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ibis Berlin City Potsdamer Platz

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Traveler (202)
Room & Suite (74)
Dining (35)

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About

#166 of 602 hotels in Berlin
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Stay in the heart of Berlin, just seven minutes' walk from Potsdamer Platz. Many renowned sights, such as the Brandenburg Gate and the Reichstag are within walking range. Feel at home in our modern rooms with comfortable beds. The reception is 24hours. It is possible to get snacks and drinks 24/7 at our bar. In addition we offer our Mini Market with delicious regional snacks, ranging from sandwhiches to salat and pizza to local ice cream. We are focusing on sustainable development. Together with our guests, partners and employees, we meet many requirements that have a positive impact on your health, the environment and CO2 emissions.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Newspaper
24-hour check-in
Paid private parking on-site
Parking garage
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Kids' meals
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Green
Languages Spoken
English, French, Russian, German and 2 more

Location

Anhalter Str. 4, 10963 Berlin Germany
Name/address in local language
ibis Berlin City Potsdamer Platz
1,344Review29Q+A36Room tips
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Lewis wrote a review Feb 2024
14 contributions
Hotel in good location. Rooms were clean and enough for a 3 night stay. Staff let hotel down a bit. Very hit or miss although night staff were friendly. Breakfast staff were blunt and rude. One member berated a member of our family when using the waffle maker. No sign present to say how much batter to put in on day one so we overfilled it a bit. Staff member shouted at us infront of a room of guests in German then switched to English to continue this. Overall an OK hotel for the price but maybe some of the staff need a bit of hospitality training.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NovotelSuites Berlin City Potsdamer Platz, Other at ibis Berlin City Potsdamer Platz
Responded 1 week ago
Dear Lewis, Thank you for taking the time to share your feedback about your recent stay at ibis Berlin City Potsdamer Platz. We appreciate your kind words about our hotel's location and the cleanliness of our rooms. However, we are truly sorry to hear about your experience with some of our staff members. We apologize for any rudeness or unprofessional behavior you encountered, especially during breakfast. Rest assured, we take your feedback seriously and will address this issue with our team. We strive to provide a welcoming and hospitable environment for all our guests, and we apologize for falling short in this instance. We appreciate your understanding and hope that the positive aspects of your stay outweighed any negative experiences. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Warm regards, ibis Berlin City Potsdamer Platz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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frozen69 wrote a review Feb 2024
Salo, Finland51 contributions61 helpful votes
Good location near by U-Bahn and Tempdrome Arena plus all sight see Berlin. Lift was veryyyyy slowly. Room quite ok, little dusty - not used for while? Typical Ibis system, tv -canal quite many -good. Staff helpfull and breakfast very tasty, various. Price, hmmmm 17e ;(
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NovotelSuites Berlin City Potsdamer Platz, Other at ibis Berlin City Potsdamer Platz
Responded 1 week ago
Dear guest thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism. We will do our best to improve in this area as well and to prove this during your next visit. Sincerely, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacques P wrote a review Nov 2023
France227 contributions202 helpful votes
Very clean hotel with modern touches; idealy located near S-Train and Bus station, also walking distance about 500m to Potsdamer platz and shopping centers. Very nice staff, helpful and friendly. Overall good hotel
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Füg, Other at ibis Berlin City Potsdamer Platz
Responded Nov 20, 2023
Dear Guest, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CT1 wrote a review Oct 2023
16 contributions14 helpful votes
Really well located for trains and buses, and within walking distance of a lot of the main tourist sites. Staff friendly and helpful and impressed by the reception bar which I thought was reasonably priced. I think my only grumble is that there is no kettle in the room, having just come from twin room in a hostel that was half the price in Munich that had one along with tea/coffee
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NovotelSuites Berlin City Potsdamer Platz, Other at ibis Berlin City Potsdamer Platz
Responded Oct 4, 2023
Dear UserColT, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We regret that your stay with us was not fully satisfactory but according to the DEHOGA classification standards, kettle and coffee is not a standard service for a 2-star-hotel. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your ibis team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emelynthehorse wrote a review Jun 2023
