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NH Collection Milano President

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Traveler (1333)
Room & Suite (616)
Videos (1)
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About

#27 of 464 hotels in Milan
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
NH Collection Milano President is a five-star hotel conveniently located in the center of Milan, within easy walking distance to main shopping areas and the Duomo cathedral.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Private balcony
Room service
Safe
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
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3,851Reviews65Q+A100Room tips
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joseph A wrote a review Mar 15
1 contribution1 helpful vote
+1
This hotel experience was an absolute disaster from beginning to end. The room was a mess, with chipped furniture, a malfunctioning shower that couldn't maintain a consistent temperature (it kept switching between scalding and freezing), and a pervasive smell that forced me to keep the window open the whole night, since the air conditioning was nothing more than a glorified fan. Almost every piece of furniture showed signs of wear and tear, giving the impression of a rundown budget hotel rather than a 5-star establishment. Adding to the disappointment, the shower head and faucet were covered in calcium buildup, indicating a lack of cleanliness and maintenance. You hear every single thing from the whole way. EVERYTHING! If you go for business and you need to iron your shirts? They don’t have it in the room they said it’s not allowed which is a complete BS since I always had iron in every hotel I Stayed at in Milan. You need to go to 2nd floor in tinny dirty closet room to iron. As someone who stays frequently at 5 star+hotels, this experience fell far short of any reasonable standard any 5-star hotel.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded 2 days ago
Dear Mr. Joseph, We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we deeply regret that we did not meet your expectations. Please accept our sincerest apologies for the condition of your room and the inconvenience you experienced with the shower, air conditioning, and cleanliness issues. We understand the importance of maintaining high standards of comfort and cleanliness, and we will address these concerns with our team to ensure that such issues are not repeated in the future. Your comments regarding the lack of an iron in the room and the inconvenience of having to use a shared facility on a different floor are duly noted, and we will review our policies and amenities to better serve our guests. We appreciate your honesty and your loyalty to 5-star hotels, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there is anything further we can do to address your concerns, please do not hesitate to contact us directly. Thank you for taking the time to share your feedback with us. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shary wrote a review Mar 1
Vienna, Austria171 contributions102 helpful votes
Stayed there for a conference and despite like 1 or 2 small things, absolutely enjoyed it! The tiny issues I encountered were: - problems using the online check-in form (would not accept my address and was unable to continue) - a slight "door issue" Both problems were dealt with immediately upon calling reception and ALL staff was exceptionally nice at all times! From the doormen to the maintenance guy - super sweet and helpful staff :) Thank you for that! The hotel itself is very stylish and I found the food excellent, whether it was á la carte at the restaurant or during or conference buffets. Also, especially waiter Eugenio was making sure I was feeling comfortable when dining alone, which I was very grateful for. The hotel's convenient location was very practical to explore the city and do some shopping and I absolutely loved that everyone remembered my name during my (much too short) stay of barely 3 days. All in all, I can definitely recommend this p(a)lace for a trip to Milan and hope to be able to return :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Although the hotel offers a bunch of umbrellas in case of rain, they get snagged up quickly when...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded 2 days ago
Dear Shary, Thank you so much for choosing NH Collection Present and sharing your beautiful experience. thanks you a lot for your words, we are really glad you enjoyed your stay here with us also thanks to her and our efficient team! The most important thing to us is to make you feel at home, and that is a thing that we want to reach also smiling to welcome you with open arms every day! We look forward to welcoming you again. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Holder DJ wrote a review Feb 2024
Beijing, China33 contributions4 helpful votes
