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Hesperia Madrid

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Traveler (355)
Room & Suite (401)
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Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Additional information
Offers from Hesperia Madrid
Special Offer: SUMMER PROMOTION
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Offers from Hesperia Madrid
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,660)
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764 results
Traveler rating
491
193
53
16
11
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LanguageEnglish
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491
193
53
16
11
Show reviews that mention
All reviewsscotch barguest relationspaseo de la castellanametro stationturn down servicepillow menubreakfast buffetfive star hoteljunior suitenespresso machineexcellent hotelbusiness districtbusiness tripthe air conditioningnice roomthe location is perfecttapas
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1 - 5 of 764 reviews
Reviewed 3 days ago

Great hotel with great service — very clean; responsive to requests; excellent locations with metro nearby so minutes to old city and to major parks; great breakfast; staff very, very courteous. Would highly recommend since it is quiet but not far from anything including the...More

Thank Frosty64
Reviewed 1 week ago

Stayed for 3 nights at Hesperia Madrid and must stay its an excellent property with absolutely high levels of services across front desk, concierge and food service. Front desk helped me with lost and found service as I managed to loose my sun glasses on...More

Thank gupta_subodh
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 3 days ago

Dear gupta_subodh, First of all i would like to thank you for taking the time in sharing your comment with other travellers through Tripadvisor. We are more than happy to know that our team was able to help you make the most of your stay...More

Reviewed 1 week ago

I have reveiwed the property few times over the the past couple years. No change in view. For business purposes it is a good central location. The rooms are nice, though some can be on the smaller side. This time there were some issues with...More

Thank JAJK66
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 3 days ago

Dear JAJK66, First of all i would like to thank you for taking the time in sharing your comments through Tripadvisor. We are very sorry to know that you experience some issues with our AC, and we can assure you we are already working with...More

Reviewed 1 week ago via mobile

What sets this hotel apart from the others in its class is their culture of service. Very warm and accomodating hotel staff remind us guests the very nature and essence of what hotel service should be. Kudos to Hesperia 👍More

Thank Leveric N
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 3 days ago

Dear Leveric N, All the team of Hesperia Madrid works hard everyday in order to achieve our main goal: exceed our guest expectations. We are pleased to know that in your case we were able to do it. We hope to become your home in...More

Reviewed 2 weeks ago

Well worth the stay it is an excellent hotel with fabulous facilities in the room which is also a big room with plenty of space. Fridge in room was very cold. Staff are very helpful and professional. Great breakfast cannot fault anything.More

Thank MIA01Melbourne
Response from MariaHerrer0, Guest Relations Manager at Hesperia MadridResponded 3 days ago

Dear MIA01Melbourne, Thank you very much for taking the time in let us know your opinion about your recent stay with us. It is a pleasure to know that you enjoyed the facilities in our room and also the service of our team. We are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$155 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$155 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (355)
Room & Suite (401)
Dining (169)
Amenities (72)
Business Center & Event Rooms (19)
Questions & Answers
Ask a question
kellycarl0s
6 June 2018|
Answer
Response from MariaHerrer0 | Property representative |
Dear kellycarl0s, Thank you very much for your interest in Hesperia Madrid. We do have a rental service available to our guest, and our Guest Relations Department will be happy to assist you with this process. Regarding the... More
1
Vote
Devon H
17 March 2018|
AnswerShow all 2 answers
Response from MariaHerrer0 | Property representative |
Dear Devon H, First of all let me thank you for your interest in our Hesperia Madrid. The room you are talking about is one of our Family Suites, with a pull out coach available in the living room and a king size bed in the... More
0
Votes
Kezzapie
11 July 2017|
AnswerShow all 8 answers
Response from Uberfluss | Reviewed this property |
Hi! Good news. I googled "Lavanderia Madrid" and I see that the closest laundromat is "Franquicia de Lavanderias" located at #45 Calle de Zurbano. That is about a 5 minute walk from the Subway station "Ruben Dario", which is... More
1
Vote
Room Tips
"Rooms clean; service to rooms is excellent; any room should be good,"
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"higher floor"
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"Ask for a room with a city view"
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"This is an excellent place to stay in Madrid."
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