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Modern chic hotel where we upgraded for a view of the port which was definitely worth it. Breakfasts on the terrace were superb. As it is at the point where the port meets the sea, there is a walk/taxi ride from rail or bus station,...More
I stayed at this tastefully, beautiful hotel for 1 evening in May 2018. Upon arrival the concierge was able to assist me with a laptop charger that was particularly difficult to find as the pin plug is a South African spec. The room was avail...More
1 Thank soulfulvegetarian
Response from DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-PortResponded 15 May 2018
Thank you for choosing the Sofitel Marseille Vieux Port and for taking the time to share your experience.
We are delighted to read that you enjoyed your stay among us and that your experience was up to your expaectatios and wishes!
The service and location of the hotel are excellent. However, the swimming pool is not as shown on their website, the Sofitel hotel does not have a swimming pool. It shares the Novotel hotel pool next door and it is small and cramped. The picture...More
The hotel was very nice, but it could have been a lot better. The A/C in the hotel lobby was poor. I started to sweat every time I spent more than a few minutes there. The room was okay, but there was no storage at...More
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Thank Lewis L
Response from DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-PortResponded 1 week ago
Dear Lewis L,
Thank you for choosing the Sofitel Marseille Vieux Port and for taking the time to share your experience on TripAdvisor.
I will share your good feedbacks with the concierge team, I am sure they will be delighted to read your compliments.
Had exceptional service at the front desk and with 2 concierges. Concierges Veronique and DJamila were both highly professional and provided perfect recommendations and service. Veronique suggested great restaurants and DJ was incredibly helpful in organizing a car rental to be delivered. This property has...More
Sorry can't answer this question but I don't think this would suit an elderly person the hotel is a long walk out of town and you would spend all your time going up and down in the lifts and nothing is really easily... More
Sorry can't answer this question but I don't think this would suit an elderly person the hotel is a long walk out of town and you would spend all your time going up and down in the lifts and nothing is really easily accessible for elderly people at this hotel. There is quite a climb up to the hotel front doors from the street.
Response from CADLondon | Reviewed this property |
As everyone else has said - about 30 minutes - but very expensive by taxi. We booked via the hotel - charge was 100 euros. When I queried it he lowered it to 90. And it's more if you travel late evening/early morning.