans (see photos). I will say that when we complained upon leaving, they credited us $100 EU for a dinner we had, but the three nights still cost us almost $2,000 EU. You could not pay me to stay here again.…
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: Dont take any room in this hotel !!
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2 Helpful votes
Helpful
Response from Rodolfo Bongiovanni, Servizi per gli ospiti/front office at Grand Hotel Minerva
Responded 3 weeks ago
Dear Guest, we are truly sorry to read about your experience. Unfortunately we had some days of quite high temperature during the day and very low temperature during the night. During your stay, the temperature in the night and early morning was 5 degrees (celsius) so it was not possible to set the system on the summer season. Regarding mosquitoes, that's unfortunately a very common problem during spring and summer in Florence since it is a very humid city (especially in the city center because of the river). For this reason, in every room there is a device at guests' disposal which can be plugged into the electrical outlet and that helps keep mosquitoes away. just as a clarification for our coomon readers, I must specify that we are a 4 star hotel (not 5). Once again, we are really sorry that your expectations were completely unsatisfied and we hope you will change your mind and give us a second chance in the future. Kind regards, Rodolfo Bongiovanni Front Office & Guest Relation Manager
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PRICE RANGE
US$378 - US$556 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel florence, grand hotel minerva
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
97
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Claim Your Listing Frequently Asked Questions about Grand Hotel Minerva
Which popular attractions are close to Grand Hotel Minerva?
Nearby attractions include Mercato Centrale (0.4 km), Jimmy's Leather Collection (0.4 km), and Francesco Lionetti (0.2 km).
What are some of the property amenities at Grand Hotel Minerva?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Minerva?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Minerva?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Grand Hotel Minerva?
Conveniently located restaurants include Ristorante Brandolino, Le Cappelle Medicee, and Daunbailo'.
Are there opportunities to exercise at Grand Hotel Minerva?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Hotel Minerva have airport transportation?
Yes, Grand Hotel Minerva offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Minerva located near the city center?
Yes, it is 0.7 km away from the centre of Florence.
Are any cleaning services offered at Grand Hotel Minerva?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Minerva?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.