HOTEL RAPHAEL - RELAIS CHATEAUX - UPDATED 2019 Reviews & Price Comparison (Rome, Italy)

About

4.5

Excellent

1,684 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

Finding an ideal family-friendly hotel in Rome does not have to be difficult. Welcome to Hotel Raphael - Relais Chateaux, a nice option for travellers like you. You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Hotel Raphael offers guests free wifi. The hotel features 24 hour front desk, a concierge, and room service. Plus, Raphael Hotel offers a fitness center and free breakfast, providing a pleasant respite from your busy day. Nearby landmarks such as Palatine Hill (1.7 km) and Colosseum (2.0 km) make Hotel Raphael a great place to stay when visiting Rome. During your visit, be sure to check out one of Rome's popular shrimp restaurants such as La Pergola, Roscioli, and Ristorante Aroma at Palazzo Manfredi, all a short distance from Hotel Raphael. Rome is also known for some great military museums, including Museum of Allied Forces, Museo Storico della Motorizzazione Militare, and Museo Storico della Guardia di Finanza, which are not too far from Hotel Raphael - Relais Chateaux. Hotel Raphael - Relais Chateaux puts the best of Rome at your fingertips, making your stay both relaxing and enjoyable.

Room & Suite (257)257

Full view

Property amenities

Free High Speed Internet (WiFi)

Fitness Center with Gym / Workout Room

Free breakfast

Bicycle rental

Airport transportation

Business Center with Internet Access

Banquet room

Massage

Free internet

Wifi

Public wifi

Internet

Bar / lounge

Restaurant

Breakfast buffet

Breakfast in the room

Rooftop bar

Car hire

Meeting rooms

Rooftop terrace

Baggage storage

Concierge

Currency exchange

Non-smoking hotel

24-hour front desk

Express check-in / check-out

Dry cleaning

Laundry service

Room features

Non-smoking rooms

Suites

Bathrobes

Air conditioning

Desk

Minibar

Flatscreen TV

Hair dryer

Private balcony

Room service

Safe

On-demand movies

Good to know

HOTEL CLASS

HOTEL STYLE

Quaint

Historic Hotel

Languages Spoken

English

Hotel links

Visit hotel website

Location

Full view

100Great for walkers

623Restaurantswithin 0.5 km

256Attractionswithin 0.5 km

Contact

Piazza Navona Largo Febo 2 Piazza Navona, 00186 Rome Italy

00 39 06 9480 6531

E-mail hotel

Getting there

Ciampino Airport15 kmSee all flights

Fiumicino Airport21 kmSee all flights

SpagnaRome Metro15 min

LepantoRome Metro17 min

Rental CarsSee all Rome rental cars

See all nearby hotels

Nearby restaurants

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6 minItalian

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2,744 reviews

3 minFast Food

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Nearby attractions

2 minHistoric Walking Areas

4 minChildren's Museums

See all nearby attractions

1,684Reviews12Q+A100Room tips

Terrific Hotel in Rome

Exceptional hotel located in terrific Rome neighborhood. Staff was kind and more than helpful, offering to help us out in any way possible. Would definitely stay at this hotel again next time we are in Rome.

Review collected in partnership with Relais & Chateaux

Date of stay: October 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Traveled with family

Dear Guest, First of all, we would like to thank you for having chosen to stay at the Hotel Raphaël – Relais & Chateaux while in Rome, but also for having taken the time to share your impressions. It is a pleasure to read that you found everything to you have enjoyed your stay with us, especially our central location and the service provided by our entire personnel. It is our constant aim to make our guests feel at home and to make their stay as memorable and comfortable as possible. We do hope to have the honour to welcome you again in the near future as return guest future to make you experience another wonderful time in the Eternal City. Warm regards, Roberto E. Vannoni, and all the Hotel Raphaël team

Hotel's Favorite

Simply perfection

The easiest review I could ever do. This is a hotel where perfection is an understatement. It’s better stated this is a hotel where every single possible detail has be thought of from a team that are of such deep care and concerns. Anything else written is not needed. Actually if you are a hotel owner or work in a hotel go here and experience the deep thinking of this incredible hotel. We can’t wait to come back.…

Date of stay: January 2019Trip type: Traveled as a couple

Dear Guest, First of all, we would like to thank you very much for your kind words about Hotel Rephael! Considering the fact that we love to say that "Hotel Raphael is... Attention to detail", we are very glad to hear you noticed the fact that we attach great importance to every single detail. We hope we will have the opportunity to welcome you back to our Maison as soon as possible. Best regards, Roberto E. Vannoni and the entire staff of Hotel Raphael

My daughter and I enjoyed our stay at Hotel Raphael. We specially loved the restaurant on the roof top, the service was great and the food was exquisite. The receptionists always welcomed us back with big smiles at the end of the day after a long day of walking in the cobble stone paved streets of Rome…

