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Grand Hyatt Berlin

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Traveler (1568)
Room & Suite (752)
Videos (3)
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About

#21 of 602 hotels in Berlin
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Value
2023 Travelers' Choice Best of the Best
At Grand Hyatt Berlin at Potsdamer Platz, exciting city life meets a relaxing retreat in the heart of Berlin, within walking distance of Brandenburg Gate, government district and other sights. Enjoy elegant rooms and suites and discover art and design all over the hotel. Special highlights include the luxurious rooftop spa Club Olympus Spa & Fitness with views over Berlin and the renowned VOX Restaurant with Asian-inspired cuisine and authentic sushi.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Luxury
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Price:15% Osterferien-Angebot | Easter Holiday Offer

Location

Marlene-Dietrich-Platz 2, 10785 Berlin Germany
Name/address in local language
Grand Hyatt Berlin
4,528Reviews59Q+A100Room tips
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Sugath W wrote a review Mar 11
Colombo, Sri Lanka31 contributions10 helpful votes
End to end customer service, very clean rooms Check - in was smooth because I checked in online, great feature and one clients should always use to ensure minimum time at check in Executive Floor Lounge was superb, great choice of evening snacks and drinks For Breakfast, I used the VOX Buffet on the ground floor, service was exceptional Ordered a take away cake during my stay and Jens from the front Desk who took down my order the previous day went out of his way to get me disposable cutlery which was so helpful when I served it later that day at ITB conference - well done and great anticipation from Jens! Overall, a five star stay at the Grand Hyatt Berlin :-)
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear Sugath W, Thank you for taking the time to share your positive feedback about your recent stay at Grand Hyatt Berlin. We are pleased to hear that you had a great overall experience, enjoyed the amenities, and found the location convenient for your needs. Our team is dedicated to providing excellent customer service, and we are glad to know that you felt well taken care of during your visit. We appreciate your recommendation and look forward to the opportunity to welcome you back for another enjoyable stay. If you have any further comments or suggestions, please feel free to share them with us. We value your input and strive to make each guest's experience exceptional. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken F wrote a review Sep 2022
Sacramento, California14 contributions26 helpful votes
Hotel's Favorite
Our first trip to Germany, and we stayed at the Grand Hyatt Berlin for the entire time of our vacation, more than 3 1/2 weeks. With such a long stay, we had a lot of time to thoroughly evaluate the hotel. The short version is that this is one of the world's great Hyatt hotels, and ties with the Park Hyatt NYC, the Hyatt on the Bund (Shanghai), and the Huntington Beach Resort & Spa in terms of the excellence of its facilities and service. We will definitely be back. The Grand Hyatt Berlin has a natural advantage simply in its location: it's right next to Potsdamer Platz, which provides convenient subway/train service to most any place you would want to go in Berlin. And it's just a few steps away from the Tiergarten, the "green lung" of Berlin that is the German equivalent of Central Park in NYC You can easily walk to the Brandenburg Gate, the Holocaust Memorial, Museum Island, the Espionage Museum, and innumerable other sights from the hotel. The hotel is surrounded by affordable restaurants. For an authentic German experience, .order one of the food platters from nearby Pauliner brewery. For an authentic American (but nonetheless delicious) experience, buy one of the superb burgers from nearby Burgermeister. The Grand Hyatt Berlin offers a wealth of benefits for Globalists. My family loved the daily breakfast, which offered a huge spread of delicious foods, along with made-to-order omelets, eggs, and crepes (if you have kids, have them try the Nutella crepe.) In the evenings, the club offered Globalists a "cocktail hour" that included dinner foods, wine, and a really superior Hefeweizen. The club is staffed by gracious, efficient hosts. The hotel has a huge health club, a lukewarm hot tub, and a very cold (to Americans) swimming pool. On the hottest days of our stay, we enjoyed these amenities and met some very nice German folks while socializing there. Pro tips for first timers to Berlin, especially if you have family: 1) yeah, this is the hotel you want, especially if you have Hyatt status 2) take the train from nearby Potsdamer Platz to Wansee. If you are at all fit, do the long hike from Wansee to Potsdam. Download the "Komoot" app to find some fantastic hiking routes. 3) Kids will love the nearby Deutsches Technikmuseum (German Museum of Technology) and Deutsches Spionagemuseum Berlin (German Spy Museum Berlin) 4) If you are staying more than a week consider buying an annual pass to Museum Island and the wonderful Berlin Zoo.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Sep 20, 2022
Dear kennethfine, thank you so much for having chosen to stay with us during your first trip to Germany and that you took the time to write this detailed and very kind review here on TripAdvisor. It is great that you liked the location of the hotel and it sounds like you visited a lot of interesting places in our beautiful capital which I hope you enjoyed. Furthermore, I was delighted to learn that you and your family enjoyed the quality and the selection of the breakfast and that you also loved the Grand Club offer and the service of the team. It is a big compliment for all of us to learn that you and your family enjoyed your time at Grand Hyatt Berlin to the fullest and that we were able to contribute to an unforgettable stay. We already look forward to welcoming you back soon and should you have any questions, wishes, or preferences that could make your next stay even more pleasant, please do not hesitate to contact us at any time. With kind regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sui186525 wrote a review Mar 10
Edinburgh, United Kingdom20 contributions10 helpful votes