We booked this hotel based on the online descriptions of its two-room suites. We had just come from having a very enjoyable stay at a swanky hotel in France, and wanted to continue the experience at a nice place in Milan. We should have checked with many of the online review sites to see what we would actually be getting. The room design, to be honest, was just a bit of a disappointment compared to the photos in their ads. It was also more expensive than the swanky hotel housed in a converted palace that we were in just the day before in Paris. The suite did have a separate living room, but the furniture wasn't as high-end as we thought we might be getting. The amenities in the bathroom were also just standard. The chocolates laid out for us each night were very nice, though. This was February, so the weather was rather cloudy and grey. One of the pluses of the room was that it had a huge balcony. If we were there in better weather, we would have made good use if it. The cleanliness of the linen was a small issue and we had to ask for some replacements. The breakfast buffet was a major plus to the stay. It was huge and had a wonderful selection of local food. I ate very well. Even though the previous hotel we stayed at in France was leaps and bounds ahead of this one in overall quality and service, NH definitely had the better breakfast. Once small complaint for the buffet was that the wait staff couldn't keep up with everything as it was very busy, so we had to wait until we were almost finished with our meal before our beverages arrived. The other major plus, of course, is location. It's just a few hundred yards from the Duomo. so very convenient to visit the church itself, as well as all of the boutiques. The stay was fine, but we will most likely choose a different hotel for our next stay. However, if you want to be near the major tourist venues (the Duomo, La Scala, various museums, and the boutiques), they are all in easy walking distance. It is also just a little removed from that area, so not congested with tourists around the hotel itself. So this would be a good choice for those looking for that convenience, we just didn't feel it was worth what we paid for it.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded 2 days ago
Dear Guest, Thank you for choosing NH Collection President and for sharing your Experience. We are very glad to learn that enjoyed our central position. The location of the Hotel is one of our strong points and it is located strategically for those who want to enjoy the main square and shopping streets of Milan. We are also very proud of our rich breakfast with a big variety of food. However we feel very sorry you had this issue and you waited too long for your order. We would love to welcome you again in the future. Thank you for staying with us. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maps07536998241 wrote a review Feb 2024
1 contribution
The stuff is great, the breakfast is perfect. Very clean rooms and overall clean hotel. Location is good. We will come back. We got birthday present that was very surprising 🥳 Every little request is managed immediately. If you want to ask something you will get it in minutes.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded 2 days ago
Dear Guest, I take this opportunity to thank you for have chosen NH Collection President for your special birthday occasion. We aim to surprise our Guests and we are happy to know we succeeded with you. Looking forward to welcoming soon again soon, Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anothny B wrote a review Feb 2024
1 contribution
The service is one of the worst I've experienced in Europe. Everyday, in my 3-day stay, there's something missing. On the first day, the shower gel is missing, on the second day, the towel is missing, on the third day, the water is missing. When I contacted the hotel about these problems, they dealt with it insolently. I would not recommend this hotel to anyone.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded 2 days ago
Dear Guest, We are deeply sorry to hear about the issues you encountered during your stay with us. Your experience falls far below the standards of service we strive to uphold, and we sincerely apologize for the inconvenience and frustration caused by the missing amenities and the manner in which your concerns were addressed. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we failed to meet your expectations in this regard. Please know that we take your feedback seriously and will use it as an opportunity to improve our operations and guest services. We understand your disappointment and regret that we were unable to provide you with a more positive experience. Should you reconsider staying with us in the future, we would welcome the opportunity to demonstrate our commitment to delivering the high-quality service and hospitality that our guests deserve. Thank you for bringing these issues to our attention, and we apologize once again for the shortcomings you experienced during your stay. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sophie B wrote a review Feb 2024
1 contribution
Asiana was such a wonderful waitress and host at the breakfast lounge, she was always smiling beautifully. Her customer service was beyond, on our last day she had breakfast packed for us and ready to go at 7am, just as the restaurant opened. Thank you Asiana!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded Feb 9, 2024
Dear Guest, Thank you for choosing NH Collection President for your stay in Milan. We are very pleased to read your wonderful comments, mostly about our Staff being defined attentive and we will for sure continue to meet your expectations when you will come back to visit us again! Best regards, Ernesto Miranda, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LeslieP69 wrote a review Feb 2024
Budapest, Hungary661 contributions137 helpful votes