The West44 contributions35 helpful votes
Really love Ibis hotels with their non fussy approach. Reception was friendly. The rooms was excellent. Lovely double bed. Plenty of space. Temperature excellent on a very hot day. Bathroom excellently designed, water warm and strong pressure. No bar as such but was not really looking for this. Internet was 100%. Went to bed early as travelling over nigh the night before. Slept for 12 hours solid and there was no noise. Breakfast (extra) was worth the money as food was fresh and plentiful. Definitely would stay again. Taxi for airport organised by reception and was on time (early).
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: You need water for the bedroom as none provided.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NovotelSuites Berlin City Potsdamer Platz, Other at ibis Berlin City Potsdamer Platz
Responded Jul 3, 2023
Dear guest. Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your ibis team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer F wrote a review Jun 2023
1 contribution1 helpful vote
Both myself and my friend were planned to stay at Ibis Hotel Postdamer Platz for four nights on a recent trip, and our trip, which inevitably ended in refund, was that disappointing i’ve felt the need to share our experience. After travelling 11 hours, understandably we were very tired. We received a prompt through our Booking agent to let the hotel know what time we would be arriving, and then we received confirmation of our planned arrival, so naturally we assumed there was a possibility we might be able to check into our room earlier than the stated 3pm check in. We arrived at 11am, and were immediately greeted with very rude, abrupt members of staff. We were told our room would be ready within the hour, which was obviously very understandable and reasonable and since we were exhausted from our journey, we decided to stay in the lobby and wait as we were in no fit state to venture out. Hours passed, so we asked if there were any updates, and staff kept saying 15 minutes - again, in a very blunt manner. It got to around 3:30 and other guests who arrived were checking in with no issues, and nobody thought to come and let us know, despite waiting in plain sight to reception for almost four hours. As we did get there early and it’s not in our nature to kick up a fuss, we let this slide, however, then our key cards didn’t work and we raised this to a very reluctant member of staff that didn’t want to help at all, and when we eventually got into the room our air con was broken and the room was exceptionally hot, other guests kept trying our door handle and whenever someone left their room our door rattled really loudly. We were so tired at that point, we decided we had no other option but to complain. We asked to speak to a manager in a very polite and kind manner, only to be met with a very rude and defensive manager who didn’t apologise for our experience once, was adamant we weren’t getting a refund and was not sympathetic in the slightest about our experience, despite not complaining about anything once prior to this occasion. Another member of staff also sarcastically made a remark ‘Good luck finding anywhere else’ - which i think was honestly so unnecessary given that we were just tired and wanted a room we paid good money for. Luckily, we found somewhere else, but I just wanted to share this experience with Tripadvisor viewers, as I honestly would not recommend this hotel at all. As a note to staff, being sarcastic, defensive and outright rude to customers blatantly just wanting an apology for a room that wasn’t hot, loud or in-explicitly not what we paid for isn’t a way to resolve an issue! On a side note, we found a much better, cheaper hotel in Jannowitzbruke called The Social Hub - would definitely give these a shout instead, same budget and infinitely nicer people!
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Füg, Other at ibis Berlin City Potsdamer Platz
Responded Oct 3, 2023
Dear Jennifer thank you for your stay at the ibis budget Berlin City Potsdamer Platz and your open and honest feedback. It seems that some things went wrong during your last visit with us. We deeply regret this and would like to ask for your forgiveness. We can understand your wish to check-in earlier, but the only reliable information in regard of the check-in times can be provided by the hotel, and not by the external company where you made a reservation. We regret that after a stressfull trip a communication with hotel personell appeared unfriendly and unwelcoming. We will take steps to improve this area. Without a doubt, the satisfaction of our guests is our top priority, therefore we would be very pleased about another chance to convince you of this. With best wishes. Your ibis budget team ibis Budget Berlin City Potsdamer Platz Anhalter Street 6 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johanna M wrote a review Nov 2022
10 contributions3 helpful votes
