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Comfort Hotel Cecil Metz Gare

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Traveler (37)
Room & Suite (76)
Dining (8)
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Overview
  • Excellent22%
  • Very good55%
  • Average18%
  • Poor1%
  • Terrible4%
Dec 30, 2017
“Great little hotel - nice location...”
Apr 28, 2018
“Less than 1 star”
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Multilingual Staff
Free Parking
Pool
3 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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1 - 5 of 50 reviews
Reviewed 28 April 2018 via mobile

I am really shocked that on 2018 we still have such a hotel like this in Metz! I will start with the positive points: - location - clean room -some stuff were friendly. Now to the reality : - As per the emails communicated with...More

Thank Mo B
Response from Jérôme C, Directeur général at Comfort Hotel Cecil Metz GareResponded 7 May 2018

Dear Mohamed, Thank you for taking the time to express your opinion about your stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed 31 December 2017

Clean hotel and cozy room. Guest services were very welcoming and friendly. Excellent value in a central location. Clean comfortable bathroom w/ excellent hand/body wash shower spray and pleasant shampoo and body soap. Plenty of spacious parking at the nearby train station. Ate at excellent...More

Thank Michael A
Response from Jérôme C, reception at Comfort Hotel Cecil Metz GareResponded 1 January 2018

Dear Michael A, thank you for taking the time to express us your opinion. If your stay pleased you, we are delighted at it and hope to welcome you again soon in our establishment. Best regards, The Reception.

Reviewed 19 June 2017

Entrance to hotel car parking is very very tight for even an average size car , only has 6 or 7 places . There is street parking outside if required .hotel is on a large street but is very quiet , ideal for walking to...More

Review collected in partnership with Citotel Hotels
Thank Paulgrahamrawley
Management response:Responded 19 July 2017

Dear Paulgrahamrawley, We are thrilled that you enjoyed your stay with us, thank you for taking the time to share your feedback. The entrance to hotel car park is tight but we are very few hotels to offer this service in city center of Metz....More

Reviewed 13 June 2017

We have always found the Cecil to be very welcoming. We like this hotel because it's an easy day's drive from the ferry at Calais, & because there was a lovely restaurant next door. Sadly the restaurant was closed this time, but the concierge gave...More

Thank mijif
Management response:Responded 19 July 2017

Daer mijif, Thank you very much for taking the time to share this glorious feedback about your stay at Comfort Hotel Cecil Metz Gare. We are very happy to read that you are a loyal customer. Your satisfaction and recommandation are a great source of...More

Reviewed 18 April 2017

Clean Hotel. The double room was very small without a door between bath room and bed room. We asked for a second towel for our double room, but never got one. Breakfast was more or less functional, but not various. The staff was nice but...More

Review collected in partnership with Citotel Hotels
Thank 805jd2017
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Breakfast Available
Details
Price range
US$63 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (37)
Room & Suite (76)
Dining (8)
Questions & Answers
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Room Tips
"Ask for the renovated rooms"
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"Upper room was good."
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"We were on the 4th floor. Great."
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"No comment. I had a single room with a small balcony overlooking main street - noisy road during the day but..."
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