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Gran Hotel La Perla

Plaza Castillo 1, 31001 Pamplona Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (163)
Panoramas (16)
Room & Suite (449)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 26 hotels in Pamplona
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Historic Hotel
Centrally Located
Languages Spoken
420Reviews10Q+A45Room tips
Traveler rating
  • 348
  • 54
  • 12
  • 4
  • 2
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
Rupert W wrote a review Aug 2021
London, United Kingdom4 contributions
One of the very best hotels I've stayed in. Elegant design / decor, perfectly located in the heart of Pamplona, delicious and generous breakfast and exceptional staff. Ana and the reception team helped us out with everything from finding last minute PCR tests, locating lost glasses left in a taxi, through to facilitating a very helpful late check out. I can't recommend Hotel La Perla enough. We will be back!
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Date of stay: August 2021
Sleep Quality
Response from Rubén Ardanaz Marco, Atención al cliente/recepción at Gran Hotel La Perla
Responded 4 weeks ago
Dear 470rupertw, There´s nothing we enjoy the most than a remark like yours, it makes us so glad, like we try every day to make our visitors happy. I will carry your kind words to Ana and all the front desk team. Thank you very much for your marks in our location, hotel furniture and our breakfast. Best wishes from Pamplona
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MarnixMarjolein wrote a review Aug 2021
Amsterdam, The Netherlands208 contributions111 helpful votes
Very good service for sure, but for the rest I do not understand that this hotel has 5 stars. We paid almost 700€ for two rooms, without breakfast… the rooms were not big, with outdated interior. There are no facilities, like a swimming pool or a gym. I think you pay for the name of the hotel. Although it must be said that the location is great.
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Date of stay: August 2021Trip type: Traveled with family
Response from Rubén Ardanaz Marco, Atención al cliente/recepción at Gran Hotel La Perla
Responded 20 Aug 2021
Dear Sir, First we would like to thank you for your comments, which have to be useful for us to improve every day. Also thank you for your appreciation about our location and our staff, that make us grand and all that we are. We would like to have more facilities but the municipal laws in Pamplona prevent us to grow. Your arrival to the hotel was unexpected, without previous reservation, and in a day in which all the hotels in the city were full. Because of this, the rate was higher than a normal day. Our rooms are 30, 40 and 50 square meters, and we would love to have another chance to receive you for making you happy and wipe your impression about us out; We are really sad and very perturbed about it. Receive a greeting from La Perla.
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Kimberly D wrote a review Jul 2020
3 contributions3 helpful votes
this is my third stay in Hotel La Perla, in my opinion the only place to stay in Pamplona, every room l have stayed in has been absolutely beautiful, perfect in every detail, lovely and tastefully styled, excellent beds & bedding, lovely bathrooms. The staff cannot do enough for you,l can't comment on the food, as didn't eat there. Highly recommended
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
Response from Rubén Ardanaz Marco, Atención al cliente/recepción at Gran Hotel La Perla
Responded 24 Jul 2020
Dear Kimberly, We would like to thank you for your confidence in our hotel during this difficult time. We greatly appreciate your wonderful assessment of the comfort of our rooms and the attention received by our staff I hope on your next visit you will know the gastronomic offer that our restaurant proposes. Thank you for your recommendation Best regards,
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leslielyn wrote a review Feb 2020
Toronto, Canada6 contributions6 helpful votes
This is a top notch, top service hotel. We were so well taken take of - It felt like we were the only guests during our 5 day stay! Room service was delicious and quick, The front desk staff answered all queries in English which we appreciated and all their recommendations from restaurants to attractions were spot on. I wouldn't dream of staying anywhere else. Fabulous experience. A 5 star hotel that earns it's rating. Also, got upgraded to a quieter more spacious room before we arrived.
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Date of stay: January 2020
Room Tip: sunny side is on the Square
See more room tips
2 Helpful votes
Response from Rubén A, Director de Recepción at Gran Hotel La Perla
Responded 4 Feb 2020
Dear lesliedrapersantos, We appreciatte so much your comment. Feedback like yours reaffirms our service and business philosophy. We hope to overcome your expectations on your next visit. Thank you very much for your confidence Best regards from La Perla
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newyorkanya wrote a review Nov 2019
New York City178 contributions281 helpful votes
My husband found this hotel online and we didn't know what to expect. It turns out to be the most wonderful hotel we've stayed in this year and we travel all the time for work. He splurged and booked a huge room on the 5th floor and we've loved looking out at the Plaza and seeing the Christmas lights and families walking around and sitting in cafes. (Close the doors at night as it gets noisy). The staff is unbelievably accommodating and kind: full of good advice and they even have a housekeeper working in the evenings. I asked for a few hangers as soon as I arrived and they were delivered within minutes. They've made reservations and given us free boxes of local cookies and printed out documents for us. Everything has been done quickly and with a smile. Two things to know: the hotel is newly renovated so don't expect the old Spanish remordimiento charm but they've kept some nice touches like their old mailbox, switchboard and elevator car on display in the lobby. Everything is clean and works well but be careful coming out of the shower as the bathroom floor is slippery when wet. The restaurant is only open for breakfast but there are plenty of places nearby that serve food. We're staying a week as we are here for work and I wish we were staying longer. Having read some of the other reviews, I'd say that if you can afford it book a big room with a window. You won't regret it.
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Date of stay: November 2019
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
Response from Rubén A, Director de Recepción at Gran Hotel La Perla
Responded 4 Dec 2019
Dear newyorkanya, We thank you very much for your fantastic review and we are pleased to have attended you. The hotel building has a soundproofing of 62 decibels and allows the quiet rest of our guests. The hotel has been completely renovated 13 years ago and we dedicate a daily and exhaustive work in maintenance. We have a wide range of bathrooms and every day put a non-slip carpet to prevent slips at each shower. The hotel offers a 24 hour room service, and we are also located a few minutes walk from the best gastronomic alternatives of the city. Thank you very much for your trust and recommendation. We hope to have you soon again with us. Sincerely yours
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US$167 - US$271 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Gran Hotel La Perla
Which popular attractions are close to Gran Hotel La Perla?
Nearby attractions include Catedral de Pamplona (0.3 km), Iglesia de San Saturnino (0.2 km), and Ayuntamiento de Pamplona (0.2 km).
What are some of the property amenities at Gran Hotel La Perla?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Gran Hotel La Perla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Hotel La Perla?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gran Hotel La Perla?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Gran Hotel La Perla?
Conveniently located restaurants include Restaurante La Vieja Iruña, Rodero, and Bar Monasterio.
Does Gran Hotel La Perla have an airport shuttle?
Yes, Gran Hotel La Perla offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Gran Hotel La Perla located near the city center?
Yes, it is 0.5 km away from the centre of Pamplona.
Are any cleaning services offered at Gran Hotel La Perla?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Hotel La Perla offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Gran Hotel La Perla?
Many travellers enjoy visiting Fortress and Walls of Pamplona (0.6 km), Plaza de Toros de Pamplona (0.3 km), and Notario Pamplona (0.3 km).