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Best Western Inverness Palace Hotel & Spa

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Traveler (378)
Room & Suite (257)
Dining (54)
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Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible2%
Travelers talk about
“the river”(367 reviews)
“starbucks coffee”(19 reviews)
“valet service”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,603)
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1,501 results
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All reviewsthe riverstarbucks coffeevalet servicesteam roomswimming poolleisure centrecar parklovely hotelleisure cluba river view roomrestaurant staffan upgradehuge bedbooked this hotelgreat roombuffet breakfastweekend break
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1 - 5 of 1,501 reviews
Reviewed yesterday

This hotel was part of a holiday package and proved to be the perfect choice. Only a few hundred yards from the town centre, right on the river front with good views of the castle. All rooms were decorated in taste, comfortable and very spacious....More

Thank Superguard
Reviewed 2 days ago

I'd have to say for the price this hotel is great. We arrive in early afternoon and our rooms were ready for us which was nice. We had an easy check in with no issues. Inverness is a fairly small city and most things are...More

Thank Nailvixen
Reviewed 3 days ago

This hotel is right on the River Ness. On the other side of the river is Inverness Castle. This is now a city government building. Great restaurants and shopping. A wonderful walking path along the river.

Thank galelhoff
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 days ago

Thank you so much for your fantastic review, galelhoff! I'm glad that you enjoyed your stay and were pleased with our location. I hope that we can welcome you back again soon. Kindest regards, Aimee

Reviewed 4 days ago

My wife and I stayed at this hotel for 3 nights in May 2018 and we were disappointed. From the outside the hotel looks impressive and the foyer is quite capacious. The bedroom was adequate but the dining room was so crowded it reminded us...More

Thank Ian S
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Thank you so much for taking the time to write your review, Ian. I'm sorry to hear that you were left feeling disappointed with your stay, especially in regards to the service that you experienced. We pride ourselves on providing a high level of customer...More

Reviewed 4 days ago

Excellent location right over the bridge down from Train station and on the River Ness. We were taken to the new building first floor towards the back and it was very clean with a tea/coffee pot, iron and everything you might need. A small room...More

Thank ddavis1212
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Thank you so much for your lovely review, Ddavis1212! I'm delighted that you enjoyed your stay. It's so great to hear such high compliments of the hotel, Marlene and James will be delighted to hear their special mentions. I do hope that we can look...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$162 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (378)
Room & Suite (257)
Dining (54)
Pool & Beach (23)
Amenities (11)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Susie G
29 January 2018|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Kiwi110610
12 December 2017|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0
Votes
Room Tips
"Ask for riverside room"
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"Ask for the front river facing side... may be more in price but worth it."
Read review
"I like the other newer side as it was quiet but I have not stayed in main building."
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"The river facing rooms do have a lovely view, but it comes at a noisy cost."
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