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Hotel Raffaello - Sure Hotel Collection by Best Western

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Via Urbana, 3/5, 00184 Rome Italy
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COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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US$79
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Free cancellation until 25/03/22
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US$89
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Free cancellation until 28/03/22
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US$74
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Free cancellation until 28/03/22
Hotels.comUS$79
PricelineUS$89
eDreamsUS$89
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (834)
Room & Suite (566)
Videos (1)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 14/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Raffaello - Sure Hotel Collection by Best Western
Updated 14/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#152 of 1,366 hotels in Rome
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Raffaello - Sure Hotel Collection by Best Western is a 3-star hotel situated in a quiet street in the Rione Monti. one of the historical quartiers of the capital. From here. you can reach all the monuments and places of interest within a few minutes' walk: Termini Train Station, Colosseum, The lmperial Forums, Piazza Venezia and the Basilica di Santa Maria Maggiore. There is also the Metro subway that connects to the Vatican Museums and the rest of the city. Cosy, welcoming, furnished with classic taste in shades of gold, blue and red, the rooms of the Hotel Raffaello in Rome have been devised to offer a comfortable retreat, a place to enjoy some quiet time after days spent visiting museums and shops. Hotel Raffaello - Sure Hotel Collection by Best Western offers 41 comfortable rooms equipped with flat screen satellite , minibar, free smartphone service To customize your stay, Pillow menu, air-conditioning. safe, slippers and quality courtesy set. Superior suites have a beautiful private terrace overlooking the city, the ideal place to sit down and enjoy a cup of tea in a peaceful and quiet atmosphere while gazing out over the red roofs of Rome.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Highchairs available
Airport transportation
Baggage storage
Concierge
24-hour front desk
Breakfast buffet
Kid-friendly buffet
Vending machine
Car hire
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Private balcony
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Classic
Languages Spoken
English, Spanish, Italian
2924Reviews99Q+A100Room tips
Traveler rating
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Popular mentions
DayTrip784847 wrote a review 17 Oct
Orange Beach, Alabama1 contribution
We stayed at the Hotel Raffaello for three days at the end of September. The hotel is centrally located (a few blocks from the Colosseum) and is really lovely. The entrance is nondescript and while we were there, surrounded by scaffolding and construction. It is very reasonably priced. Once inside, the staff is very nice (most speak at least some English) and the rooms are wonderful. This is a boutique hotel, so there is only one small elevator and stairs are more convenient. I have no idea where someone would park if one uses a rental car; as street parking is nonexistent (anywhere there is room, a tiny car or scooter is parked). Mass transport and uber are readily available. Masks are required (as they are everywhere in Europe). Breakfast is at the hotel served at a cost of 9 euros, and it is varied and excellent. There are lots of neighborhood trattorias that serve great pizza, pasta, and gelato. Rome is a wonderful city, and staying at this hotel made it even more so.
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Date of stay: September 2021
Rooms
Cleanliness
Service
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 1 week ago
Dear DayTrip, We thank you very much for reviewing us! Our hotel aims to provide a truly memorable experience, and it seems we were able to do just that. Your satisfaction is what we work for and your praise are inn rewarding for all of us! The work outside are finished. We hope that you will come to see the new look of Hotel Raffaello and stay with us again! Sincerely, Stefania Pesci Guest Relations Hotel Raffaello - Sure Hotel Collection by Best Western Roscioli Hotels Group - Roma
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Amchatt7 wrote a review Oct 2020
Liverpool, United Kingdom74 contributions66 helpful votes
We arrived for our stay at this hotel to find it boarded up with a sign, in Italian only, and a telephone number. Thankfully the number on the other hotel, Best western, were extremely helpful and managed to honour our booking. I had only had communication with this hotel a couple of weeks before we traveled to arrange an extra night, which they did willingly!! We never did get any answers or responses to our communications. We booked through Travel Republic for the first night and they were useless, no help at all....they would have left us stranded!
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Date of stay: August 2020Trip type: Traveled with family
3 Helpful votes
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 29 Oct 2020
Dear Amchatt, Thank you for sharing your experience with us. We are disappointed to learn that we fell short of your expectations. The incredibly difficult situation we are experiencing forced us to close the hotel until last September. For the entire period of closure, we'd taken care to offer all guests an alternative accomodations in one of the hotels of the Roscioli Hotels Group. Obviously, we were able to communicate our intentions in advance only to customers whose email address we had. Others like you had no alternative but to inform them through the sign shown on the door, and we apologize for this. In any case, we are delighted that you appreciated the upgrade we have chosen for you by hosting you in our BW Plus Hotel Universo and that you enjoyed your stay very much. We thank you very much for the lovely comment you left about your experience in the Best Western Hotel Universo and hope that you give also us the chance to welcome you in the future. Kind regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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edfardos wrote a review May 2020
2 contributions2 helpful votes
We used to stay here every year. If you get a "superior" room, there's a good chance you'll be on the top floor which has a surprise view! This year, the hotel closed, and they refused to refund, so we will never return. It's a shame really, since it was walking distance to the train station, yet not too close. We were able to walk to all the sites, including the Vatican. Wait until the hotel fails and comes under new management, or see if you can pay after or during your stay so they don't defraud you of your money.
