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Novotel SPA Rennes Centre Gare

Traveler (219)
Room & Suite (97)
Dining (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Trendy
HOTEL CLASS

Location

Full view
99Great for walkers
Grade: 99 out of 100
94Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
1,076Reviews
302Photos
15Q+A
34Room tips
Traveler rating
  • 423
  • 456
  • 133
  • 39
  • 25
Time of year
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  • English
Popular mentions
Visit no 1: We came for a drink on a Saturday night. The entire bar and restaurant area were strangely completely empty. At first we thought that would be a good thing as we would have the entire area to ourselves. The waiter saw us but totally ignored us and kept on setting
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Response from Novo B, Directeur général at Novotel SPA Rennes Centre Gare
Responded 26 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This hotel is in a great location if you plan on arriving or departing by train. I did not feel particularly safe in this area at night as a solo traveler. The staff are friendly and helpful. The room was a little small but definitely an ok size for a couple of nights.
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Response from Novo B, Directeur général at Novotel SPA Rennes Centre Gare
Responded 26 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, NELSON Hugo
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The hotel is a five minute walk from the main train station. The hotel is another ten minutes from the historic area of Rennes including the better shops. The hotel rooms are adequate. We had a room overlooking the parking lot and were bothered by people smoking and talking
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Response from Novo B, Directeur général at Novotel SPA Rennes Centre Gare
Responded 26 Nov 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Spa Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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The room and the bed were quite confortable. However the washing basin was blocked and the water drainage was extremely slow. They had also forgotten glasses in the bathroom. We needed parking for our automobile and we picked this hotel based on the information on existing
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Review collected in partnership with Accorhotels.com
Response from HUGO N, Directeur général at Novotel SPA Rennes Centre Gare
Responded 29 Aug 2018
Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Spa Rennes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, NELSON Hugo
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I had a very comfortable and spacious room (on the fifth floor) for my two night stay. The staff were very helpful, I arrived early and they minded my bag while my room was been made ready and I went out exploring Rennes. The hotel is in a good location, it is a five minute walk
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Response from HUGO N, Directeur général at Novotel SPA Rennes Centre Gare
Responded 29 Aug 2018
Dear guest, We very much appreciate your comments regarding your stay at the Novotel Spa Rennes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NELSON Hugo
Read more
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Photo provided by managementNovotel SPA Rennes Centre Gare
Guest room
ma chambre
Chambre duplex
Chambre duplex
Chambre duplex
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12345620
Hello, 13€ per night is expensive. Is there alternative parking. Thank you
Dear Guests, There is Charles de Gaulle Parking near the Novotel. Hope to see you soon. General Manager
0 votes
Do you have parking available and at what cost please?
Good morning, Yes we have an available parking wich cost 13 € per night see you Julien Lefebvre
1 vote
Show all answers
do you have a bike store?
Bonjour We do have a storage for bikes ! Do not hesitate to contact us regards Front Desk
0 votes
Bonsoir, j'amerai savoir si la piscine et le spa sont interdits aux enfants (9 et 13 ans). Merci
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123
"Ask for wash clothes for the bathroom and extra hangars."
"The standard rooms are uninspiring ...not sure what the other options are like."
"Go eat at a nearby restaurant called Le Galopin...Excellent French Food!!!!"
"Duplex rooms are good for a family"
"If you prefer to be all on one floor, be sure to ask for it."
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PRICE RANGE
US$105 - US$202 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Novotel Rennes Centre Gare
LOCATION
FranceBrittanyIlle-et-VilaineRennes
NUMBER OF ROOMS
103
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