The property ticked all boxes . Great location, great staff and decent product. Would definitely stay again. Hope something is done to cool down the rooms , did affect my sleep somewhat. Concierge was quite attentive.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear sui186525, Thank you for taking the time to provide your feedback. We're delighted to hear that our hotel met your expectations. Your comments are valuable to us, and we appreciate your mention of the room temperature concern. Rest assured that we will look into ways to enhance this aspect to ensure a more comfortable stay for our guests. We hope to have the pleasure of welcoming you back for another stay in the future. If you have any further comments or suggestions, please feel free to share them with us. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anadeaa wrote a review Mar 9
8 contributions6 helpful votes
The Grand Hyatt is a beautiful hotel in a great location for general walking or site seeing. The staff is very friendly and accommodating. The gym is well equipped and gives a great view of the city. There is a good restaurant and bar located in the hotel and walking distance to some other very good restaurants.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear anadeaa, Thank you for taking the time to share your positive feedback. We are thrilled to hear that you found the Grand Hyatt to be a beautiful hotel with a great location, friendly and accommodating staff, and well-equipped gym providing a fantastic view of the city. It's wonderful to know that you enjoyed the dining options both within the hotel and in the surrounding area. We appreciate your kind words, and we look forward to the opportunity to welcome you back for another enjoyable stay. If you have any specific preferences or requests for your next visit, please feel free to let us know. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leslie D wrote a review Mar 8
2 contributions2 helpful votes
We stayed in a suite and it was perfect. A beautiful living room with a desk, fridge, and dining table Two bathrooms. The master bath was spacious with a wonderful shower and great bath products. Nice lighting especially if you enjoy reading in bed. Located at Potsdamer Platz which has a great food hall and lots of shopping. Train station is adjacent. Not cheap, but if you want to splurge this is a great choice.
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Date of stay: February 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear P6657PHleslied, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay in our suite and that the amenities, including the living room, bathrooms, and lighting, met your expectations. It's great to know that our location at Potsdamer Platz was convenient for your needs, with nearby shopping and a train station. We appreciate your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any further feedback or requests, please feel free to let us know. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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staceylefine wrote a review Mar 1
1 contribution
Great experience, lovely and welcoming staff. Beautiful hotel and service. Incredible bar staff who are friendly. Room was always clean and laundry service 5 stars. An in incredible stay, breakfast was amazing and the staff 100%
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 2 weeks ago
Dear staceylefine, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great stay, enjoyed our welcoming staff, and found the hotel and service to your liking. It's wonderful to know that our bar staff, room cleanliness, and laundry service met your expectations. We are especially delighted that you found our breakfast amazing and our staff exemplary. Your kind words motivate us to continue providing the best possible service to our guests. We look forward to the pleasure of welcoming you back for another incredible stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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georgenetto wrote a review Feb 2024
1 contribution
Great facility and service. The staff was courteous . Perfect location. Highly recommend . Restaurants and Bar are very enjoyable with live music. Price very reasonable. Listed as AMEX special hotels !!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 2 weeks ago
Dear georgenetto, Thank you very much for taking the time to share your wonderful feedback. We're delighted to hear that you enjoyed the facilities and service during your stay. It's particularly pleasing to know that our staff's courtesy and the hotel's location met your expectations. We appreciate your recommendation, and we're glad you found our restaurants and bar, along with the live music, enjoyable. We look forward to welcoming you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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H4846PXmark wrote a review Feb 2024
1 contribution
All staff at the hotel were exceptional. I speak a little broken German, but all staff spoke English and could not do enough for you. Always with a genuine smile, which was refreshing. Would definitely return.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 5 weeks ago
Dear H4846PXmark, Thank you very much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had an exceptional experience during your stay at our hotel. We are thrilled that our staff's dedication to providing excellent service made your stay enjoyable. Your kind words serve as a great encouragement for us to continue delivering exceptional service to all our guests. We truly appreciate your recognition, and we look forward to welcoming you back on your next visit. Please do not hesitate to contact us if there is anything we can assist you with in the future. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex O wrote a review Feb 2024
Washington DC, District of Columbia31 contributions29 helpful votes
Perfect size hotel. not too large not too boutique. Excellent service. nice spa. I hope to have breakfast service back in the lounge real soon. Great location. Full disclosure, I am World of Hyatt Globolist. But there is a reason I am. The quality and costumer service at Hyatt is unmatched across the world.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Feb 12, 2024
