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InterContinental Marseille - Hotel Dieu

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Traveler (1629)
Room & Suite (581)
Dining (143)
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Overview
  • Excellent70%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from InterContinental Marseille - Hotel Dieu
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Reviews (2,160)
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485
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485
116
27
19
7
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All reviewsbeautiful hotelclarins spanotre dame de la gardeterrace barold portconcierge teamvieux porthistorical buildingindoor poolfive star hotelroom serviceupgraded roomview of notre damean upgradepanier districtbreakfast buffetrooms are modern
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1 - 5 of 654 reviews
Reviewed 3 days ago via mobile

The Intercontinental Hotel-Dieu Hotel in Marseille is a beautiful property. The positive stops there. The hotel is in need or a radical transformation in terms of service. Staff should be trained extensively in order to better serve the hotel clients more professionally and courteously. I...More

1  Thank Emmanuel N
Hotel's Favorite
Reviewed 4 weeks ago

My wife and I stayed at the Intercontinental in Marseille for 3 nights. The hotel opened in 2013 and is lovely decorated. The staff is helpful and friendly. The WIFI is working OK and delivers a 4MB connection. We were lucky enough to have a...More

2  Thank Pierre G
Response from Madelijn V, Directeur général at InterContinental Marseille - Hotel DieuResponded 3 weeks ago

Dear Sir, Reading this superb review on Trip Advisor is most delightful and I would like to thank you very much for choosing the InterContinental Marseille - Hotel Dieu for your most recent in Marseille. We all hope to have the pleasure of welcoming you...More

Reviewed 6 days ago via mobile

We hosted a large group at this lovely hotel for a business event and the service was impeccable. Beautifully appointed rooms, amazing views of the harbour and Basillica. A lovely huge terrace where you enjoy a delicious breakfast and later dinner - an excellent way...More

Thank Davidgerol
Response from Leslie C, Directeur général at InterContinental Marseille - Hotel DieuResponded 6 days ago

Dear Guest, Thank you for taking the time to provide us with such an enthusiastic feedback. We could not have asked for a more fantastic review and we are absolutely delighted to hear just how much you enjoyed your stay. Service excellence is the pillar...More

Reviewed 1 week ago via mobile

Super Service , Very friendly staff, Beautiful Hotel , Top Location , Large rooms and beds, Beautiful spa area , all over a very good stay at the beautiful intercontinental hotel I’m Marseille Would always recommendMore

Thank mihadanontour
Response from Leslie C, Directeur général at InterContinental Marseille - Hotel DieuResponded 1 week ago

Dear Guest, I am delighted you pushed the doors of the InterContinental Marseille - Hotel Dieu in order to enjoy a nice week end with your girl friends. I thank you as well for having shared your satisfaction on Trip Advisor. We all hope to...More

Reviewed 1 week ago

A very good hotel, but a terrible service. We left by mistake two jackets. After sending a lot of emails, they find us our jackets and they promise to send them. One year later I am still waiting. Terrible follow up from corporate.More

Thank Yacatecuhtli
Response from Leslie C, Directeur général at InterContinental Marseille - Hotel DieuResponded 1 week ago

Dear Guest, Thank you for your comment, we are very concerned and fully understand your disappointment. Please accept our sincere apologies. Rest assured we have taken your comments on board for immediate consideration as this was clearly not up to our usual standards. We would...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Restaurant
Hotel Amenities
Meeting Rooms
Business Center with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Airport Transportation
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$233 - US$546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Marseille
#1 Family Hotel in Marseille
#2 Luxury Hotel in Marseille
#2 Spa Hotel in Marseille
#2 Romantic Hotel in Marseille
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$233 - US$546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Marseille
#1 Family Hotel in Marseille
#2 Luxury Hotel in Marseille
#2 Spa Hotel in Marseille
#2 Romantic Hotel in Marseille
Room types
Non-Smoking Rooms, Suites
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Traveler (1629)
Room & Suite (581)
Dining (143)
Pool & Beach (20)
Amenities (44)
Business Center & Event Rooms (11)
Questions & Answers
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love2travel2
20 April 2018|
Answer
Response from dky888 | Reviewed this property |
Please ask the hotel directly
0
Votes
TexasHogmom
16 April 2018|
AnswerShow all 3 answers
Response from chakchak | Reviewed this property |
no need take taxi or uber. but i took bus "airport to st Charles station" 8 euro and 20min. very good
2
Votes
Google Translation
LittleBritain
2 January 2018|
AnswerShow all 15 answers
Response from Echodularge | Reviewed this property |
I do not remember. Î' pretty sure that if you ask the hotel, they will answer you promply. Even, they should provide you a room equiped with what you désire if you ask.
1
Vote
Room Tips
"Ask for port view."
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"Harbour View for port views at front OR Le Panier View rooms at rear"
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"A room with a port view!"
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"Room 333 (Great terrace)"
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