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Mackays Hotel

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Traveler (58)
Room & Suite (25)
Dining (14)
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Overview
  • Excellent56%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible1%
Travelers talk about
“shortest street”(18 reviews)
“fish and chips”(18 reviews)
“cocktail bar”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (489)
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469 results
Traveler rating
257
147
45
14
6
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LanguageEnglish
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257
147
45
14
6
Show reviews that mention
All reviewsshortest streetfish and chipscocktail barcullen skinkoverlooking the riverbistro restaurantexcellent meallovely hotelwarm welcomesalmonbusiness tripvery comfortable roomstreet parkingwee dramone night staynothing is too much troublefirst class
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1 - 5 of 469 reviews
Reviewed 2 days ago via mobile

Really nice room, the communal areas are fine but the lift is terrifying! Use the stairs! The food was really good. Highlight though was the really friendly staff - best out of all the hotels we stayed in on the NC500.More

Thank Dave A
Response from MackaysHotelWick, Owner at Mackays HotelResponded today

Dear Dave A Many thanks for taking the time to review our hotel, lovely compliments and makes everyone's day! Our little lift isn't that bad :-( - it is very compact though! Hoe you enjoyed the amazing views around the NC500 and if you come...More

Reviewed 4 days ago

Positives - friendly attentive staff.Dog friendly apartment. Note left to our dog from hotel dog was a nice thoughtful touch. Clean. The main hotel looked lovely although I was only in reception to pick up and drop off keys. Negatives- decor poor. Carpet marked. Kitchen...More

1  Thank KatieB1270
Response from MackaysHotelWick, Owner at Mackays HotelResponded 3 days ago

Dear CatherineNWB Thank you for giving us your feedback, I am sorry your experience was not the best in one of our apartments. I will look into this for you. Great to read you felt well looked after! I hope you enjoyed your trip round...More

Reviewed 6 days ago

Lovely place in the town of Wick, up in the North of Scotland. The rooms are spacious and comfortable, the bar austere (and with only one real ale on draft), the staff very friendly, and the restaurant, N°1 Bistro, is really outstanding. It was one...More

Thank RickKessel_Lo
Response from MackaysHotelWick, Owner at Mackays HotelResponded 4 days ago

Dear RickKessel_Lo Thank you for taking the time to leave a review, Delighted to read your enjoyed the food, room and being looked after! Hope you also enjoyed your visit to our wonderful area! Warm regards Ellie

Reviewed 6 days ago via mobile

Big disappointment with this meal. Driving back from John O Groats wife n I thought Mackays would be good. We ordered soup..quite good..served hot but accompanying bread was dry and lacked "home cooked" taste. But then we waited...and waited...and waited for my wife's scallops. Finally...More

2  Thank Robert P
Response from MackaysHotelWick, Owner at Mackays HotelResponded 6 days ago

Dear Robert P Please accept my apologies that we did not deliver for you. Would you mind sending me a note of the date you ate with us to ellie@mackayshotel. co.uk please so I can look into what happened. I hope you will come again...More

Reviewed 3 weeks ago via mobile

Stayed last night and really enjoyed the friendliness of the family welcome. Ate in the bistro. Very professional in terms of running the business, but probably too many staff at dinner. Best for staff to be busy doing other stuff rather than gazing at customers...More

Thank elizwindsor
Response from MackaysHotelWick, Owner at Mackays HotelResponded 6 days ago

Dear elizwindsor Thank you for your feedback. I have fed your comments back re service, please accept our apologiee. Great to read you still loved what we are about, do come back soon! warm regards Ellie

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Laundry Service
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$173 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$173 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveler (58)
Room & Suite (25)
Dining (14)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
LauraFiddes
26 September 2016|
AnswerShow all 5 answers
Response from Tipsy9-11 | Reviewed this property |
Yes, great coffee.
1
Vote
Eddie S
15 February 2016|
AnswerShow all 4 answers
Response from MackaysHotelWick | Property representative |
We look after pets in our apartments!
0
Votes
RMitraB
28 February 2015|
Answer
Response from MackaysHotel | Property representative |
Hello Yes we do as well as MasterCard and Amex.
0
Votes
Room Tips
"We took the room allocated and it was excellent. Site won’t let me comment on service, sleep quality and..."
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"Room 14 is good!"
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"Didnt book a room, but their food is great!"
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"River view is lovely"
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