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Mackays Hotel

470 reviews
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Traveler (55)
Room & Suite (16)
Dining (13)
Overview
  • Excellent56%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (470)Write a Review
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247
143
42
13
6
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LanguageEnglish
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247
143
42
13
6
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All reviewswould highly recommend this hotelshortest streetfish and chipscocktail baroverlooking the rivercullen skinkbistro restaurantbook a tableexcellent mealfantastic hotelwarm welcomesalmonon street parkinglocal producevery comfortable roomwee dramnothing is too much trouble
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1 - 5 of 451 reviews
Reviewed 2 weeks ago

On a wet and cold Monday night in January it was heartwarming to enjoy such good service, such friendly staff and such excellent food when I stayed for one night at this hotel. My room was very well appointed and warm, and the shower was...More

Thank ThunderRoad123
Response from MackaysHotelWick, Owner at Mackays HotelResponded 2 weeks ago

Dear ThunderRoad123 Thank you very much, the team will be very pleased they brightened a dull day :-). Your encouragement is much appreciated by us all! Look forward to seeing you again if you're up this way. Ellie

Reviewed 3 weeks ago

Took guests there and the meal was great, and their Scottish experience will be remembered by our guests! Murray is a very knowledgeable whisky afficianado and enthralled our Americans with the partnering of whisky and foods.

Thank robbiemactours
Response from MackaysHotelWick, Owner at Mackays HotelResponded 2 weeks ago

Dear robbiemac2018 Thank you so much, we are pleased to have added to the great experience you give the visitors to Caithness! Look forward to seeing you and your guests in 2018. Ellie

Reviewed December 16, 2017 via mobile

Due to fracture of my wrist spent a night here. The staff were amazing the hotel was superb,food and accommodation first class.As I was a little debilitated due to an accident I was looked after as if I was a hospital patient.

2  Thank Alan S
Response from MackaysHotelWick, Owner at Mackays HotelResponded December 17, 2017

Dear Alan S So glad you enjoyed your time with us in spite of the circumstances. Hope to see you once you have recovered! Kind regards Ellie

Reviewed December 16, 2017

Myself and my partner booked an evening meal here at very short notice, they managed to fit us in no problem, the service was excellent as was the food, great value and a nice atmosphere, I highly recommend it.

1  Thank Thorr978
Response from MackaysHotelWick, Owner at Mackays HotelResponded December 17, 2017

Dear Thorr978 Thank you for taking the time to leave a review, lovely to read you appreciated our food and service. Hope to see you again Kind regards Ellie

Reviewed December 3, 2017

From the second I walked in Just a brilliant experience. The room is spotless, bed and bed linen super comfy. I have a river view which is nice to just sit in the chair by the sash window and relax. Fish and chips in the...More

Thank Katielee A
Response from MackaysHotelWick, Owner at Mackays HotelResponded December 13, 2017

Dear Katielee A Wow, thank you for your glowing review! The team will be as pleased as I am that Mackays worked its magic! Hope to see you agai! Kind regards Ellie

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Laundry Service
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$131 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$131 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (55)
Room & Suite (16)
Dining (13)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
LauraFiddes
September 26, 2016|
AnswerShow all 5 answers
Response from Tipsy9-11 | Reviewed this property |
Yes, great coffee.
1
Vote
Eddie S
February 15, 2016|
AnswerShow all 3 answers
Response from captainkarl2016 | Reviewed this property |
Definitely not as I tried and I had been staying for 3 weeks.
0
Votes
RMitraB
February 28, 2015|
Answer
Response from MackaysHotel | Property representative |
Hello Yes we do as well as MasterCard and Amex.
0
Votes
Room Tips
"Didnt book a room, but their food is great!"
Read review
"River view is lovely"
Read review
"Go for River view"
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"Rooms with river view best"
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