Hotel Sainte Rose
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Avg. ₱4,962 /night, 10/10 - 10/11
₱5,703
per night
₱2,852
per night
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4.0
#5 of 165 hotels in LourdesLocation
Cleanliness
Service
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hôtel Sainte-Rose welcomes you to its renovated and contemporary setting within the vicinity of the Shrines. You'll enjoy its great atmosphere as soon as you cross the threshold. Its modern and trendy bar-lounges invite you to unwind, the restaurant is air-conditioned, the buffets varied and appetizing, and rooms are comfortable and well equipped (satellite TV and safes) for that home-from-home feeling. The hotel has a car park and flowered terrace, which is a haven of peace in the heart of Lourdes. Free wifi at the reception, bar and lounges.
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Property amenities
Parking
Free internet
Bar / lounge
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Public wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, German
Location
17 rue Sainte Marie, 65100, Lourdes France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
45 Restaurants
within 0.5 kilometers
513Reviews4Q+A34Room tips
Reviews
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Detailed Reviews
After many years at a family hotel that closed we did not think that we would find another with such a strong ethos of client care.
We were wrong !
After 4 visits this hotel consistently delivers a level of care and professionalism that cannot be faulted.
The rooms are very comfortable, the location is close to the Sanctuary and the food is excellent-plentiful and fresh. We were even offered fresh pastries that were hot from the oven some mornings.
Anne-Marie and her team are just wonderful and made our stay an absolute pleasure.
We have already booked our visit for next year in the full knowledge that we will be very well looked after.
We were wrong !
After 4 visits this hotel consistently delivers a level of care and professionalism that cannot be faulted.
The rooms are very comfortable, the location is close to the Sanctuary and the food is excellent-plentiful and fresh. We were even offered fresh pastries that were hot from the oven some mornings.
Anne-Marie and her team are just wonderful and made our stay an absolute pleasure.
We have already booked our visit for next year in the full knowledge that we will be very well looked after.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: All rooms are newly refurbished and very comfortable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne-Marie Bourau, Directeur général at Hotel Sainte Rose
Responded Dec 6, 2022
I thank you for your comment. I am delighted to read that your stay met your expectations. Looking forward to welcoming again at the Sainte Rose.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel!! The St. Rose is beautifully decorated. My room was stunning, very modern and comfortable with a great balcony. Extremely quiet given that the Sanctuary is only a 3-minute walk and perfectly situated to locate amenities (bus stop, shops, cafes, restaurants). The staff are just wonderful, they really couldn't do enough to make my stay as comfortable as possible. A special thank you to Valarie for the warm welcome...Such a delight!! I have stayed in many of the hotels in Lourdes when I worked there as a Tour Representative so I would highly recommend the St. Rose for comfort, value for money and a warm welcome. I will certainly be booking into the beautiful St. Rose again on my next visit. Thank you to all the staff who made me feel at home!!
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Date of stay: April 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne-Marie Bourau, Directeur général at Hotel Sainte Rose
Responded Apr 28, 2024
I am glad to read you apreciated your stay with. Our staff always give their best service to make your stay comfortable. I thank you for your comment on their behalf. Looking forward to the pleasure of welcoming you again soon. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Hotel nothing more. Correct welcome. Spacious room. Cleanliness to be reviewed, at least for the room (unflushed toilet, hair on the walls of the bathroom), breakfast much too expensive for what it is. Great location. Quiet environment. Parking (paid) in front of the hotel.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am sorry and disappointed by the unprofessional behavior of the Hotel Sainte-Rose. In the evening we arrived at the hotel 3 hours late for flight delay that is at 1am on July 13 and the receptionist was not present and we had to wait 20 min for his arrival.
He gave us a room that did not conform to the Reservation I had made with booking, i.e. I had booked and paid for a double room for 2 guests as per the spool shown at reception i.e. 2 normal seats. When I highlighted the non-compliance with my Reservation, they absolutely did not propose an alternative room with 2 beds, that is, as well as Reservation (I specified that I wanted 2 seats and a normal room) as I had already excluded from my choice all hotels with written French bed because too small. In the morning I expressed to the property my disappointment with the small room (no suitcases even fit) and a single bed and small French style and showed again the Booking Reservation which showed a double room without a French bed. The reception lady said that actually with 2 guests they should have given us a room with 2 french beds, while room no. 455 we were assigned had only 1 and small. I am really disappointed and bitter for the unprofessional structure. The receptionist lady did not make any gesture of repair, but said to ask the
refund to booking. The property does not conform to the descriptions provided on the booking and the staff is not professional and attentive to the customer.
