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Quintocanto Hotel & Spa

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Via Vittorio Emanuele 310, 90134, Palermo, Sicily Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (240)
Room & Suite (369)
Dining (64)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quintocanto Hotel & Spa
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 118 hotels in Palermo
Travelers' Choice
Quintocanto Hotel & Spa welcomes its guests in a relaxing and restoring dimension. Elegant Design Hotel minimally furnished, thanks to its relaxing atmosphere and its central location, it is the ideal place both for business travelers and for those who want to explore the city center. Our exclusive SPA, with its wellness programs and consisting of sauna, Turkish bath and Jacuzzi, combined to the tasteful dishes coming from the excellent cuisine of our restaurant "Locanda del Gusto", will make you live an unforgettable experience in the heart of Palermo. In the Beauty Center you will find several thermal beauty services: manicure, pedicure, wax, face cleaning, face treatments, body treatments, massages. At the SPA Wellness Center a personalized Hammam will await you; there, special body treatments will amplify their effects in a comfortable space reserved for our guest, with the constant assistance of our professional staff for every chosen program.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Via Vittorio Emanuele 310, 90134, Palermo, Sicily Italy
Name/address in local language
Getting there
Punta Raisi Airport24 kmSee all flights
Birgi Airport80 kmSee all flights
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969Reviews21Q+A72Room tips
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Popular mentions
Ronald N wrote a review Jun 2021
Granger111 contributions71 helpful votes
The hotel could not honor our reservation because of the pandemic, yet refuses to refund our money. Incredible unprofessional behavior since every other venue, hotel, airline, and travel agent in Italy immediately and without question offered full refunds. I cannot recommend such a business.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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Response from Giovanni Ruisi, Proprietario at Quintocanto Hotel & Spa
Responded 1 Jul 2021
Dear Sir, We were open during the Pandemic period. You choose to cancel Your reservation due to the lockdown. Your reservation is non refundable, we propose You to use the deposit for a future reservation. Have a wonderful day and stay safe. Best Regards Keswan Monien Hotel Manager
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Ronald N wrote a review Feb 2021
Granger111 contributions71 helpful votes
While many booking sites say this hotel has a free cancellation policy, they have kept over $1000 USD of my family’s money due to the unprecedented pandemic. Every other business, airline, hotel, tourist attraction, and even restaurants in Italy have refunded any and all deposits without question. Violating local, national, and international policies, they hold onto these funds without ever having provided any service. Given such blatant dishonesty and disrespect, I cannot recommend anyone book this hotel. The management appears less than trustworthy, apparently falsely advertise, and keep money they are not entitled too. They bring shame to an otherwise beautiful city.
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: Go to another hotel
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2 Helpful votes
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Response from Giovanni Ruisi, Proprietario at Quintocanto Hotel & Spa
Responded 1 Mar 2021
Dear Sir, we are surprise to read such review because, we have always reply to Your mail and to Your attorney at law telling that we are keeping Your amount for future reservation as many Hotels are doing, we also told Youu that the deposit You paid for the moment is valid without any expiry date. All of our guest accepted this conditions for NON REFUNDABLE reservations as Yours. We confirm again that You will be able to use Your deposit when all this situation will end and we hope as soon as possible, this is not a good period for the entire world and mainly for the Tourism industry. We are sure You will understand the situation and You will appreciate our effort. We are close from one year and we are not able to refund but for sure we will not stole You. We hope to see You soon in Palermo and have the possibility to talk about all this situation. Have a wonderful day and stay safe. Best Regards Keswan Monien Hotel Manager
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hduffy486461 wrote a review Oct 2020
1 contribution2 helpful votes
A centrally located hotel, with very friendly and knowledgeable staff. The city has a lot to offer and having the hotel located where it is was a great help. The restaurant and court yard are stunning a beautiful feature with great food and service.
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Review collected in partnership with this hotel
Date of stay: October 2020
2 Helpful votes
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Response from Giovanni Ruisi, Proprietario at Quintocanto Hotel & Spa
Responded 23 Jul 2021
Dear Sir / Madame, thank You very much for Your review. We are happy that You enjoy Your stay at the Quintocanto. Thank You The Staff
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Nathan D wrote a review Mar 2020
Palos Verdes Estates, California1 contribution2 helpful votes
An excellently location conveniently near many attractions in the heart of town and within walking distance to restaurants. Rooms are clean, but the hotel was under renovations. Elevator access to my second floor room was not available. I was there for short overnight stay and did not get to use the spa which opens at 10AM. The staff was extremely helpful and obtained travel advisory information from US Rome Embassy during our stay late February stay. Breakfast included with room stay was excellent and should not be missed.
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Review collected in partnership with this hotel
Date of stay: February 2020
2 Helpful votes
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Response from Giovanni Ruisi, Proprietario at Quintocanto Hotel & Spa
Responded 23 Jul 2021
Dear Sir/Madame, thank You very much for choosing Quintocanto Hotel and for this review. We are happy that You enjoy Your stay and the location as well as the service that we offer. we hope to see You soon. Regards The Staff
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FDLHughes wrote a review Mar 2020
London, United Kingdom1 contribution2 helpful votes
The hotel is in a great location but it's facilities are disappointing. The bar is in a corridor, there is no comfortable lounge area and the Spa has to be booked by the hour, at a cost of Eu 30. The website led us to believe that it was available for all guests, which we took to mean we could use the pool and hot tub at anytime the Spa was open. Sadly this is not the case. Our room overlooked the central open air court, which was noisy in the evenings when there was a private function in the Meeting Room, as attendees spilled over into the central court. We had a few maintenance isses as well, on 2 mornings our electricity tripped out, the bathroon towel rail only ever partially heated and the bathroom hairdryer never worked. The staff were friendly and helpful, the room spotless and the 1 evening meal we ate in the restaurant was good. Breakfast was good.
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Review collected in partnership with this hotel
Date of stay: February 2020
2 Helpful votes
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Response from Giovanni Ruisi, Proprietario at Quintocanto Hotel & Spa
Responded 23 Jul 2021
Dear Sir /Madame, thank You for spending Your time for this review, we apologize for the inconvinience You had. As You can see from the other reviews this is not our standard of services, we realy apologize and we hope to see You once again and have the possibility to offer You the real standard we usualy offer. Best Regards The Staff
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LOCATION
ItalySicilyProvince of PalermoPalermoPalazzo Reale
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Frequently Asked Questions about Quintocanto Hotel & Spa
Which popular attractions are close to Quintocanto Hotel & Spa?
Nearby attractions include Goccio - L'Arte del Miscelare (0.4 km), Palazzo Conte Federico (0.4 km), and Palazzo Drago Airoldi di Santa Colomba (0.2 km).
What are some of the property amenities at Quintocanto Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Quintocanto Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quintocanto Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Quintocanto Hotel & Spa?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Quintocanto Hotel & Spa?
Conveniently located restaurants include MEC Restaurant, Biga Genio e Farina, and Caffetteria del Corso.
Are there opportunities to exercise at Quintocanto Hotel & Spa?
Yes, guests have access to a sauna and locker rooms available in the fitness centre during their stay.
Does Quintocanto Hotel & Spa have an airport shuttle?
Yes, Quintocanto Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quintocanto Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quintocanto Hotel & Spa?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Quintocanto Hotel & Spa?
Many travellers enjoy visiting Palazzo Conte Federico (0.4 km), Palazzo Drago Airoldi di Santa Colomba (0.2 km), and Oratorio di Santa Cita (0.6 km).