H. G. Boutique Toledo Napoli Centro
Vico Giardinetto 84, 80134, Naples Italy
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Avg. ₱2,231 /night, 9/19 - 9/20
₱4,964
per night
₱3,375
per night
₱1,785
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#31 of 207 limited service properties in NaplesLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, French, Spanish
Property amenities
Paid private parking on-site
Secured parking
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Express check-in / check-out
Private check-in / check-out
Shuttle bus service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Extra long beds
Bidet
Private balcony
Safe
Wardrobe / closet
Private bathrooms
Tile / marble floor
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Hotel links
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Naples Airport
6.2 km•
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421 Restaurants
within 0.5 kilometers
107Reviews0Q+A1Room tip
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Detailed Reviews
We stayed at HG boutique hotel Toledo with 2 persons in the end of June 2022. The check in went smooth and was at a separate reception location, about 10 min walk from the actual hotel. They offered to bring us to the hotel by car, but we chose to walk.
The hotel was located in the middle of the city centre, which was very nice! The room was clean, with a nice big bathroom and balcony overlooking the centre. Check out was very easy, as we only had to leave the keys in a basket.
Overall we were very happy with the experience staying at HG boutique hotel Toledo!
The hotel was located in the middle of the city centre, which was very nice! The room was clean, with a nice big bathroom and balcony overlooking the centre. Check out was very easy, as we only had to leave the keys in a basket.
Overall we were very happy with the experience staying at HG boutique hotel Toledo!
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really good accommodation in very good price. Hotel is located on one of the most popular street on Naples -Via Toledo. Hotel room looks really good, staff is very friendly, they gave us a free ride from check-in location to the hotel.I recommend this place!
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am SO impressed with this hotel - everything was so easy. I was able to WhatsApp reception before and during with any enquiries.
The room itself was stunning - very clean and beautifully presented. The bed was very comfortable and the WiFi was strong enough for Netflix. There was also a balcony which was a nice bonus.
Checkout was so easy too. All you had to do was leave the keys in a basket outside your room.
This hotel is such a steal as it is so amazingly priced. I can’t recommend it enough.
The room itself was stunning - very clean and beautifully presented. The bed was very comfortable and the WiFi was strong enough for Netflix. There was also a balcony which was a nice bonus.
Checkout was so easy too. All you had to do was leave the keys in a basket outside your room.
This hotel is such a steal as it is so amazingly priced. I can’t recommend it enough.
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Since the beginning it wasn't clear if the B&B (on the whatsapp numbers it was written "Hotel") would be able to welcome me with a check-in concrete time, only after i called Booking.com i had those details, clearly and i started to understand something. They ask you for a no-refundable rate giving you a very bad assistance since i spent several minutes and effort to find a proper number to call even with a confirmed reservation in my hand. They wrote i was supposed to make the tour of Naples to have my keys... the B&B location is so far away from the 'reception' service which only gives you the key and they close at 9, so they threatened me if i would be 1 minute late i would not be able to get in my room.. so i was coming from Rome with a train not my fault if it could be a little late this is no way to deal with guests. In the evening i decided to cancel my reservation 2 hours before my complicated check-in situation time and location adventures but of course they refused to cancel and kept all of my money. Nightmare! Thanks for leaving me the streets to sleep.
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Date of stay: November 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very basic, no kettle, 7 flimsy hangers, nowhere to hang trousers or unpack much. This was supposed to be a superior room, but less than 30cm either side of the bed, there’s no bedside table. The single glazed window panels means no sound proofing, we are being woken at 7.30 am by pneumatic drilling outside to pavements. We can hear the TV in another room. You can hear every word from people in the corridor. There is a large terrace but this is pointless as there are no chairs or table to sit at. Worst of all the Reception is 12 minutes away. Its not easy to find, it wasted so much of our time. You cannot collect your key before 3.00, so they charge 4 euros to hold each bag until you can get the bunch of 6 keys you need to get in. You have to find the so called Hotel and room yourself. We asked for a clean towel, they charge 3 euros if you haven’t been there 3 days. There is no clearly marked fire exit or escape route. This is NOT a traditional hotel with staff at the hotel, this group buy up apartments and turn them into 6-8 tiny hotel style rooms, annexed from a central reception. We paid for 4 nights but will probably only stay 3, so asked if we could have an airport transfer instead. The Reception are completely unhelpful and called it “an absurd request”. I would never stay at this style of hotel again, to me it’s not a hotel.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DO NOT BOOK HERE, very bad experience since 1st for the check in you need to go to another address, 2nd they ask for credit card to lock 200eur (never ever any hotel has asked me that) and 3rd if you dont hold a credit card, they ask you to cancel the reservation (that cost almost the same you have paid for the booking) and pretend to charge you almost double price the same booking with out credit card.
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: DO NOT BOOK HERE, 1st check in another address, 2nd they ask credit card 200eur & 3rd...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paolo De Clemente, Direttore generale at H. G. Boutique Toledo Napoli Centro
Responded Jun 23, 2021
Dear dianefont, “They never asked you” to pay a caution deposit because you have never found an opportunity like this! We have the best value for money in our area, our rooms are beautiful, super new and welcoming (you didn't have the pleasure of staying there because you didn't want to pay the right price, so you can't know!), Extremely clean , and with a spectacular view of via Toledo. However, if you cannot provide REAL guarantees (i.e. a real credit card, not the prepaid cards you wanted to give us!) You certainly cannot pay the promotional rate you had improperly booked on Booking. This is obvious. We just pointed out to you that you could not enter the promotion but had to book a regular rate. You should be ashamed of what you are writing. It is clear that you are trying to tarnish us to avenge yourself for making no exceptions. There is no need to comment further. Your experience has no credibility and reliability.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BEWARE : They take a 200 Euro deposit. A nosebleed ruined the pillow. The mattress, we checked and took photo was PERFECTLY clean. Now they claim the full 200 Euro and tell lies. A pillow costs max 20 Euros. A total rip off.
