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Crowne Plaza Belfast, an IHG Hotel

117 Milltown Road Shaws Bridge, Belfast BT8 7XP Northern Ireland
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Traveler (520)
360
Panoramas (1)
Room & Suite (191)
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About

#9 of 48 hotels in Belfast
Location
Cleanliness
Service
Value
Travelers' Choice

A refined modern hotel in a parkland setting near central Belfast. With stylish dining, complimentary car parking, and an indoor pool. Crowne Plaza Belfast is nestled in the heart of the Lagan Valley Regional Park with a wealth of walks, parks and cycle paths, with the hotel's children's play room making it ideal for family breaks.

Business travellers and leisure guests like the location, just 15 minutes drive from city centre, convenient to Titanic Belfast and city centre shopping also convenient to the main road network. Both city airports are a half hour drive and Dublin is 2 hours by car. Offering 21 meeting rooms from the Boardroom up to the 900 seated Ballroom, Crowne Plaza Belfast is the region's premier conference hotel.

Modern and contemporary rooms at Crowne Plaza Belfast feature air conditioning, a flat-screen TV and free Wi-Fi.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Indoor play area for children
Highchairs available
Parking garage
Wifi
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
3,849Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
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S Man U wrote a review Yesterday
1 contribution
Great hotel. The room was clean and comfortable with good amenities. Had a meal in the River Bar. Food and service was lovely. We were well looked after by Zach. Looking forward to staying here again.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Graham.IRL wrote a review Mar 2024
Dublin, Ireland11 contributions6 helpful votes
Hotel's Favorite
I love this hotel. Staff are so kind and genuine, they all love their jobs. From the second I entered the hotel, I got a good feel again, amazing front desk team, a special mention to Melissa, Madalina and Naomi. Genuine and professional staff, have so much time for guests and they can not do enough for you. I was given a beautiful room and it is a pity because I usually only spend one night there, it is not enough. Thank you Crowne Plaza Belfast. I will be back again soon.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza, Owner at Crowne Plaza Belfast, an IHG Hotel
Responded 5 weeks ago
Good morning graham_dub12, Thank you for taking the time to provide such a lovely review on your recent stay. I am thrilled to hear how much you enjoyed the hotel and breakfast. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience. We look forward to welcoming you again. Warm Regards, Madalina Constantin Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Drew wrote a review Yesterday
Preston, United Kingdom3 contributions
I've been staying at Crowne Plaza Belfast every week for over a year and it's been nothing short of exceptional. I wouldn't stay anywhere else in Belfast. The entire team at Crowne Plaza consistently goes above and beyond to ensure guests feel welcomed, accommodated, and valued. There's a reason why there's a trophy cabinet full of staff awards! The rooms are spacious and always clean. The small touches like a fridge, large TV (with YouTube and accessible HDMI's!!), plug sockets in the right places make it real home away from home. The whole team are amazing, but I want to give a special shoutout to Madalina and Ryan who always go above and beyond!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Haresh P wrote a review Yesterday
Leicestershire, United Kingdom5 contributions5 helpful votes
I had a very good stay at the Crown Plaza in Belfast. The difference was made in particular by Ash in the restaurant. He made me feel special. He even kept a special sauce for me when he was on duty to pass it onto me with another colleague. Ash went above and beyond his requirements. Top man!
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Evonne B wrote a review Apr 15
1 contribution
Lovely friendly staff, good fun in the bar even a bit of photo bombing by a member of staff 😂 and such a welcome. The room was spotless and bed so comfy. Maria at the front desk was such a lovely girl and so helpful on our arrival. Will definitely go back for next hospital appointment we have. Thank you again
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza, Guest Services / Front Office at Crowne Plaza Belfast, an IHG Hotel
Responded 3 days ago
Good afternoon evonneb2024, Thank you for taking the time to provide such a lovely review on your recent stay. I am thrilled to hear how much you enjoyed the hotel and that you have found the staff lovely. I am so delighted to see that Maria was able to assist with your plans during your stay. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience. We look forward to welcoming you again. Warm Regards, Madalina Constantin Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa C wrote a review Apr 15
1 contribution
We had a wonderful short stay at The Crowne Plaza. Every member of staff that I met were very friendly and helpful. Fionnuala at the front desk was very helpful and pleasant at check in and with any questions I had. The bar man was also very chatty and a cheerful environment. The room was exceptionally clean as were all of the facilities. I have to say all of the staff were so welcoming the bar, leisure area and at breakfast also. At check out Madealina made sure I was happy with my stay. A lovely hotel with lovely staff who obviously work very hard and deserve recognition. I will definitely revisit if I’m staying in the area again.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza, Guest Services / Front Office at Crowne Plaza Belfast, an IHG Hotel
Responded 3 days ago
Good afternoon lisacM7474BH, Thank you for taking the time to provide such a lovely review on your recent stay. I am thrilled to hear how much you enjoyed the hotel, leisure centre and breakfast. I am so delighted to see that Fionnuala was able to assist with your plans during your stay. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience. We look forward to welcoming you again. Warm Regards, Madalina Constantin Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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greygoose26 wrote a review Apr 14
Belfast, United Kingdom5 contributions12 helpful votes
We had a wonderful stay in Crowne Plaza. Many thanks to the staff who made our stay so enjoyable. A very special mention to the bar staff who really went the extra mile to celebrate our daughter’s birthday. Those extras were much appreciated and made an already wonderful stay even more special. James - thank you for the lovely Mocktail and Ice cream. I hope you received your note and tip from the birthday girl. Well done Crowne Plaza. Keep up the good work!