I'm really disappointed.
He gave us a room that did not conform to the Reservation I had made with booking, i.e. I had booked and paid for a double room for 2 guests as per the spool shown at reception i.e. 2 normal seats. When I highlighted the non-compliance with my Reservation, they absolutely did not propose an alternative room with 2 beds, that is, as well as Reservation (I specified that I wanted 2 seats and a normal room) as I had already excluded from my choice all hotels with written French bed because too small. In the morning I expressed to the property my disappointment with the small room (no suitcases even fit) and a single bed and small French style and showed again the Booking Reservation which showed a double room without a French bed. The reception lady said that actually with 2 guests they should have given us a room with 2 french beds, while room no. 455 we were assigned had only 1 and small. I am really disappointed and bitter for the unprofessional structure. The receptionist lady did not make any gesture of repair, but said to ask the
refund to booking. The property does not conform to the descriptions provided on the booking and the staff is not professional and attentive to the customer.
I'm really disappointed.
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Automatically translated
Date of stay: July 2024Trip type: Traveled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Hotel non conforme alle descrizioni fornite su booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nothing about this hotel was appealing. Loud noise from the street and rooms above. A terribly hard bed a step above sleeping on the floor. We were an hour early for check in, told the room was ready, but they would charge us $30€ for that hour. We came back later. We reserved dinner as it was easy, and they upsold us breakfast (my mistake to accept). Then they seated us in a hallway next to the food rubbish and dirty dish cart. When I protested, they moved us to a lousy smaller cafeteria room, as all the good seating was reserved for groups/tours, although a family who checked in after us was seated. The food was atrocious! I knew it was a buffet, but it was the worst buffet I have ever eaten. Pure garbage. Avoid this rat trap at all costs. We saw several nicer hotels I should have booked on our walk to the Shrine.
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Date of stay: May 2024Trip type: Traveled as a couple
Room Tip: Do not book the Hotel Saint Rose!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne-Marie Bourau, Directeur général at Hotel Sainte Rose
Responded Jun 15, 2024
I am sorry for your bad experience but also really suprised by your comment. Check-in time is clearly mentionned in all the websites. If you wish to benefit from your room before that time, it is an extra service you have to pay for, just like in most hotels of the world. As for the buffet, the wide range of food we offer is much appreciated by our customers. They praise the quality of the food that is served. We welcome groups and individuals. So that individuals can enjoy their meal in peace, we reserve a separate room for them, a little further from the buffet. There is no better or worse place compared to the buffet. Do not hesitate to ask our teams to change seats in the restaurant during your stay. We cannot provide you with a solution once you have left the hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a room for September 2020, upon arrival the hotel was closed and we were referred to another hotel. We arrived late and were tired so we accepted the room offered in the other hotel.
Worst place we slept in!
If you close your hotel for some reason, don't accept bookings...
Worst place we slept in!
If you close your hotel for some reason, don't accept bookings...
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel was lovely , Tow minute walk from santuary gates. We had a late check in as our flight was in evening and it wasn’t an issue. We only stayed room only as we did think dinning was a little expensive so can’t comment on food. Room was spacious for three, very clean and bathroom was spacious also, there was a fridge in room but it didn’t seem to work we didn’t report it at time as we didn’t need it but put it on Hôtel review. We asked for room with view and we got it with a little balcony which was lovely , downside as like everywhere looked like understaffed. Bar was closed at 9pm I asked receptionist and he kindly came in and served but this let down hotel as there was no atmosphere
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Date of stay: July 2024Trip type: Traveled with friends
Room Tip: We didn’t find anywhere that food was great, lots of French fries. Even hotels don’t cater for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne-Marie Bourau, Directeur général at Hotel Sainte Rose
Responded Jul 28, 2024
I am glad you enjoyed your stay with us. Thank you for your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Family Vacation with 2 teens. We had the quadruple room and it was great. It’s a 2 floor room with the kids upstairs on each bed. Kids loved the room.