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Date of stay: April 2020
Rooms
Service
Sleep Quality
Room Tip: Get a superior room - -there's a good chance you'll be on the top floor with a view!
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2 Helpful votes
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 12 Jun 2020
Dear edfardos, We fully understand your claim and your mood, however, I believe the following should be taken into consideration. Each cancellation was handled in accordance with the directives issued by our government, with continuous adjustments. As compensation we provided our guests with a voucher, or a full refund, depending on the date of stay or the cancellation policy, in any case we have offered everyone the opportunity to save the amount paid. We are sorry to hear that the solution we offered you disappointed your expectations. We are trying to get out of a difficult situation by proposing solutions that can satisfy our customers and save our jobs. We are trying to get out of a difficult situation and the support from our loyal guests like you is actually inspiring us hope for the future. We remain at your complete disposal to plan again your stay in the next future. Best regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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FarahMD wrote a review Apr 2020
Montreal, Canada2 contributions6 helpful votes
Pandemic 2020 . Hotel Rafaello is closed and Italy in total lockdown . Yet this hotel refuses refunds . I really hope after the world travel begins we all remember which establishments were kind and which were far from it. We need to act in solidarity and even if we have to pay a bit more we do it to applaud humane establishments . Alas this hotel so far NOT one of them 😞
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Date of stay: April 2020
4 Helpful votes
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 12 Jun 2020
Dear farlt, we fully understand your claim and your mood, however, I believe the following should be taken into consideration. Each cancellation was handled in accordance with the directives issued by our government, with continuous adjustments. As compensation we provided our guests with a voucher, or a full refund, depending on the date of stay or the cancellation policy, in any case we have offered everyone the opportunity to save the amount paid. We are sorry to hear that the solution we offered you disappointed your expectations. We are trying to get out of a difficult situation by proposing solutions that can satisfy our customers and save our jobs. Accepting the voucher is a choice of solidarity for us and would inspire us hope for the future. We remain at your complete disposal to plan again your stay in the next future. Best regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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Ellen A wrote a review Mar 2020
Bangor45 contributions13 helpful votes
This is a lovely small hotel in a perfect location. The room was just right sized for two . The breakfast room is lovely and the food was very very good - my favorite breakfast on my trip. The location provided the opportunity for walking distance to most of the sites we wanted to see. And the pizza parlor down the street provided quick satisfying and really yummy food. We were extremely happy with this hotel.
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Date of stay: July 2019
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Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded 12 Mar 2020
Dear Ellen A, Thank you very much for your review. We are thrilled to know that you were extremely happy with your choice and that we were able to provide you with a memorable experience in Rome. We really appreciate your very high praise indeed about breakfast. We look forward to welcoming you back soon. Kind regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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PRICE RANGE
US$73 - US$204 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeCentro / Monti
NUMBER OF ROOMS
41
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Frequently Asked Questions about Hotel Raffaello - Sure Hotel Collection by Best Western
Which popular attractions are close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Nearby attractions include Basilica di Santa Maria Maggiore (0.3 km), VinoRoma Wine Studio & Social Club (0.4 km), and Basilica di Santa Prassede (0.3 km).
What are some of the property amenities at Hotel Raffaello - Sure Hotel Collection by Best Western?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Conveniently located restaurants include Mizio's Street Food, Quel Che C'è Laboratorio di Cucina, and Fehu.
Does Hotel Raffaello - Sure Hotel Collection by Best Western have airport transportation?
Yes, Hotel Raffaello - Sure Hotel Collection by Best Western offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Raffaello - Sure Hotel Collection by Best Western located near the city center?
Yes, it is 0.5 km away from the centre of Rome.
Are any cleaning services offered at Hotel Raffaello - Sure Hotel Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Raffaello - Sure Hotel Collection by Best Western?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Many travellers enjoy visiting Basilica di Santa Maria Maggiore (0.3 km), St. Peter's Basilica (3.4 km), and Roman Forum (0.9 km).