Stayed here as we were going to a gig at Tempodrom and it’s really close. Was slightly nervous as there are some bad reviews on here, so here is my honest review. Staff were great. Friendly, super efficient and more than willing and able to speak in English if you really feel you cannot manage any German. Breakfast staff were helpful and friendly too. Rooms are perhaps a little dated but spotless and bed was made up daily with clean towels daily. Hotel is a 10-20 minute stroll from Potsdamer and there’s a u-bahn and bus stop over the road. I would recommend this ibis especially for events at tempodrom and sightseeing around Potsdamer
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Date of stay: November 2022
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MARINA KAZAKOVA, Other at ibis Berlin City Potsdamer Platz
Responded Dec 18, 2022
Dear Johanna. We are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Noura B wrote a review Nov 2022
Cairo Governorate, Egypt8 contributions3 helpful votes
As an Accord Gold member, I was under the impression that wherever I stay I will get tbe best service. My stay at IBIS Berlin was the worst ever, I will never stay with any IBIS hotel ever again. It Sucks, the room was not clear, sheets are dirty, mattress was of a very bad quality, towels were not clean, my daughter had a facial infection, a horrible experience. A disappointment 😡😡😡😡
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Füg, Other at ibis Berlin City Potsdamer Platz
Responded Jan 26, 2023
Dear. Thank you for your stay at Novotel Suites Berlin City Potsdamer Platz and your open and honest feedback. During your last visit with us, some things seem to have gone wrong. We deeply regret this and would like to sincerely ask for your apologies. Of course, you are always welcome to contact our team directly in such a case. We will try to solve any complication immediately in order to make your stay with us as pleasant as possible. Without a doubt, the satisfaction of our guests is our top priority, so we would be very happy about another chance to convince you of this. With best wishes. Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MarkBTID wrote a review Sep 2022
Ellesmere Port, United Kingdom694 contributions139 helpful votes
Stayed for three nights in a double room whilst travelling solo for a music festival. Room was great. Comfy bed. Desk and chair. Plenty of hanging space and a good compact bathroom. I requested a high room in advance and got one on the top floor.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MARINA KAZAKOVA, Other at ibis Berlin City Potsdamer Platz
Responded Dec 18, 2022
Dear Mark. We are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hershparmar wrote a review Jul 2022
1 contribution
Location is close to metro station and not so far from city center. Rooms are decent sized. Would have appreciated at least a coffee maker in the room. Did not consider the breakfast as we personally found it a tad on the higher side.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
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Location
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Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Füg, Other at ibis Berlin City Potsdamer Platz
Responded Sep 14, 2022
Dear hershparmar We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your Novotel Suites Team Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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PRICE RANGE
₱4,561 - ₱6,452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis berlin potsdamer platz hotel berlin, accor berlin potsdamer platz
LOCATION
GermanyBerlinKreuzberg / Friedrichshain-Kreuzberg (Borough)
NUMBER OF ROOMS
146
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBIS BERLIN CITY POTSDAMER PLATZ - UPDATED 2024 Hotel Reviews & Price Comparison (Germany) - Tripadvisor

Frequently Asked Questions about ibis Berlin City Potsdamer Platz
Which popular attractions are close to ibis Berlin City Potsdamer Platz?
Nearby attractions include Topography of Terror (0.2 km), Miraculum (0.3 km), and House of Tales - Escape Room (0.4 km).
What are some of the property amenities at ibis Berlin City Potsdamer Platz?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at ibis Berlin City Potsdamer Platz?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at ibis Berlin City Potsdamer Platz?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at ibis Berlin City Potsdamer Platz?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to ibis Berlin City Potsdamer Platz?
Conveniently located restaurants include Steakhouse ASADOR, Curry at the Wall, and Stadtklause.
Are pets allowed at ibis Berlin City Potsdamer Platz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at ibis Berlin City Potsdamer Platz?
The staff speaks multiple languages, including English, French, German, Russian, Polish, and Turkish.
Are there any historical sites close to ibis Berlin City Potsdamer Platz?
Many travellers enjoy visiting Memorial of the Berlin Wall (3.4 km), East Side Gallery (3.7 km), and Gleis 17, Grunewald (7.9 km).
Does ibis Berlin City Potsdamer Platz have any great views?
Yes, guests often enjoy the city view available here.
Is ibis Berlin City Potsdamer Platz accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.