Clean and well maintained. Staff all around Hotel are happy to help and very welcoming. Hotel is close to everything within walking distance.
We paid for breakfast on our reservation. We were
A bit disappointed about breakfast as it is a cold breakfast. No warm eggs. It’s more like what we call in the US a Continental breakfast. Bread, cold boiled eggs, jelly, a toaster, OJ, water and coffee.
Plenty of restaurants around Hotel if you decide to eat out.
Overall, great experience!
Clean and well maintained. Staff all around Hotel are happy to help and very welcoming. Hotel is close to everything within walking distance.
We paid for breakfast on our reservation. We were
A bit disappointed about breakfast as it is a cold breakfast. No warm eggs. It’s more like what we call in the US a Continental breakfast. Bread, cold boiled eggs, jelly, a toaster, OJ, water and coffee.
Plenty of restaurants around Hotel if you decide to eat out.
Overall, great experience!
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne-Marie Bourau, Directeur général at Hotel Sainte Rose
Responded Dec 6, 2022
We thank you for your visit in our hotel. I am really breakfast did not meet your expectations. As a 3 star hotel, it is true we do not provide hot buffet breakfast, only continental event if you have a large choice of products. However, we have decided to improve the quality of breakfast products. Do not hesitate to come back to see us to test them and give us your opinion! ☺
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were on a scout camp with the scouts, 3 weeks abroad where we had to find a place to sleep almost every night. We asked this hotel if we could stay 1 night for free in a separate room, for example. The owner gave us a separate room instead, we were with 15 girls and he gave us 7 bedrooms where we could stay that night. It was a very nice adventure to meet such lovely people ❤️
They were also super soft beds and super clean bathrooms.
(By the way, we were traveling without a cell phone + completely from another country, it was a surprise that this was allowed!)
They were also super soft beds and super clean bathrooms.
(By the way, we were traveling without a cell phone + completely from another country, it was a surprise that this was allowed!)
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Date of stay: July 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: genoeg kleren meenemen + geniet vn je vakantie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel managed perfectly from the reception, to the restaurant, to the very spacious and clean room. The entrance to the cave is very convenient and is 50 meters away thanks to a dedicated lift. The parking in front of the hotel door, which must be booked, is perfect for those arriving in Lourdes with their own car. Highly recommended!
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Date of stay: May 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Se viaggiate da soli con la propria auto, ricordatevi di prenotare il parcheggio nell’hotel, è...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't think there is air conditioning in the rooms we kept our windows open but we're not disturbed
Buon Giorno, Il ristorante offre un buffet a volontà, tutti i giorni, con una scelta di diversi piatti, antipasti e dessert. Sperando di aver risposto alla tua domanda. Cordiali
Le menu du restaurant change tous les jours avec un choix de buffet de salades et charcuterie, un choix de poisson ou viande avec des légumes et des féculents, et un choix de desserts.
"We didn’t find anywhere that food was great, lots of French fries. Even hotels don’t cater for international guests"Read full review
" We found this hotel to be a perfect location and within easy walking distance to the shrine."Read full review
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PRICE RANGE
₱4,962 - ₱6,216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sainte rose lourdes, sainte rose hotel lourdes
LOCATION
FranceOccitanieHautes-PyreneesLourdes
NUMBER OF ROOMS
133
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Sainte Rose
Which popular attractions are close to Hotel Sainte Rose?
Nearby attractions include Basilique de l’Immaculee Conception (0.2 km), Grotte de Massabielle (0.3 km), and Basilique Notre-Dame du Rosaire (0.2 km).
What are some of the property amenities at Hotel Sainte Rose?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Hotel Sainte Rose?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sainte Rose?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Sainte Rose?
Conveniently located restaurants include Made In Italy, Le Bodegon, and Restaurant Entre 2 "O".
Is Hotel Sainte Rose located near the city center?
Yes, it is 0.7 km away from the centre of Lourdes.
Are any cleaning services offered at Hotel Sainte Rose?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Sainte Rose offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Sainte Rose?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Hotel Sainte Rose?
Many travellers enjoy visiting Basilique Saint-Pie X (0.2 km), Le Cachot (0.6 km), and Moulin Lacadé - Maison Paternelle de Sainte Bernadette (0.7 km).