Excellent stay at this friendly place. Stayed twice in a week, due to travel in and out of Erlangen. Both stays were excellent. They offer an online check-in: You receive door opening codes via email; this works very well and there is no need for a room key. The reception opening hours are currently limited which is no problem at all. They even placed a suitcase I had kept with them while being away for 2 days to my new room. The premium rooms are modern and well appointed for a comfortable stay. Location is great, less than 10 minutes leisurely walk to the city centre and ample restaurants in the vicinity.
Our family of four stayed 10 weeks in Zeitwohnhaus and we were sorry to leave the team of reception, service and management! While Covid keeps all of us on our toes, the location cant be better, but the people assisting you make the difference. with a young family with children of 3 and 6, we couldnt have wished for a better place
Zeitwohnhaus has the advantage of a larger organization, where there are decent processes and advances practices – with the combination of the feel of a smaller hotel, where there is personal attention to the customers, flexibility in arrangements and a kind, welcoming atmosphere. We have relocated from Australia with small children and spent 2,5 month in this hotel. Our movements, due to the pandemic, were a bit unpredictable and hotel management showed great compassion and flexibility to support us in this changing journey. On arrival, there was a nice welcome pack for the kids, were got small presents for Santa Clause and Christmas, these touches were not expected and highly appreciated. We also got a large box of toys and a playmat, something that is live safer with small kids. Our placement in the hotel was very considerate for us and the other guests. No one ever said anything, but I noticed that resident were placed as far from each other as possible, so they do not disturb each other. It was fantastic, that we could use the corridor to keep our pram and scooters there – as these take up a lot of space. When we had a problem, it was addressed with priority on a very professional manner. We have asked to change car park spots a couple of times as our car is big and it proved to be a bit challenging to use some of the places – these requests were always welcomed and attended too quickly. When we had a request, it was always followed up and we never needed to remind anyone. The maintenance professional had to come to support with small items a couple of times and it was always managed promptly and greatly. We spent Christmas in the hotel and our Christmas tree was taken care of and removed for us – which we didn’t even expect. So services were going above and beyond. The most impressive element of our stay was that event the biggest apartment was very challenging to accommodate two adults and three kids under lock down while one of us had to do home office. Director Erika Flegner showed amazing empathy and came up with a five star solution to support our family and secure a working space that made a huge difference for us. It is highly appreciated. To show how much staff cared: when we accidentally left our laundry in the common dryer, lovely Eva didn’t just remove it for us, she folded it and left it in our room. This is how compassionate the colleagues at ZWH are. The spaces are lovely, the atmosphere is nice, the materials and furniture are high quality and the location is amazing. All together, we are very glad that we got to stay at this amazing place and can only recommend it for everyone else.…
I spent three nights in this hotel for the first time and I was so pleased with it. Completely renovated, my room was neat, clean, perfect ! Great location, close to town and the breakfast buffet was wonderful. Front desk service so friendly. I recommend this hotel you won’t be disappointed as I was many times at NH paying more and getting less.
Nice hotel with cozy rooms. Hotel location is good, train station is 10 min walk, you have supermarket across the street. Room is provided with small kitchen with induction, microwave and coffee maker along with all necessary utensils and cutlery.