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Gran Melia Fenix

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Traveler (1020)
Room & Suite (574)
Dining (116)
Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“red level”(196 reviews)
“dry martini”(38 reviews)
“dry bar”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Gran Melia Fenix
Hotel deals
Offers from Gran Melia Fenix
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Reviews (2,386)
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1,285 results
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828
316
94
30
17
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LanguageEnglish
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828
316
94
30
17
Show reviews that mention
All reviewsred leveldry martinidry barmartini barclarins productsthe hard rock cafeprivate loungeleading hotels of the worldplaza colonpremium roomshopping districtturn down serviceluxury hoteltapasbeautiful hotelbreakfast roomupon check
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1 - 5 of 1,285 reviews
Reviewed 2 days ago

The hotel is located outside the old town. Most tours leave from the Old Town so it takes 20min by cab and costs between $7 euro's and 9 euros's each way to get there and back. The hotel is clean and they have 24 hour...More

Thank KAZZAAUS
Hotel's Favorite
Reviewed 8 June 2018

I have visited the Gran Melia Fenix a number of times and have always appreciated the central location, high standard of accommodation and quietness of the rooms. That I keep returning is probably sufficient evidence that I like the place. On arrival this time, I...More

1  Thank 309neil
Response from Elsa E, Public Relations Manager at Gran Melia FenixResponded 9 June 2018

Thank you very much indeed for the time taken to share your feedback following your stay at THe Red Level in Gran Melia Fenix . The comments and observations of our guests are of paramount importance to us, as they will help us to take...More

Reviewed 3 days ago via mobile

Absolutely beautiful! An very lovely snack and bar service included in the evening. Breakfast was wonderful. The room was beautifully appointed. Nespresso in the room and water. Welcome gift from the manager was a tin of candies we could take home for the boys. Definitely...More

Thank CLemyre
Reviewed 3 days ago

This is a beautiful hotel in a location more convenient for shoppers than for visitors to the historic district. The common areas are tastefully decorated and very well maintained. My wife and I stayed in a Red Level Deluxe room that felt small for an...More

Thank Traveletcetera
Reviewed 3 days ago via mobile

Hotel is very well located if you are in a business trip. All commodities around and plenty of really nice restaurants. Rooms are clean and comfortable. Downsize are: no water bottle in the rooms and if you order one costs you € 8,00 plus a...More

Thank XandiGenebra
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$126 - US$602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Madrid
#12 Romantic Hotel in Madrid
#17 Family Hotel in Madrid
#39 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Madrid
#12 Romantic Hotel in Madrid
#17 Family Hotel in Madrid
#39 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1020)
Room & Suite (574)
Dining (116)
Pool & Beach (2)
Amenities (50)
Business Center & Event Rooms (13)
Family and Play Areas (5)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighborhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
Ask a question
Aalevitt
2 June 2018|
AnswerShow all 6 answers
Response from Elsa E | Property representative |
The Hotel has a Thermal circuit, massages, health and beauty treatments in the most relaxing ambience at our Thai Room Wellness, but not a pool.
1
Vote
gr_hopper
21 May 2018|
AnswerShow all 2 answers
Response from Waloc1234 | Reviewed this property |
The drinks available in the Red Level are excellent but the food is basic and when we were there the snacks weren’t replenished as the evening went on.This does not compare favourably with our visit last year when the food... More
1
Vote
gr_hopper
21 May 2018|
AnswerShow all 3 answers
Response from mr_los_angeles | Reviewed this property |
We visited in May 2018. The red level lounge is somewhat small and quite average. the breakfast was good, with eggs made to order and offered a nice selection of other items. Service was good when staff could be found. The... More
1
Vote
Room Tips
"If you book a suite request a room on the 7th floor not 6th floor"
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"Maybe red level offers even more"
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"great views of the Castellana"
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"a large room on higher floors, with city view"
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