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Marquis Hotels Issabel's

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Plaza de Isabel La Catolica 5, 18009 Granada Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (180)
Room & Suite (39)
Dining (36)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marquis Hotels Issabel's
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#69 of 130 hotels in Granada
Location
Cleanliness
Service
Value
Marquis Issabel’s is a modern hotel in Granada’s city centre. The exterior of the building is marked by its innovative window façade, which mirrors the famous Plaza de Isabel la Católica Square. Our hotel has been carefully decorated. It displays a unique style, characterized by its outstanding lamps, wooden and marble elements and spectacular views to Gran Vía Street. Our lower-level lobby is home to the best live acts & music, a place where you will make unforgettable memories in a fun atmosphere. Discover our restaurant ‘La Reina Kitchen Bar’, designed with the only purpose of stimulating your senses through our rich cuisine. Meet ‘Wild Food, Green Love”, our organic cafeteria with a wide selection of healthy and organic products. Don’t miss out! Our hotel offers 31 stylish rooms, all of them soundproof. Each room features a 50-inch satellite mirror TV (VOD) with a wide selection of channels available, including Movistar Plus and beIN sport. The rooms also supply a Nespresso coffee machine and a kettle, an electronic safety box and a minibar. Other characteristics are queen size beds, hypoallergenic gel touch pillows and 100% cotton sheets and towels. The bathroom provides a rain-effect shower, bathrobes, slippers and many eco-friendly amenities. Also, a 2400w ionic hairdryer and a straightener are at your disposal. Other services include free daily press and high speed Wi-Fi Internet. We also provide a valet parking service. Marquis Issabel's is the ideal place to stay if you want to be based in the heart of Granada. We are at just few steps from the main tourist attractions, the bus stops to the airport and the bus and train stations. Near our hotel, you will also find many fashion shops, museums, theaters, tapas bars, restaurants and pubs.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Evening entertainment
Children Activities (Kid / Family Friendly)
Spa
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Massage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, French, Spanish, Polish
272Reviews14Q+A18Room tips
Traveler rating
  • 128
  • 77
  • 31
  • 21
  • 15
Time of year
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Popular mentions
Tom wrote a review Jul 2020
Pilar de la Horadada, Spain170 contributions85 helpful votes
As the title states this is not aimed at the staff but at the management. Very smooth check in all done via email. Finding the recommend parking is almost impossible the GPS takes you via taxi and bus lanes so I'm expecting some fines. We had a suite which was more than big enough for a three night stay. First morning we had coffee but no water. Second morning no coffee or water went to reception (which barely exists) the young lady gave us 2 bottles of water. Second day no water no coffee no bath mat, had to call from my phone to the hotel as it appears that the room phone doesn't connect. No instructions on how to locate TV or safe (TV is actually situated and incorporated within a large mirror). Initially these negative remarks were going to be aimed at the staff however having seen firsthand how one young lady has to manage the breakfasts and man the reception also the previous night there was a party the 2 members of staff couldn't hear me so my wife went to get the water she said it was pandemonium people everywhere and she could only see two staff it seems the same goes for the maids. I'm guessing that because of the restrictions the senior Senior management and or the owners are working on 50% staff? I have mentioned water which they actually tried to charge me for also you had better like black coffee because no creamer or milk is available in the room. Great location and the staff are doing a great job with I suspect 50% work force. In my opinion there's no way this hotel can command a 4 star rating.
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
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Miguel M wrote a review Feb 2020
New York City, New York103 contributions54 helpful votes
Such beautiful hotel, affordable price, amazing bar with great cocktails, delicious vegan breakfast and gourmet dinner, impecable service and perfect location. Perfect stay! 5 stars! I would come back any time, even for a honey moon.
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Date of stay: January 2020
Rooms
Cleanliness
Service
3 Helpful votes
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Wanderbun wrote a review Dec 2019
Singapore48 contributions27 helpful votes
The hip hotel is centrally located and walking distance to the Moorish quarters, Alhambra and shopping streets. Breakfast is a la carte order, only vegan items but the fruit smoothie and banana cake was surprisingly nice. Ask for a higher floor not facing the main street, otherwise it can get very noisy.
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Date of stay: December 2019Trip type: Traveled with friends
1 Helpful vote
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murphyla2018 wrote a review Dec 2019
Hobart, Australia23 contributions27 helpful votes
The staff at the hotel were very friendly and very helpful. Nothing was too much trouble. They were a pleasure. We had a very comfortable bed in a lovely light, spacious, clean room overlooking the square. I loved the huge shower head in the bathroom. The bars and restaurants had a good vibe - but I couldn't understand why a curtain was drawn across the biggest lounge bar area from early morning until mid to late afternoon. It wasn't a good look and it gave a "keep out" message. Also I did not like the way the receptionist staff have to stand up all day and night on a hard surface behind a small podium. This is not a good look – they deserve a more comfortable work space. Also I definitely did not like the "gender neutral toilet" in the large lounge bar area. It was quite confronting to share the toilet facilities with men. I told the receptionist that if I had known this was a feature of the hotel, I never would have chosen to stay here. Given her polite reply, it seems this hotel is very politically correct. Notwithstanding this negative experience, the location is excellent. It has a bus stop outside to take you up to Alhambra and all major tourist attractions are within very easy walking distance.
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: Choose a room that faces out onto the square
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1 Helpful vote
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EscapeChick wrote a review Nov 2019
NJ1,305 contributions792 helpful votes
This modern hotel is walking distance to all the major sites. Check in was easy and wifi worked great. We had breakfast everyday downstairs and enjoyed Bar La Reina. Javi the bartender was super attentive. The mirror tv was cool but it didn't have any english speaking channels which was surprising. I appreciated having a hair straightener in the room, haven't seen that too often. Only suggestion would be they need to upgrade their towels. They were quite scratchy.
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Date of stay: October 2019
Location
Service
Sleep Quality
2 Helpful votes
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PRICE RANGE
US$79 - US$215 (Based on Average Rates for a Standard Room)
LOCATION
SpainAndaluciaProvince of GranadaGranadaRealejo - San Matias
NUMBER OF ROOMS
31
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Frequently Asked Questions about Marquis Hotels Issabel's
Which popular attractions are close to Marquis Hotels Issabel's?
Nearby attractions include Escuela Delengua (0.2 km), El Reino Escape Room (0.4 km), and Munira Leather (0.2 km).
What are some of the property amenities at Marquis Hotels Issabel's?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Marquis Hotels Issabel's?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marquis Hotels Issabel's?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marquis Hotels Issabel's?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Marquis Hotels Issabel's?
Conveniently located restaurants include Palacio Andaluz Almona, El Mercader, and Grillo Gelato Italiano.
Is Marquis Hotels Issabel's located near the city center?
Yes, it is 0.7 km away from the centre of Granada.
Are any cleaning services offered at Marquis Hotels Issabel's?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Marquis Hotels Issabel's?
The staff speaks multiple languages, including English, Spanish, French, and Polish.
Are there any historical sites close to Marquis Hotels Issabel's?
Many travellers enjoy visiting The Alhambra (0.8 km), Generalife (1.1 km), and Mirador de San Nicolas (0.8 km).
Is Marquis Hotels Issabel's accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.