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Best Western Crystal Palace Hotel

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Via Nizza 11, 10125 Turin Italy
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (244)
Room & Suite (70)
Dining (25)
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A note from Best Western Crystal Palace Hotel
Updated 03/06/21

About

#32 of 137 hotels in Turin
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel offers 60 rooms and 7 suites, providing all the four star comforts. Built in 1800, it is in the heart of the art and culture scene, just a few steps from the city centre and conveniently close to the major congress centres and train station, all of which make it an ideal destination for leisure and business travellers. All rooms are equipped with WiFi internet, LCD TV, SKY satellite TV, kettle, bathroom telephone and parquet floors in standard rooms. The hotel also features an American bar.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Breakfast buffet
Breakfast in the room
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, Italian
796Reviews8Q+A18Room tips
Traveler rating
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Popular mentions
lily_mia wrote a review Dec 2019
Malta62 contributions41 helpful votes
We just came back from a three night stay in this hotel. Very close to train station entrance Via Nizza. Very pleased with the room, we had a room on the 4th floor. Very quiet, even though it overlooked the main road. We had a large room with all the amenities needed. A very large bathroom , with shower and a jacuzzi bath, we even had toiletries and bathroom slippers. We had a balcony and another window. The front offive were very friendly and helpful. They even booked taxis for us. And very good value for money. Will definitly visit again.
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Date of stay: December 2019
Value
Location
Service
2 Helpful votes
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Quippo2 wrote a review Dec 2019
Fribourg, Switzerland9 contributions15 helpful votes
The hotel is situated near the train station, not far from the old town. The neighborhood is sketchy at best - junkies, beggars, homeless people and prostitutes are right in front of it. Not really reassuring when you’re walking home. Our room was on the 4th floor. One reading light didn’t work well and you could hear all the noise from the room next door. An absolute no-go is the plastic cups in the bathrooms. The hotel deserves 3 stars at most. That would get a 3* rating from me. Where I remove the other two points is the price we paid. Upon arrival I saw the list of all the people arriving That day and saw that we paid by far more than all the others. Room rates went from 69 to 130 euros. We paid 151 euros. I suspect that they just add a fee for customers from Switzerland. I can understand a difference of 10% for the room but when you realize that you paid more than double than the others I feel just cheated.
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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Josh wrote a review Oct 2019
11 contributions24 helpful votes
The hotel was ideal for a quick break away where you want to get out and see the city. Located right next to the train station the hotel was just a short walk away from the main shopping areas with restaurants located around. The room was very large with a lovely bathroom including a very modern power shower. A balcony was also part of the room. Breakfast was included and had a wide range of choices and was topped up regularly so wasn’t an issue if it was slightly busier. Would definitely recommend.
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Date of stay: October 2019Trip type: Traveled as a couple
2 Helpful votes
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John071 wrote a review Sep 2019
UK390 contributions219 helpful votes
I have been in Turin many times. I lost count, but probably close to 10 times now. Hotels have been from very bad to very good and this one tops them all. Room was beautiful, location, next door to the station and 15 minutes walk to the centre of Milan excellent. Breakfast had everything you asked for. I won't be looking anywhere else.
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Date of stay: September 2019
2 Helpful votes
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richardlizkt wrote a review Sep 2019
Sydney, Australia139 contributions76 helpful votes
Right next to Turin station, it’s really convenient if you are passing through like we were. One night is plenty here. The area is pretty seedy with some odd characters around. Keep your valuables close. The hotel is spotless, with very friendly staff. The bar area was well appointed and the breakfast was excellent. However, the room was difficult. We were on the top floor and so under the roof, which was pitched. The spa bath was relaxing but hard to get in and out of. Wouldn’t use it if you were a bit infirm but as its the only bath/shower you would be stuck. The bed was rock hard and squeaky. Consequently, we slept badly and the gunfight around midnight down the road was disconcerting. Could also hear everyone in the hallway. And why do they install fire alarms that have bright lights? The one above the bed was so bright it lit the room up. Would not stay there again.
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Date of stay: September 2019Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
US$80 - US$163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure torino crystal palace hotel turin, mercure hotel turin, torino crystal palace mercure
FORMERLY KNOWN AS
Mercure Torino Crystal Palace
LOCATION
ItalyPiedmontProvince of TurinTurinSan Salvario
NUMBER OF ROOMS
60
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Frequently Asked Questions about Best Western Crystal Palace Hotel
Which popular attractions are close to Best Western Crystal Palace Hotel?
Nearby attractions include Escape Room Intrappola.To (0.4 km), Torino Porta Nuova (0.2 km), and ROUGH COCKTAIL BAR (0.3 km).
What are some of the property amenities at Best Western Crystal Palace Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Best Western Crystal Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Crystal Palace Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Best Western Crystal Palace Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Best Western Crystal Palace Hotel?
Conveniently located restaurants include Il Barotto, Rock Burger - San Salvario, and Trattoria AlleVolte.
Is Best Western Crystal Palace Hotel located near the city center?
Yes, it is 0.8 km away from the centre of Turin.
Are any cleaning services offered at Best Western Crystal Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Crystal Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Crystal Palace Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Best Western Crystal Palace Hotel?
Many travellers enjoy visiting Palazzo Reale (1.4 km), Piazza Carignano (1.0 km), and Basilica of Superga (7.1 km).