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I've been for one night, arrived late, left after breakfast. Front desk staff was okay but not necessarily friendly or greeting you with a smile but no deal breaker. Late dinner/snack ended up in the hotel bar which is very basic and the food like...More
Response from Rom_n_I187514, Assistant Manager at Villamadrid HotelResponded February 7, 2018
Dear FlowMuc. First of all, we want to thank your for your comments. and we will try to improve both our facilities and service. . Best Regards.
The hotel is in the north part of the city where offices and business is. It pretends to be a 4stars.... what a mistake! I would say 2, 3 if generous. Old fashioned, a lot of marble and gold, very baroque, no amenities, very crappy...More
Thank Fabio B
Response from Rom_n_I187514, Assitant Manager at Villamadrid HotelResponded December 20, 2017
We are unhappy because you was disappointed with your lodgement at the hotel. We will work hard for becoming a 4 star hotel. Best regards.
This hotel should've never been tanked 4 stars, it is barely meets 3 stars requirements is thst... rooms were extremely small. So small that mini refrigerator door would not fully open. To top it up, the shower didn't have hot water. On the maximum heat...More
Response from Rom_n_I187514, Assistant manager at Villamadrid HotelResponded November 17, 2017
We are sorry you didn´t like the hotel . We will work hard for the rest of clients that are coming every year have a good stay . Best Regards.
Hotel located a business area, overall providing a good level of services. The personnel is professional and both the common areas and the room were clean.
The room has a very basic furniture, but nothing critical was missing.
Recommended only for business trips
Thank Lapo G
Response from Rom_n_I187514, Assistant Manager at Villamadrid HotelResponded September 22, 2017
Thank you for your opinion . We are happy everything was correct when you stayed at the hotel. We hope you visit us again soon .Best Regards.
I visited this hotel during a business trip for which the location was convenient, but getting from the hotel to the center if not done by car/taxi can be quite lengthy, so I wouldnt recommend it to anyone visiting Madrid as a tourist.
Response from Rom_n_I187514, Assitant manager at Villamadrid HotelResponded August 28, 2017
Thank you very much for your comments. As you remark , we are , basically , a corporate hotel thanks to the big number of companies around the hotel. Nevertheless , we have also tourists because we have a wide shuttle service that allows staying...More
Response from Rom_n_I187514 | Property representative |
The hotel is in the north part of Madrid. From the airport is 15 minutes by car. Atocha station ( to take the train to seville ) is in the south of Madrid. It takes half an hour to go there. Best Regards.