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Via San Michele di Pagana 8, 16035, Rapallo Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1626)
Room & Suite (667)
Pool & Beach (210)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Excelsior Palace Hotel
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 27 hotels in Rapallo
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal romantic hotel in Rapallo does not have to be difficult. Welcome to Excelsior Palace Hotel, a nice option for travelers like you.

Given the close proximity of popular landmarks, such as Porta delle Saline (0.4 mi) and Incendio del Castello con la Processione Religiosa dei Crocifissi (0.4 mi), guests of Excelsior Palace Hotel can easily experience some of Rapallo's most well known attractions.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Excelsior Palace Hotel offers guests free wifi.

The hotel features room service and a concierge. Plus, Excelsior Palace Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

While in Rapallo, you may want to check out some of the restaurants that are a short walk away from Excelsior Palace Hotel, including La Trattoria (0.4 mi), Rocco e i Suoi Fratelli (0.4 mi), and Ristorante Le Cupole (0.7 mi).

If you are interested in exploring Rapallo, check out a government building, such as Palazzo del Municipio.

Excelsior Palace Hotel looks forward to welcoming you on your visit to Rapallo.

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
French, Italian
1882Reviews44Q+A100Room tips
Traveler rating
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  • 25
Time of year
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Popular mentions
daspot wrote a review Jun 2021
Zurich, Switzerland160 contributions270 helpful votes
This hotel has a prime location offering spectacular sea views and a great generous beach club with direct access to swim in the sea. There are also three outdoor pools, an indoor pool, a renovated spa and it was easy to find sun loungers offering privacy. We have been upgraded to a classic suite with a nice balcony overlooking the sea and two separate bathrooms which was great. Rapallo is a charming little town and it's center is reachable by a 5 min stroll along the sea. Overall we were very pleased with our trip as the hotel offered exactly what we were looking for. The things which could get improved are the breakfast (limited range, hard bread and no fresh orange juice, etc.) and the overall maintenance as this hotel is 120 years old and requires to get renovated in certain areas (stuffy hallways, slow elevator, etc.). On the other hand the feel of being in a museum with loads of antiques could potentially be something some visitors are looking for, but many furnitures were clearly worn out and the number of old paintings can be a bit overwhelming and heavy.
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Date of stay: June 2021
Value
Location
Service
1 Helpful vote
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Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded 10 Jun 2021
Dear Guest, we are really glad to hear that you did enjoy your stay with us and sincerely hope to have the pleasure of welcoming you back soon. We are surprised to read about our breakfast, indeed, as proved by many positive reviews, our buffet is normally fully appreciated by our Guests for the variety of proposals and for the high quality of the products offered. Thank you for your opinion regarding the common areas and your suggestions. Kindest regards, Aldo Werdin General Manager We hope we’ll have the pleasure of welcoming you back in the not too distant future and all the Excelsior Staff assure you of their personal assistance at all times.
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sherinhibu7 wrote a review Sep 2020
London, United Kingdom3 contributions1 helpful vote
Hotel's Favorite
My stay at this hotel was beyond great! I had an amazing time and everything was on point. Good customer services - staff were very friendly and helpful at all times, specially the staff by the swimming pool and the beach. The breakfast was just okay, not a lot of choices but a good breakfast. The facility were also very good and The infinity Pool was just Wow!! highly recommended this hotel to any. Solo, couple or family! Will definitely return.
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Date of stay: September 2020Trip type: Traveled solo
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Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded 11 Sep 2020
Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest and that you appreciated in particular the professionality and kindness of our Staff. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. Warmest regards from the Portofino Coast, Aldo Werdin General Manager
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pcfialho wrote a review Sep 2020
Lisbon, Portugal935 contributions163 helpful votes
+1
Had a short stay recently with family that I very much enjoyed. I must say this is one of the locations I would have lingered longer if I had the time. It is a charming large Hotel with Beach club - infinity pool and lounge chairs placed on the rocky beach with direct access to the sea. Also has a interior pool that I did enjoy on arrival. Had breakfast on the terrace, that was so so, but fortunately no buffet, everything was served on the tables. Suite was very spacious with a small balcony with sea views. I missed a coffee machine, but that is the only minus I could find, although important to me. A lot of outdoor spaces to enjoy, service was exquisite, would definitely return for a couple of days. Cleaning and all Covid-19 precautions were taken and we had a protection kit on the bedroom with masks, gloves and gel.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
3 Helpful votes
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Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded 21 Sep 2020
Dear Guest, we thank you for sharing your positive reviews regarding the Excelsior Palace Hotel and we are delighted that you spent a lovely stay. Kettle is always available, upon request! We hope we’ll have the pleasure of welcoming you sooner back again! With our warmest regards, Aldo Werdin General Manager
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Michelle B wrote a review Aug 2020
Antibes, France476 contributions47 helpful votes
+1
We spent 2 nights here in August. Our room was very nice with a terrace and fabulous view towards Portofino. The best part of the hotel was the beach club, a really wonderful area with lots of terraces for sun loungers and 2 fabulous pools, the upper one had Jacuzzi beds and water jets, and you could walk down stairs into the ocean. We had dinner one night at the Eden Roc overlooking the ocean, the food was so so.
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Date of stay: August 2020
Rooms
Cleanliness
Service
3 Helpful votes
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Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded 4 Sep 2020
Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest and that you liked our Beach Club in particular. We would like to remind you that your comments and suggestions are always very precious to us in order to improve our standards of service and to better understand our Guests’ needs We hope we’ll have the pleasure of welcoming you sooner back again and send our warmest regards from the Portofino Coast. Aldo Werdin General Manager
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Claphamite wrote a review Aug 2020
2 contributions2 helpful votes
Rooms well appointed, the pools have a great setting, breakfast and dinner were excellent - no drop off in service despite the hotel taking anti-COVID-19 measures. Helpful concierge when arranging boats, water taxis etc. We will be back!
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Date of stay: August 2020
1 Helpful vote
Helpful
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Response from Excelsior Palace, General Manager at Excelsior Palace Hotel
Responded 4 Sep 2020
Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. Warmest regards from the Portofino Coast, Aldo Werdin General Manager
Read more
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PRICE RANGE
US$136 - US$517 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel excelsior palace
LOCATION
ItalyLiguriaItalian RivieraRapallo
NUMBER OF ROOMS
119
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Frequently Asked Questions about Excelsior Palace Hotel
Which popular attractions are close to Excelsior Palace Hotel?
Nearby attractions include San Michele di Pagana (0.9 km), Castello di Rapallo (0.7 km), and Centro Storico (0.7 km).
What are some of the property amenities at Excelsior Palace Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Excelsior Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excelsior Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Excelsior Palace Hotel?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Excelsior Palace Hotel?
Conveniently located restaurants include Elisir - Bar Ristorante, Armida 1905, and Eldolz.
Are there opportunities to exercise at Excelsior Palace Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Excelsior Palace Hotel have an airport shuttle?
Yes, Excelsior Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Excelsior Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Excelsior Palace Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.