The staff is customer friendly, polite and thoughtful. The room is pleasant and clean for a soft price. This hotel is surrounded by many good pubs, good quality restaurants and supermarkets. Love to come back to this hotel for sure.
Not much to say here beyond practiced thievery. However, I am treating this experience as a lesson to allow these types of antiquated and subpar establishments die the slow death their proprietors seems to wish for. I actually did not check in till nearly 5:30pm. First move was to go to my antique closet with a large, actual key. ( how quaint!). Open my tablet to connect and experienced terrible wifi. Tried repeatedly as I am a technology Support Specialist, so I do not immediately jump to conclusions. The young man at the desk kindly rebooted their router and had me try again. Slightly better results for all of a minute. An owner/manager then “tested” the connection “just fine” yet it is still unclear if she was solely on wifi or cellular and cant tell the difference. I could see they were not going to acknowledge the issue and began inferring it was my device. I let them kmow Ive been on the road for seven weeks including wild areas of north Portugal with no issues whatsoever, so I asked for my cash refund so I could look elsewhere. THIS is when the gypsy style haggling began. Initially they only wanted to refund me half of my payment because I used the room. I pulled out a chair and sat in it. Nothing else in the room was even touched. Covid excuses came up, room cant be sold now, all deflections, although I do believe that they believe in the pandemic theatre. I could not get them to budge from 2/3 of my initial payment, so that third has now gone to my education and also bought them an accurate review here. Money well spent. Do not create more hassle in your travel lives by trying to save twenty to thirty dollars a night and giving these dying breeds of hotels a benefit of the doubt.…
Stayed here for the weekend with friends. Hotel is fairly basic, but the facilities are clean and the beds are comfy, which is all we needed. The main benefit is the location, halfway between Altstadt and the train station, so only about a 10 minute walk to either. Has the advantage of being away from the noisy nightlife, but close enough to enjoy it before you’re ready for bed!
I arrived in Düsseldorf late after a long haul flight and had a room booked at this hotel. The room was simple, very dated and what I would say a 2-Start hotel. I usually stay at the Motel One closeby but it was fully booked (and a few Euros cheaper). There is no air conditioning and it was hot, so had to open the window to a noisey street. There was a fan in the room and a small fridge, Value for money, I would rather stay at the Motel One which has nicer ammenities and a better breakfast.
If you are not so much into hi-tech style and modern furniture /design but prefer clean quiet room , kind staff , perfect location then it’s for you. It’s not expensive, not noisy! The only thing I didn’t like that cleaning was late and always not in the right moment (for me) ... Most of the time I was outside anyway...as everything you need is close and in walking distance.
Really friendly reception, could not do enough for us, very clean rooms, great shower, the breakfast was prepared for us even though were leaving early - this hotel is only 8 minutes from the railway station, no need to take a cab- highly recommended
FANTASTIC location, very close to the tube which is only one stop away from the main station (or a quick walk). The staff were all extremely helpful and the hotel is clean. Breakfast was good although this was the only time we found the staff to be less friendly (well they didn’t speak a single word to us each day) but this wasn’t a problem. Very handy to have the fridge in the room in the hot weather so that we could store cold drinks. The only downside was the bed in room 32 was so uncomfortable that it left me with a lot of back pain .... we would def stay here again for the location and price but would need a different room to try another bed !!
Was in room 43, top floor on the corner. A little warm in the afternoon, but there is a low window that fully opens and an electric fan to bring in some fresh air. Clean and comfy bed. Bathroom small but very clean. Best surprise was breakfast, full selection of items and cappuccino machine as well. Would definitely stay here if in Dusseldorf again.
My goodness!!!! It’s my tenth time in Dusseldorf and I have Finally found a hotel after my heart!!! Location is really a great bargain. You are not only 5 minutes on foot from the train station but are also in the heart of Chinatown, abneighborhood, that has so many asian restaurants with the best sushi I have ever tasted. Plus the hotel is 3 minutes from a renowned “Schumacher Alt” (the oldest and the best german cuisine in town). 20 minutes to Bolker strasse with all the pubs and nightlife. As you see, the location is unbeatable. Then - staff. This hotel definitely has the most sympathising and kindest people in the neighborhood. You just feel that they are happy to see you. ATTENTION! Plus they also sold us a day-ticket for 3 euros. You can ride trains and buses all the way to Bochum, Essen and more for ONLY 3 euros. So make sure you take advantage of this offer. You have to admit it is very kind of them and they dont have to so that but they DO care. Rooms are typicall german. Warm. Clean. Have all you need. Just enough. Breakfast was great. Good variety and (as always) great coffee. Wifi was superstrong and, again, the best I had in Germany. So. Book it. Book it. And book again! Thanks for your kind heart, Wiedenhof. See you!!!!…
We stayed here for 2 nights to take in the Dusseldorf Christamas market and the hotel ticked all the boxes. Firstly its a minutes walk away from Ostrasse ubahn staion, very handy. Check in was straight forward, we requested a quiet top floor room and that's what we got. The room was smallish but the bed was comfy, the central heating and shower worked fine and there was a free safe and tv as well. We were bed and breakfast and the food was lovely. You had the usual bread and cereals and also hot scrambled eggs, sausage and bacon. Lots of coffee and orange juice to. We enjoyed Dusseldorf, we took in a Fortuna game on the Monday night(17 euros each!!!) and a had lovely walks around the old town seeing the Rhine Tower and the river itself. And the Christmas markets are great too.If you land at Dusseldorf airport, get the S 11 train from the airport to the main station, Dusseldorf Hbf, it costs 2.70 euros each and you can buy the tickets from the platform machines, they are touch screen multi lingual ones.…