Date of stay: August 2019Trip type: Traveled with family

Dear Guest, First of all we would like to thank you for having found time to write such lovely and gratifying review following your recent stay at Hotel Raphaël. We are delighted to hear that you had a wonderful time with us and that you highly enjoyed our Vegetarian Organic Restaurant Mater Terrae on the rooftop terrace, from which it is possible to admire the breathtaking view of the Eternal City. A heartfelt thank you for all your compliments regarding our quality service provided by the whole personnel. We do indeed have great teams who try very hard to meet or exceed our guest’s expectations and it is gratifying to hear that we were able to do so on this occasion. It would be our pleasure to warmly welcome you and your family again at Hotel Raphaël in the future! Warm regards, Roberto E. Vannoni and all the Hotel Raphaël team

Extremely disappointing. The service was poor and staff seemed very inexperienced. Our junior suite was average size with decent, but not really comfortable furniture--The hotel is near the busy Piazza Navona so somewhat noisy--especially at night with drunk tourists and hucksters. The rooftop bar is a major disappointment-Very disorganized service. The rooftop tables are not open in the morning for breakfast, and difficult to get a table for an evening cocktail--the hotel reserves the tables for people eating at the restaurant and hotel guests do not get priority. Food was good, but not excellent and service was extremely slow. Not a 5-star hotel and not up to Relais and Chateaux standards …

Review collected in partnership with Relais & Chateaux

Date of stay: September 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Traveled as a couple

Dear Guest, First of all we thank you for having taken the time to share your feedback following your recent stay at Hotel Raphaël. All our guests’ opinions are extremely important to us, in fact we are always very open to constructive critics as they allow us to keep improving our quality service and resolve any problems they may have encountered. We are therefore sincerely sorry to hear that some aspects of your stay did not meet your expectations. At Hotel Raphaël, from the moment our guests enter the hotel door, we all strive to make their stay truly pleasant, meeting their expectations and beyond and to deliver the very best personalised service. We are sorry we did not achieve our purpose during your stay. Being our Hotel in the very heart of the Eternal City, which allows our guests to easily discover the most beautiful monuments of Rome, it is unfortunately out of our control the possible presence of unpleasant people nearby. However, our Concierge 24h takes care to avoid noisy people disturbing the atmosphere in front of our Maison in order to guarantee a quiet corner where it is possible to rest. As for the room, we are sorry to hear that it has not met your expectations. Kindly be advised that in this cases, depending on availability, we like to treat our guests with a complimentary upgrade to a superior room. Above all, we are extremely displeased for your unpleasant perception of the professionalism of our Staff. Nevertheless, kindly be assured that is not our usual standard of customer service to give priority to a guest type rather than another one. All our team does always its best in order to offer our precious guests a high-qualified service, meeting their expectations and beyond. We will in turn look into the various suggestions and issues you have mentioned to ensure that our 5-star quality services and standards are constantly maintained. We do hope you will give us the opportunity to restore your faith in us by visiting our Maison again in the future. Kindest regards, Roberto Vannoni, and all the Hotel Raphaël team

Classical elegance in central Rome

From the greeting we received on arrival, to the the efficient checkout process, our staynhere was thoroughly enjoyable. The Raphael is a feast for all the senses, furnished with wonderful antiques and ceramics, paintings, prints and sculptures. The room was all dark wood and deep red velvet covers, with a luxurious bed, and a small balcony, to get some quiet fresh air. The included breakfast was varied and delicious. The location, though was perhaps its best feature. Two minutes walk from the Piazza Navona, but on a relatively quiet street. We'd definitely stay here again and recommend the hotel to friends.…

Review collected in partnership with Relais & Chateaux

Date of stay: September 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Traveled as a couple

Room Tip: Spring for a room with small balcony. It was worth it!

See more room tips

Dear Guest, A heartfelt thank you for all the very nice and kind words spent to describe your recent experience with us. At Hotel Raphaël we all pay a high degree of attention in order to make our dear guests’ stays truly unique and unforgettable and it is extremely gratifying to read review like yours as they show that all our efforts are noticed and appreciated. We do hope to have the honor to welcome you again as a return guest in the near future to make you experience other memorable moments. Kindest Regards, Roberto E. Vannoni, and all the Hotel Raphaël team

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Is there an elevator to rooftop bar?

Yes. Take the staff elevator from 5th to 6th floor, or staff elevator from lobby.

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Is there Terrace bar at the Hotel Raphael open year round?

It is a roof top bar with a spectacular view of Rome.

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Have anyone stayed in Executive Suite with Terrace? On the website, the description is "2 Separate marble bathrooms with a bathtub and a shower". Does it mean 2 separate bathrooms, (one with a bathtub, one with a shower) and each bathroom with a toilet (so totally 2 toilets?). It is kind of vague. Any help will be appreciated. thanks

Hi, though we love the Hotel Raphael, we've never stayed in the Executive Suite with Terrace. Agree with other traveller that it's best to ask the concierge..They're the best. NJoy!

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Hello! Are there hair dryers in the rooms?

Yes

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Hello, is breakfast served outside on the terrace in June or inside only? Thank you.

Sorry for my late reply, inside only

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