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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

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Traveler (58)
Room & Suite (31)
Overview
  • Excellent46%
  • Very good39%
  • Average9%
  • Poor4%
  • Terrible2%
Travelers talk about
“parsons pig”(67 reviews)
“pub next door”(49 reviews)
“grab and go”(40 reviews)
AMENITIES
Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Wheelchair Access
Breakfast included
3 Star accommodation
All hotel details
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Reviews (698)
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693 results
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16
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LanguageEnglish
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317
272
60
28
16
Show reviews that mention
All reviewsparsons pigpub next doorgrab and gobacon rollgatwick airportadjoining pubquiet locationpub restaurantshort drivefree breakfastcooked breakfastcar parknight's sleepgood nights sleepexcellent value for moneycosta coffeecomfortable room
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1 - 5 of 693 reviews
Reviewed 3 days ago

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Review collected in partnership with premierinn.com
Response from Operations M, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) HotelResponded 3 days ago

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Reviewed 3 days ago via mobile

We stayed here after a long airport delay meant we were too jet lagged to drive. Service was great - v friendly and warm. Rooms clean and comfortable with tea and coffee making facilities. Great shower. We needed a meal and there was a really...More

Thank firenze111
Response from Operations M, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) HotelResponded 3 days ago

Dear Guest, Thank you for taking the time to review our hotel. We're pleased to hear you had a comfortable stay with us, and especially that my team provided such good service. We're sorry to hear that you missed the breakfast window - we have...More

Reviewed 5 days ago via mobile

Clean And comfortable hotel with free grab and go breakfast which was very welcomed and tasty. This included porridge, bacon or sausage roll, pastries and a tea or coffee. Ideally placed for early gatwick flights as only 10 mins drive and fab restaurant next door!

Thank LondonTraveller80
Response from Operations M, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) HotelResponded 3 days ago

Dear Guest, Thank you for taking the time to review our hotel, it's a pleasure to hear you enjoyed your stay and the complimentary Grab & Go breakfast. We hope to see you again soon, Many Thanks Roger Jennings

Reviewed 1 week ago via mobile

A Premier Inn with soul. Rooms good, rural location, reception staff excellent, restaurant next door offered a lot more than the usual Brewers Fayre or Beefeater. I'd recommend to anyone wanting to stay in the Crawley area.More

Thank Stourfield
Response from Operations M, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) HotelResponded 1 week ago

Dear Guest, Thank you so much for such a lovely review. We work really hard here to ensure every aspect of your stay is perfect, and we're pleased to hear it was! We look forward to welcoming you back, Many Thanks, "The Premier Inn with...More

Reviewed 1 week ago

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Review collected in partnership with premierinn.com
Response from Operations M, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) HotelResponded 1 week ago

More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Hotel Amenities
Free Parking
Wheelchair Access
Non-Smoking Hotel
Things to do
Restaurant
Details
Price range
US$69 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Crawley
#7 Romantic Hotel in Crawley
#15 Business Hotel in Crawley
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$69 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Crawley
#7 Romantic Hotel in Crawley
#15 Business Hotel in Crawley
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (58)
Room & Suite (31)
Questions & Answers
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Sarah P
1 August 2018|
Answer
Response from Operations M | Property representative |
Hello, Thanks for your query. We have a few different ways in which we can set up a room, but the most we can accomodate in one room is 2 adults, 2 children plus a cot. And our beds are King Size, the sofa bed is a single... More
0
Votes
briankdrogheda
25 July 2018|
AnswerShow all 2 answers
Response from Operations M | Property representative |
Hello, If you don't have a car, we recommend using a taxi service. There are numerous taxi companies outside Gatwick Airport, however they charge a lot more than others, so we recommend you give Metro Cars a ring on... More
1
Vote
Mauvourneen
17 July 2018|
Answer
Response from KVJ166 | Reviewed this property |
0871 527 8410
0
Votes
Room Tips
"None of them have air-conditioning"
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"Probably asking for a room on the first floor might be better than"
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"Telephone the hotel in advance if you have special needs."
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"Top Floor at the back ie room 25"
Read review
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