First of all, the receptionists were very friendly and helpful. When I saw, I got a connecting room, they immediately changed it to one on the top floor with a nice balcony. On the other hand, the rooms are not soundproof, there was a baby next door and I could here it crying… Also it was very hot in the room, you could only cool down the room by opening the door to the balcony. It had to be opened all night but it gets noisy in the morning as there is construction work. However breakfast was great, service there was exceptional! The lobby eith bar is very nice too.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded Feb 2, 2024
Dear Leslie, on behalf of all the Staff of the NH Collection President and myself I would like to thank you for have taken the time to share your experience with all the users. We are glad that you appreciated our friendly and helpful team as well as our rich breakfast. I apologize you had issues with the heating. We have already taken actions to fix it in order to avoid this problem in the future. We really hope to have you back once again. Warm regards, Ernesto Miranda, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ahmed A wrote a review Feb 2024
Amalfi Coast, Italy2 contributions
The best welcome ever, all the team members are very friendly and welcoming, from the first step into the hotel you feel like at home. The room is very clean and well located with a stunning view on the Duomo. Julia and Viara the guest relations team went beyond the expectations to assure a heartfelt welcome upon arrival and for the whole stay. Thank you, I’ll be back again very soon.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded Feb 2, 2024
Dear Ahmed, thank you for choosing NH Collection President and sharing your experience with us. We are glad to know that you appreciated the services provided. Especially thank you for mention our fantastic Guest Relations, who work very hard to make our guests feel special and happy. We look forward to welcoming you again with all your family. We are sure you are going to spend another extraordinary experience. Best regards, Ernesto Miranda, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hessa111 wrote a review Jan 2024
Dubai, United Arab Emirates8 contributions2 helpful votes
We had a wonderful stay at the hotel and the staff were so friendly. We want to recognize specifically an employee called Nooran. She was very helpful and managed to make our stay at the hotel much better and comfortable. With her help we were even able to find interesting things in the city
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded Jan 30, 2024
Dear Hessa, on behalf of all the Staff of the NH Collection President and myself I would like to thank you for have taken the time to share your experience with all the users. We are glad that you spent a comfortable stay with us and we look forward to welcoming you again soon. Best regards, Ernest Miranda, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anthony m wrote a review Jan 2024
Radlett, United Kingdom2 contributions
What a great experience! Went to Milan for a long weekend. The team at the hotel were so friendly and professional. It was my wife's birthday and they treated her to a couple of surprises! Above and beyond. We ate in the hotel restaurant one evening. We both ordered steak (cooked differently) and we both agree they were absolutely fantastic. Bordering on the best steak I've ever had! If we ever return to Milan, we certainly know where we'll be staying!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ernesto Miranda, General Manager at NH Collection Milano President
Responded Jan 30, 2024
Dear Guest, Thank you for choosing NH Collection President for your last stay in Milan and sharing your comment. We are grateful for reading the complete satisfaction of your Experience. We aim to guarantee extraordinary experiences to our Guests and your feedback is our best reward! Looking forward to welcoming you again in the near future, Best Regards Ernest Miranda, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱15,741 - ₱25,309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh president hotel milan, jolly hotel milan
FORMERLY KNOWN AS
NH President
LOCATION
ItalyLombardyMilanCentro Storico
NUMBER OF ROOMS
274
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NH COLLECTION MILANO PRESIDENT - UPDATED 2024 Hotel Reviews & Price Comparison (Milan, Italy) - Tripadvisor

Frequently Asked Questions about NH Collection Milano President
Which popular attractions are close to NH Collection Milano President?
Nearby attractions include Duomo Rooftops (0.5 km), Chiesa di San Bernardino alle Ossa (0.2 km), and Ospedale Maggiore Ca' Granda Università Statale (0.3 km).
What are some of the property amenities at NH Collection Milano President?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Milano President?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at NH Collection Milano President?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Milano President?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to NH Collection Milano President?
Conveniently located restaurants include Cesarino, Il Panino del Laghetto, and Aqua&Farina.
Are there opportunities to exercise at NH Collection Milano President?
Yes, guests have access to a fitness centre during their stay.
Does NH Collection Milano President have airport transportation?
Yes, NH Collection Milano President offers airport transportation for guests. We recommend calling ahead to confirm details.
Is NH Collection Milano President located near the city center?
Yes, it is 0.7 km away from the centre of Milan.
Are any cleaning services offered at NH Collection Milano President?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Milano President?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.