We met wonderful staff who where very helpful. The room was spotless and location excellent. So was very disappointed to find the breakfast was poor. Mouldy bread on the toasting section. Dirty plates waiting for use at the hot section. The bacon and potato scones hard as brick and all the breakfast items were cold. However the coffee was delicious!!
We had 2 nights here and thoroughly enjoyed our stay. Room was comfortable and clean and we were well looked after. Amenities pack was provided for tea and coffee and biscuits so we were looked after whilst adhering to covid processes. On the second day housekeeping left a bundle of fresh towels and tea and coffee making so we didn't go short of tea, a must have for me during any stay. Comfortable bed and windows that are easy to open, essential on warm nights. A lovely quiet hotel and we slept really well with no disturbances until the soft sound of the birds waking up in the morning..bliss. Plenty of hot water for showering. Good Wifi, well positioned TV. We didn't have time to try the restaurant this time as we were eating whilst out and about, but if love to cone back again and try dinner here. The feel of the hotel is of a welcoming country house but all modern comforts you'd expect. Friendly welcoming people on reception. Plenty of car parking. Felt very safe and comfortable. …
Lovely hotel. Very helpful staff. Room lovely. Disabled facilities in room great. Was with my mum who uses wheelchair. Some difficulty in accessing room because of stairs. Had to use fire door. Go out of hotel to external path. Would advise any wheelchair user to check with hotel to ensure needs met.
evening meal food lovely and value for money . lots of banging doors at night , there was a wedding this evening so people coming back to there rooms until around 1am. you could hear people using the toilet and sinks from the rooms next door so didnt have a great night sleep. dirty razor top left in shower soap tray. dirty glasses and bits of mould in water container at breakfast. the breakfast looked nice but was totally put of with the water.
The Invercarse hotel staff are absolutely amazing! Nothing too much trouble...so friendly, caring, approachable and so attentive! The hotel cleanliness is excellent, as always. We stayed in a King accessible suite this time and it was perfect with its own patio doors. It was great being able to open the window that was part of the patio door but still keep the patio doors locked whilst sleeping. The bed was super comfy, quality of linen and furnishings of a high standard and the amenities in the room were great. The wet room was huge with lovely toiletries. The tea/coffee tray was well stocked and housekeeping were more than happy to accommodate if we needed more. Fresh towels were supplied daily (although we re-used ours more than once... as we would at home....trying to do do our little to help the environment). There is always a friendly, warm welcome at reception and a wee chat if they're not too busy. The bar is very comfortable with a well stocked selection of drinks. The cake was delicious for our afternoon cuppa! The restaurant has spectacular views of the beautifully tended hotel gardens and the River Tay beyond....We've taken so many photos of this view and they never live upto how beautiful it actually is in person. The food served in the restaurant is exceptional, so flavoursome. Great variety too. Worth a visit even if you're not a resident...but remember to book so as to not be disappointed incase they're fully booked! Also, what a view for enjoying a delicious breakfast. Great choice of fresh fruits, cereals, yoghurts and fruit juices. Cooked breakfast has a great range and then lovely, fresh cooked sweet pastries to finish off with a cuppa. The restaurant/bar staff are very attentive and always on hand with a friendly manner. The hotel itself is in a really nice, quiet location with plenty of free parking. Approx 5 mins drive from town centre but noticed there's a local bus service just beside hotel entrance. A huge heartfelt "thank you" to Sean, Paul and the wonderful staff for looking after us so well xxx…
Suzy displaying her skill at pouring a Guinness in a one go was a sight to see... Food very good, clean rooms and friendly staff. Great view from the restaurant stretching out over the river. Will stay here again.
We have stayed here a few times over the years. We were here for 2 nights this week for a family funeral. The room was a good size and clean with a good shower. (We had upgraded) Breakfast had a lovely selection although the sausage wasn’t of great quality. The food made for the wake was lovely. Fresh sandwiches, cakes etc. The staff were all very friendly. On arrival there was a man being trained who was smiling and friendly but the lady training him was not! Not the most modern hotel we have stayed in but perfectly clean and welcoming. Thank you
Had booked a standard room for 3 adults for a graduation visit to Dundee. We were pleasantly surprised when we walked in to find our son had his own separate room off ours, complete with TV and coffee/tea making facilities. We just had to share the bathroom. Was great value, private & spacious. We were in room 209.
The staff were pleasant and helpful but are let down by company needing to attend to a few matters in a competitive market. We booked 3 rooms for our stay at the Invercarse hotel in Dundee. 1. King Accessible Room 2. King Room and 3. Quadruple Room. The King Accessible room was anything but accessible. It is located at the very back of the hotel (which is built on a hill) and this requires a very long walk from the reception area and the negotiation of several sets of steps ranging from 3/4 - 5/6 steps. Our party included a 93 and 90 year old who both use walking sticks and zimmer frame. We were told this room was the disabled / elderly room due to the patio door exiting to the outside driveway. However it is simply not acceptable to have to endure a trip outside to move between the bedroom and the dining areas particularly if it is dark and raining. It would be far better to say to potential guests that you cannot accomodate elderly /disabled guests than to have them cope with having to go outside to access the rest of the hotel. Many elderly guests were staying that night and found their bedrooms too far away from reception/dining area. In addition the patio door lock was loose and this had either not been checked or ignored, we had to fix the lock ourselves using a penknife screwdriver. Quadruple Room This was used by 3 young adults in 20s. The sheets on 2 of the beds were covered in a thick (and I mean thick) layer of dust. In addition to visible dust that had to be brushed away, the sheets were musty. This we assumed was due to the room being serviced many weeks/months prior to its next use- but again unacceptable. The other rooms were clean however. King Room The mattress was terrible with a dip. Mattress really needs to be renewed. I felt as if I was rolling to one side and constantly had to shift position. The hotel generally had a very basic feel to the rooms which is fine but frankly Premier Inn do that alot better - and so that is where I would go in future. I was disppointed with our group's stay at the Invercarse whichh is a shame as I stayed here about 5 years ago and it was much better.…
I was lucky enough to be invited to a private function and the room we were in was a perfect size for 40 people with a spectacular view of the Tay. Buffet was delicious and staff very attentive. The following day, because of the experience the night before, I treated my friend to lunch at the hotel and that did not disappoint either. Food amazing and again, staff attentive and not overpowering. Definitely be back.