Dear alexo162, thank you for sharing your wonderful feedback about your experiences at our hotel in Berlin. We are thrilled to be your go-to choice when visiting the city. It is fantastic to hear that you find our hotel to be the perfect size and that you appreciate the excellent service and amenities, including our spa. We understand your desire to have breakfast service back in the lounge and I am happy to share the good news, that the breakfast will be served at Grand Club from March 2024 again. We are honored to have you as a valued member of the World of Hyatt Globalist program. Your loyalty is greatly appreciated, and we are committed to maintaining the highest standards of quality and customer service that you have come to expect from Hyatt properties worldwide. Thank you for your kind words, and we look forward to welcoming you back on your next visit to Berlin. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FlatEricAscot wrote a review Feb 2024
Ascot, United Kingdom675 contributions149 helpful votes
+1
I am in Germany most months, but usually Munich. But once a year I go to Berlin for the World Money Fair. A few of us go - from different offices around the world. We always stay at the Adlon Kempinski but after booking it in October we were told a couple of weeks before travelling that the spa area was closed for 5 months – January24 through to May24. They advised that the spa at the Grand Hyatt could be used if required. A 10-minute taxi ride away, I noticed. So we decided to cancel the Adlon and stay at the Grand Hyatt as we use the spa once of twice a day and it was a 4-day trip. We like a spa. The Grand Hyatt is modern ambience and still not too far away from our usual frequented restaurants etc. Some nice modern art was around the place. Lobby area and outside the elevators up on room floors. The room was fine. Usual room. The bar had friendly service. Nice guys serving your tables. The evening restaurant was ok, but not spoilt for choice. The mixed sushi probably the best choice, actually. Ox cheek was also nice. The spa had the best steam room we have ever used, and we have all used a few. Located on 8th floor, one uses a different elevator than the usual lobby one. Pool is fine, but not so big. Does the job, though. There is no real drinks or snacks service in pool and jacuzzi area, but drinks can be ordered at spa reception. Plastic glasses, of course, and the bottle kept at reception. They pop back to the pool/jacuzzi area to check if a top up is required. The steam room and sauna is accessed via the back of the locker room. Both are mixed use, but ladies and gents have separate showers and locker rooms. No complaints on the spa, but it’s a 6 out of 10. The steam room being the main winner – that gets 9.5/10. The breakfast is very expensive. €44 if you haven’t got it on your room package. It’s just a little cheaper if it is on the room. I made an error and it wasn’t, so having melon from the buffet and tea meant I felt to have a slice of toast due to the money spent. A la carte is available, but it’s egg dishes that are listed. I mentioned to the reception guy on the first morning and he said he’d just remove it when we check out. We were spending money in the cars and lunch plus a dinner, so it wasn’t like money wasn’t being spent and the no breakfast on the booking was an error. However, on check out the receptionist just said she would pass the feedback on to those who would listen. The 3 x mornings of €44 for just melon & tea stayed on the invoice. To add to frustratiuon, on the final morning the waiter who was handling other tables refused to come and serve our table as it wasn't his area. We only wanted a tea. Twice he just nodded then walked away without coming over. That was frustrating. But other staff all ok. The usual question - would I go back again? The answer is a Yes, but it will be second choice. So, unless the usual spa is being renovated again it doesn’t look like we will be back.
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Date of stay: February 2024
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Trip type: Traveled on business
Room Tip: Be sure to book room with breaklfast if you are going to have it. Breakfaast is OK - prob a 3...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Feb 5, 2024
Dear FlatEricAscot, Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your thorough review and are pleased to hear that you enjoyed certain aspects of your stay, including the modern ambiance, friendly service at the bar, and the quality of the spa facilities. However, we sincerely apologize for the challenges you encountered, especially regarding the breakfast experience and the inconvenience at check-out. We understand the importance of a seamless and enjoyable stay, and it's disappointing to hear that we fell short of your expectations in these areas. Rest assured, your comments will be shared with the relevant teams to address the issues and improve our services. We appreciate your constructive feedback, and we hope that you will consider giving us another opportunity to provide you with an exceptional experience in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Thank you for choosing to stay at the Grand Hyatt Berlin. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱11,403 - ₱16,687 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt berlin hotel berlin, berlin grand hyatt, hyatt berlin, berlin hyatt
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
342
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HYATT BERLIN - UPDATED 2024 Hotel Reviews & Price Comparison (Germany) - Tripadvisor

Frequently Asked Questions about Grand Hyatt Berlin
Which popular attractions are close to Grand Hyatt Berlin?
Nearby attractions include SIXX PAXX Theater & Ladiesclub (0.4 km), Berliner Philharmonie (0.3 km), and Gemaldegalerie (0.4 km).
What are some of the property amenities at Grand Hyatt Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Berlin?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Grand Hyatt Berlin?
Conveniently located restaurants include Restaurant Facil, Caffe e Gelato GmbH & Co. KG, and Golvet.
Are there opportunities to exercise at Grand Hyatt Berlin?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Berlin have airport transportation?
Yes, Grand Hyatt Berlin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Berlin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Berlin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.