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Plenty of parking, very attentive staff and excellent facilities for families.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Welsh, Owner at Crowne Plaza Belfast, an IHG Hotel
Responded 5 days ago
Dear Greygoose26, Thank you for your fantastic review, and i am delighted to see that your daughter enjoyed her birthday. It was wonderful to be able to host you for this special occasion, and your kind words will be shared with James and the rest of our team. We hope to welcome you back very soon. Kind Regards, Heather Welsh Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eoghan O wrote a review Apr 7
1 contribution
We recently stayed at the hote and had a fantastic experience. The welcome Naomi gave us at reception when we first arrived we knew we were in for a great stay, she was so informative and kind. During the stay my partner enjoyed a massage at the spa while I made use of the gym facilities. The gym and the massage were 10/10. Thanks to all the staff
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Date of stay: March 2024
Value
Rooms
Location
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Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza, Guest Services / Front Office at Crowne Plaza Belfast, an IHG Hotel
Responded 1 week ago
Good afternoon eoghano407, Thank you for taking the time to provide such a lovely review on your recent stay. I am thrilled to hear how much you enjoyed the hotel and spa facilities. I am so delighted to see that Naomi was able to assist with your plans during your stay. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience. We look forward to welcoming you again. Warm Regards, Madalina Constantin Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PAUL C wrote a review Apr 7
Greenock, United Kingdom1 contribution
Absolutely fantastic stay at Crowne Plaza Belfast! From the moment we arrived, the staff provided exceptional service with a warm welcome. The hotel facilities were top-notch, and my room was comfortable and well cleaned. The meals were delicious, and the overall ambiance was inviting. I couldn't find a single fault during my stay. Highly recommend this hotel for anyone visiting Belfast. A big thank you to all of the Crowne Plaza team in Belfast for making our stay memorable!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza, Guest Services / Front Office at Crowne Plaza Belfast, an IHG Hotel
Responded 1 week ago
Good morning ptc1997, Thank you for taking the time to provide such a lovely review on your recent stay. I am thrilled to hear how much you enjoyed the hotel facilities and that you have found the staff service excellent. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience. We look forward to welcoming you again. Warm Regards, Madalina Constantin Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ruth G wrote a review Apr 5
1 contribution
The initial welcome was superb - friendly and helpful. The room was exactly as we had booked, we booked two twin rooms and we were put in adjacent rooms which was greatly appreciated - may seem obvious but it isn't always done that way, sometimes you can be on entirely different floors! Rooms were of a high standard and nicely maintained throughout our stay. Beds were comfy, the dressing table was sited near the electrical sockets so you could use the hairdryer near a mirror (basic but not always the case), plenty of electrical sockets to charge equipment. The room was initially too hot but when I rang reception to ask how to get the room cooler it was sorted immediately and the room temperature was then perfect for the rest of the stay. Good wi-fi. The on-site restaurants were great with nice, attentive staff. Good choice for vegetarians. At breakfast, the chef was readily available to ask whether the food had been cooked in vegetable oil and he offered to cook me some vegetarian meat alternatives - he was very kind and I wish I knew or noted his name to mention here but, Crowne Plaza, it was the chef on breakfast duty on 3rd, 4th & 5th April! It was a short stay and there was lots we wanted to do in Belfast so we didn't get chance to use the gym and swimming pool which was a shame but not the 'fault' of the hotel. Good facility to call a reasonably priced taxi firm from the hotel reception. I honestly can't fault the hotel and would highly recommend.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza, Guest Services / Front Office at Crowne Plaza Belfast, an IHG Hotel
Responded 1 week ago
Good morning ruthgB594A8AP, Thank you for taking the time to provide such a lovely review on your recent stay. I am thrilled to hear how much you enjoyed the hotel facilities and that you have found the staff friendly and helpful. I will make sure to pass your lovely comments onto the teams as they always aim to provide our guests with an unforgettable experience. We look forward to welcoming you again. Warm Regards, Madalina Constantin Assistant Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱7,323 - ₱12,873 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada plaza, belfast hotel belfast, ramada belfast, belfast ramada
FORMERLY KNOWN AS
Plaza Hotel Belfast
LOCATION
United KingdomNorthern IrelandBelfast
NUMBER OF ROOMS
153
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROWNE PLAZA BELFAST, AN IHG HOTEL - UPDATED 2024 Reviews & Price Comparison (Northern Ireland) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Belfast, an IHG Hotel
Which popular attractions are close to Crowne Plaza Belfast, an IHG Hotel?
Nearby attractions include Titanic Belfast (6.8 km), Timescape - Live Escape Games (5.4 km), and Black Axe Throwing Co (6.6 km).
What are some of the property amenities at Crowne Plaza Belfast, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Belfast, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Belfast, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Belfast, an IHG Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Crowne Plaza Belfast, an IHG Hotel?
Conveniently located restaurants include Huxo Cafe, Nu Delhi, and Panjab carryduff.
Are there opportunities to exercise at Crowne Plaza Belfast, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Belfast, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Belfast, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Belfast, an IHG Hotel?
Many travellers enjoy visiting Crumlin Road Gaol (6.5 km), Bobby Sands Mural (5.2 km), and Shankill Road (5.9 km).
Is Crowne Plaza Belfast, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.