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All reviewsfootball stadiumbus stationathletic clubcomplimentary bottles of watertoiletries providedsan mamesstayed here for one nightcomfortable hotelroom was spacioustwo nightshotel is locatedguggenheim museumcity centrewalking distancecasco viejominute walkthe river
We went over Easter weekend and were very impressed with the hotel.
The staff were very friendly and helpful (as is to be expected) but friendlier and more helpful than some hotels we've stayed in.
Big, clean room with a great shower, nice bar in...More
Me and my family went to Ilunion Hotel, when we arrived for check in the front desk staff was a shock, as they are not friendly at all, actually they are quiet rude, after check in we left our bags in the storage as the...More
Response from Ilunion H, Gerente at ILUNION BilbaoResponded 1 week ago
Thank you for sending your comment.
For us it is essential to know first hand the satisfaction of our customers and offer the best possible service to grow as a company.
Receive a warm greeting.
Alvaro Diaz Munio
Director Ilunion Bilbao
Stayed here during the Rugby finals. So expected a price hike. But a factor of about 7?
Check in required 3 staff members and I had to show my bank statement to prove we had prepaid.
Staff were friendly enough but also delivered poor service...More
The hotel is in a good location in Bilbao and not far from the bus terminal or train terminal. The room was very nice and the front desk staff was fairly helpful and the bar staff was terrific. There are plenty of places to eat...More
WARNING! If you are traveling by car be aware, about 1/3 of my stay bill was for parking! Otherwise, decently located, closed to Metro, buses and Tranvía stops that you can take to the “Old Town” or you can walk about 35 minutes. We loved...More
Hola estuve hospedada un viernes y sábado en Bilbao ilunion nuestra experiencia piso 13 ruidoso llamamos a recepción 2 am subió un caballero y entro a la habitación escucho ruido y gritos de discoteca, nos comento que... More
Hola estuve hospedada un viernes y sábado en Bilbao ilunion nuestra experiencia piso 13 ruidoso llamamos a recepción 2 am subió un caballero y entro a la habitación escucho ruido y gritos de discoteca, nos comento que acaban de abrir otra y que nos cambiarían por la mañana y de hecho la ventana no se podía cerrar porque ya no hay aire acondicionado sólo calefacción y hace calor , En recepción nos recibió un señor llamado don pedro muy y único en ser amable y el otro es pesado trata mal y no quería ayudarnos . Deje notas en el hotel del mal servicio y mal que nos trataron y hasta este día estamos todavía pidiendo que nos hicieron dos cobros a la tarjeta de crédito . Mucho cuidado .