Second issue: they changed the locking system from keys to codes without advising the customers. Two got locked out, had to call the police, kept us all awake until 3 am. Same for us the next day. Very unprofessional.
Second issue: they changed the locking system from keys to codes without advising the customers. Two got locked out, had to call the police, kept us all awake until 3 am. Same for us the next day. Very unprofessional.
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Date of stay: March 2024Trip type: Traveled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was awful, trying to check in was a nightmare, had to walk around the entire city to find the reception which is not based at where we were staying. Have to pay €4 to leave your luggage for the day.
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked and paid the room via Booking.com but the hotel reception kicked us out!
1. It appeared the reception is situated far from hotel room itself, like 20 min away in a not safe district
2. They asked 200€ deposit from credit card only. But their terminal did not work well, and Our Dutch bank credit card was not accepted, even though it works everywhere else. They said it’s “your problem” and did not give us a room, even if we prepaid for it on booking.com!
3. The reception girls were super rude, shouted at us, complained that we dared to seem tired after road and accused us not to say good morning to them (we said hello when came to reception). Then the strange street guy looking like a criminal used a force to kick us out of reception. They did not return money, just robbed us.
I will claim that all to police with all the proves and aware all travelers not to book the hotel.
1. It appeared the reception is situated far from hotel room itself, like 20 min away in a not safe district
2. They asked 200€ deposit from credit card only. But their terminal did not work well, and Our Dutch bank credit card was not accepted, even though it works everywhere else. They said it’s “your problem” and did not give us a room, even if we prepaid for it on booking.com!
3. The reception girls were super rude, shouted at us, complained that we dared to seem tired after road and accused us not to say good morning to them (we said hello when came to reception). Then the strange street guy looking like a criminal used a force to kick us out of reception. They did not return money, just robbed us.
I will claim that all to police with all the proves and aware all travelers not to book the hotel.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paolo De Clemente, Direttore generale at H. G. Boutique Toledo Napoli Centro
Responded Apr 3, 2022
Dear guest, you have provided an uncovered credit card, with which you have not been able to pay the security deposit required by your reservation, and without which it is not possible to take possession of the room. Having blocked the room, you were still required to pay the penalty, as indicated on the booking portal, so I would be careful in your place not to talk about "robbery" or "scam" because we simply complied with the booking conditions, while you have not honored them. As for your behavior at the reception, you were really rude and opinionated, you walked in without even giving the receptionists a greeting, you blamed them for your frustrations, and you forced them to call security to get you out of the reception, as other guests were waiting to be checked-in. As far as we are concerned, you can go to the police or to anyone you want, because we act in full compliance with the laws and booking conditions. If you have time to waste go ahead. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I booked last month for two people, I called to find out if I could move the reservation, at the reception they said yes and gave me a second number to contact. I called this second number and they told me no, after having lost the money for the first tickets, taking others, thus also losing the other money for the second tickets.
So I didn't even use the reservation because it was stuck in my throat, we came to Naples anyway but we didn't stay, I gave him the money and I was more than happy.
Unprepared and rude staff, who no longer even responded to my messages. Never again, I don't recommend.
So I didn't even use the reservation because it was stuck in my throat, we came to Naples anyway but we didn't stay, I gave him the money and I was more than happy.
Unprepared and rude staff, who no longer even responded to my messages. Never again, I don't recommend.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Evitate di soggiornare qui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"DO NOT BOOK HERE, 1st check in another address, 2nd they ask credit card 200eur & 3rd cancelling cost"Read full review
PRICE RANGE
₱2,566 - ₱5,801 (Based on Average Rates for a Standard Room)
LOCATION
ItalyCampaniaProvince of NaplesNaplesSan Ferdinando
NUMBER OF ROOMS
7
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingH. G. BOUTIQUE TOLEDO NAPOLI CENTRO - UPDATED 2024 Lodging Reviews & Price Comparison (Naples, Italy) - Tripadvisor
Frequently Asked Questions about H. G. Boutique Toledo Napoli Centro
Which popular attractions are close to H. G. Boutique Toledo Napoli Centro?
Nearby attractions include NaBeer Birroteca (0.3 km), Napoli Sotterranea (0.4 km), and Wine Boat Wine Bar (0.2 km).
What are some of the property amenities at H. G. Boutique Toledo Napoli Centro?
Some of the more popular amenities offered include free wifi, airport transportation, and shuttle bus service.
Which room amenities are available at H. G. Boutique Toledo Napoli Centro?
Top room amenities include air conditioning, a refrigerator, and a bidet.
Is parking available at H. G. Boutique Toledo Napoli Centro?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to H. G. Boutique Toledo Napoli Centro?
Conveniently located restaurants include Green M'ama, Pizzeria Augusteo, and Pizzeria Speranzella.
Does H. G. Boutique Toledo Napoli Centro have airport transportation?
Yes, H. G. Boutique Toledo Napoli Centro offers airport transportation for guests. We recommend calling ahead to confirm details.
Is H. G. Boutique Toledo Napoli Centro located near the city center?
Yes, it is 0.4 km away from the centre of Naples.
Are pets allowed at H. G. Boutique Toledo Napoli Centro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at H. G. Boutique Toledo Napoli Centro?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to H. G. Boutique Toledo Napoli Centro?
Many travellers enjoy visiting Museo Cappella Sansevero (1.1 km), Galleria Borbonica (0.6 km), and Catacombe di San Gaudioso (2.1 km).
Does H. G. Boutique Toledo Napoli Centro have any great views?
Yes, guests often enjoy the city view available here.