The rooms were spacious, clean and very quiet. Really good. However services in the hotel were minimal. Except for the breakfast service which was executed to perfection, the hotel did not have any hotel service you would expect for a 4 star hotel, and certainly not for a Starhotel. The receptionist was particularly unhelpful. Just as a few examples: impossible to drop off postcards with stamps to put in the mail... Everything was as in "Computer says no....". Also bar was closed at 10:00PM. We were at the bar like 10 minutes before closing time and it was closed already: receptionist refused to even look into a solution. "It is closed sir." As frequent customer of Starhotels, this was really below standards and certainly below expectation. Today (5 oct) we leave for another Starhotel (Saronno), and are sure we will be served in a much better way...…
Hotel in a strategic location, easily accessible by car, on the side of the centre next to the Stazione Leopolda and the Parco delle Cascine. The hotel has an underground parking (expensive) and is really 10 minutes walk from Ponte Vecchio and palazzo della Signoria. The rooms are spacious, large bathrooms, well furnished and really comfortable beds. A really good accommodation
This hotel is just amazing. It looks nothing from the outside, rather dull and imposing with red brick. Step inside and the whole façade turns into elegance and beauty. Our room was 628 and it was gorgeous. Spacious, immaculate and had lots of other qualities, i.e. mini bar (payable on departure, quite expensive), beautiful shower and bath toiletries, large fluffy towels and a good sized TV. The King sized bed was comfortable with luxurious bedding. Good air con. The breakfast has a good selection and is situated on -1 floor. Masks are compulsory in all common areas in the hotel, including collecting your breakfast and such like. Only mask free whilst seated and eating. Outside the hotel, 25 yards to the left, across a fairly busy road is the metro which takes you direct to Florence. Stay on the tram until the very last stop (this is announced), cross the road and your journey around Florence can begin. We ate at various restaurants, cafes, wine bars and each one had it's own delights. My favourite spots were View on Art Rooftop and Move on Italian pub & record store. Art rooftop is picturesque with stunning views of Duomo. Drinks are expensive but as a one off, worth it. Move on pub was a great location for sitting and watching the world go by. Great service in both. We explored Florence by foot (average 30,000 steps) which is so easy to do as so much to see. We took the city tour bus too, fantastic way to get great photos. We visited the Pitti Palace and gardens. Make sure you get the correct ticket to see both. Walk the Ponte Vecchio bridge and revel in the splendour of the jewellery shops. Florence has so many sites and beautiful monuments, it is hard to mentioned them all. Good tip - flights from UK direct to Florence take forever. We flew Manchester to Pisa, took the airport shuttle to Pisa train station and travelled to Florence. We used the tram and got off right outside our hotel. Great adventure to add to an inspiring and breath-taking holiday x…
Been there two times in the last couple of months. Very conveniently located, it is directly accessible by tram nr. 2 both from the airport and from the main railway station. Hotel is standard but clean and modern, own parking, good Internet connection, pleasant buffet for breakfast and a nice bar / lounge at the entrance.
By American standards, I think all European hotels are small and this one is no different - actually might have been slightly larger than usual. But it was impeccably clean, We enjoyed a fun night down in the lobby bar with some other members of our tour group and the breakfasts were good.
The hotel is in front of a new built tram line, which connects you to downtown in less than 15 minutes. The rooms are exceptional, large, comfortable and clean, and the breakfast is excellent. It was the best hotel we stayed in our trip to Italy.
The hotel staff is friendly and helpful. Giant supermarket just behind and some great pattiserie just round the corner. Tram station just in front, makes travelling alot convenient. Only issue is that the windows are poorly designed, since AC was off during winter, we were unable to ventilate the room properly without having to open one window fully and drawing the curtains. Hence light was passing in making it hard to sleep. Breakfast was not too bad as with the other starhotels chain.
The hotel is very good, excellent breakfast and restaurant, best location, besides of the supermarket, front of the train station, near the mall, but it has 200 rooms and ONLY 20 parking lots, in my opnion it is not good, because there is not public parking close, and is very difficult to find it available on the street.
Loved our stay here; rooms were spacious and bed was comfortable (unlike many beds in Italy, the matresses were perfect). Hotel staff were kind and unintrusive. Hotel is very modern and clean, breakfast was good. Hotel amenities were okay (no lotion or conditioner, and hair dryer didn't work well.) The street noise is not a problem since the hotel has double-paned windows. The location was outside the historic city center by 2 miles, but the city tram is just steps outside the hotel, and for 1.50€ you can be at Santa Maria Novella in 20 minutes. San Donato park is across the street for a nice stroll before you start your day. We really appreciated our stay and will come back soon.
Very nice and clean. The room was quite spacious. We stayed there because of proximity to airport our last night in Florence. Tram from city center to airport runs right out front of building. Very helpful staff.