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The New Inn-Relaxinnz

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Traveler (323)
Room & Suite (90)
Dining (19)
Ratings and reviews
  • Excellent18%
  • Very good38%
  • Average20%
  • Poor12%
  • Terrible12%
Travelers talk about
“lady jane grey”(33 reviews)
“oak suite”(31 reviews)
“wonky floors”(12 reviews)
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What's included
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Free Parking
Pool
Airport Transportation
Room Service
Suites
Fitness center
Kitchenette
Concierge
3 Star Hotel
15th century galleried inn with rooms mainly set around a courtyard on first and second floors. There are no ground floor rooms. Our main bar is a centre of entertainment and we offer live music on Friday until midnight and karaoke on Saturday until 12am. Kindly note that we are in the...
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Location and contact
16 Northgate Street, Gloucester GL1 1SF, England
62.7 km to Bristol Airport
106 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (685)
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667 results
Traveler rating
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125
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138
84
83
Show reviews that mention
All reviewslady jane greyoak suitewonky floorssteeped in historycoaching innamazing buildingfour poster bedwine barcentury innsaturday nightlots of charactertown centrencp car parkbuffet stylereal aleself servicesingle room
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1 - 5 of 667 reviews
Reviewed 3 weeks ago

My booking in Gloucester was changed to here after The New Inn has a fire. This hotel is a minute from the station and less than 10 minutes walk from the centre. The staff are helpful, the room adequate although in need of some tlc,...More

Thank JanS1750
Reviewed 3 June 2018 via mobile

‘Appalling’ - How they dared to charge the rates they do is shocking. If the rooms are anything to go by I dread to think what the kitchen is like! Overall: Unwelcoming staff - no welcome, a please on payment or thank you for any...More

3  Thank Kevin B
Reviewed 2 May 2018

8 of us stayed, 3 couples and 2 singles. Bedrooms clean and tidy, food very good. breakfast served on Saturday, but plenty of choice and good helping. Sunday breakfast buffet style. excellent evening meal options. Sadly no entertainment as new manager had stopped it. Thats...More

1  Thank gmin2001
Reviewed 22 April 2018

The back room stank of cigarette smoke. Take note you should move smokers away from the fire door to the back right hand side. The ashtray was a tin can which looked like it could catch light. The toilets were disgusting. Pay a cleaner to...More

1  Thank Simon H
Reviewed 15 April 2018

If you want your hotel room to be spotless and shining, you should not go here. However, if you value nice staff, friendly service and character this is a place for you! The location is excellent, within easy walking distance from the railway station and...More

Thank Sitta
Response from Matt R, Manager at The New Inn-RelaxinnzResponded 17 April 2018

Hi Sitta Thankyou for taking the time to review The New Inn Gloucester. Really pleased you enjoyed the customer service and the food here at The New Inn. We have recently had a new Wi-Fi system installed and are at present addressing the black spots...More

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About
Amenities
Top amenities
Restaurant
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$67 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$67 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (323)
Room & Suite (90)
Dining (19)
Business Center & Event Rooms (2)
Questions & Answers
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VictoriaUKUSA
13 October 2017|
AnswerShow all 5 answers
Response from Tony D | Reviewed this property |
2 pm but you can leave any luggage earlier
0
Votes
David N
12 November 2016|
Answer
Response from Matt R | Property representative |
hello there, breakfast is served 7-10am monday-friday and then 8-10am saturday-sunday
0
Votes
Room Tips
"Be careful as no lifts to any of the floors, so not really suitable for those with mobility problems."
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"Go for a room overlooking the courtyard."
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"Not above the kitchen !"
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"Pick a Room Away from the Ghosts !!"
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