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Mercure Strasbourg Palais des Congres

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Traveler (285)
Room & Suite (146)
Dining (21)
Overview
  • Excellent23%
  • Very good51%
  • Average20%
  • Poor4%
  • Terrible2%
Travelers talk about
“tram stop”(26 reviews)
“city centre”(26 reviews)
“two double beds”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Mercure Strasbourg Palais des Congres
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Strasbourg Palais des Congres
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (923)
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239 results
Traveler rating
48
117
47
16
11
Traveler type
Time of year
LanguageEnglish
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48
117
47
16
11
Show reviews that mention
All reviewstram stopcity centretwo double bedsdecent hotelcar parkbusiness tripgood sizemin walktram systemone night stayquiet areastayed here for nightsrooms are spacioussuperior roomparliamentfrancemotorway
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1 - 5 of 239 reviews
Reviewed 2 days ago

Stayed on a Saturday, pool had terrible smell and the area around was full of used wet towels on the floors. The receptionist lacked to mention that you need a code to access the pool. Breakfast in a huge conference room with large used/dirty tables....More

Thank ThomasEliasLupus
Response from Celine H, Responsable réception at Mercure Strasbourg Palais des CongresResponded 2 days ago

Dear ThomasEliasLupus, Thank you for taking the time to provide a feedback after your stay in Mercure Strasbourg Palais des Congres. I am sorry to hear your disappointment about your stay here. I apologize if we did not give you the information about the new...More

Hotel's Favorite
Reviewed 3 days ago via mobile

Clean, large rooms and nice pool. Large free car park and tram just across the road very frequent and just 1.8 Euro a trip. Felt so close to centre. Ideal place to stay. We enjoyed the visit and staff very friendly.More

Thank kevin R
Response from Celine H, Responsable réception at Mercure Strasbourg Palais des CongresResponded 2 days ago

Dear kevin R, Thank you for your good feedback after your stay in Mercure Strasbourg Palais des Congres. I am glad you appreciated our location,free parking and our facilities. I would like also to thank you for underlining our welcoming staff and I will be...More

Reviewed 2 weeks ago via mobile

This hotel is a disgrace, it is marketed as a 4* but it is 2* at best. It is old, smelly and has tainted my holiday. I feel as though I will catch something from the carpet if I stand still long enough, some of...More

Thank Stewj007
Response from Celine H, Responsable réception at Mercure Strasbourg Palais des CongresResponded 2 weeks ago

Dear M. Stewj007, I am very sorry that we were not able to meet your expectations. Some of our rooms are planned to be renovated. Even if the sizes of them are very much appreciated, I understand your feeling concerning the update. However the second...More

Reviewed 3 July 2018 via mobile

This hotel is rather outdated. We had thought that the high price was an indication of quality. The price was no indication at all. Happened to be high prices as the parliament was sitting. Air-conditioner hardly works. Beds are uncomfortable, although pillows are nice. Poorly...More

Thank Missmichelle7890
Response from Celine H, Responsable réception at Mercure Strasbourg Palais des CongresResponded 4 July 2018

Dear Missmichelle7890, Thank you for posting a review in Tripadvisor following your recent stay with us. I appreciate your feedback but I am disappointed to read that your stay with us was not up to your expectations. I am sorry you did not enjoy our...More

Reviewed 2 July 2018

Clean room, very comfortable bed and pillows and excellent service and friendly staff at the reception! Good value for money spent. Breakfast room was on the smaller side but with a very good selection of food. Located next to Exhibition center. Only a short walk...More

Review collected in partnership with Accorhotels.com
Thank MonaAndersson
Response from Celine H, Responsable réception at Mercure Strasbourg Palais des CongresResponded 3 July 2018

Dear MonaAndersson Thank you for your review and for staying with us recently. We are delighted that you found us well located in the city of Strasbourg and that you had a good stay in our rooms with comfortable beds. I also thank you very...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$92 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Quiet Hotel in Strasbourg
#9 Business Hotel in Strasbourg
#9 Family Hotel in Strasbourg
#29 Mid-range Hotel in Strasbourg
#13 Classic Hotel in Strasbourg
#56 Quaint Hotel in Strasbourg
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$92 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Quiet Hotel in Strasbourg
#9 Business Hotel in Strasbourg
#9 Family Hotel in Strasbourg
#29 Mid-range Hotel in Strasbourg
#13 Classic Hotel in Strasbourg
#56 Quaint Hotel in Strasbourg
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (285)
Room & Suite (146)
Dining (21)
Pool & Beach (8)
Questions & Answers
Ask a question
Yen D
22 July 2018|
Answer
Response from Celine H | Property representative |
Good morning, Yes, we have a kettle and a mini fridge in all the rooms. Best Regards.
0
Votes
Google Translation
Vicki F
24 February 2017|
Answer
Response from Celine H | Property representative |
Dear Sir, Further to your request, the tram station is in front of the hotel. Kind regars
1
Vote
Google Translation
Vicki F
24 February 2017|
AnswerShow all 2 answers
Response from Celine H | Property representative |
Dear Sir, Further to your request, the best way to reach the city center is by the tramway (8 mn. ) or by walk (20mn). The station is in front of the hotel. Awaiting to welcome you. Kind regards
0
Votes
Google Translation
Room Tips
"If you can get a room on the 7th floor - you get great views."
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"Try to ensure you have an updated room. And eat in/from the restaurant."
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"beds are small"
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"Ask for a view of the city and not the convention centre behind the hotel."
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