Wellington Park Hotel
21 Malone Road, Belfast BT9 6RU Northern Ireland
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About
#36 of 55 hotels in Belfast
Location
Cleanliness
Service
Value
A well established, independently owned and managed Hotel in a great location, close to Queens University, The Ulster Museum, Botanic Gardens and only minutes from the many tourist attractions now available in Belfast. With 75 comfortable bedrooms and conference facilities for up to 300, it's no wonder this hotel is popular with locals and visitors alike. Private coach and car parking.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Banquet room
Meeting rooms
24-hour front desk
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Room features
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, German, Polish
Location
81Good for walkers
Grade: 81 out of 100
44Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
Contact
21 Malone Road, Belfast BT9 6RU Northern Ireland
Getting there
BotanicAnkara Metro11 min
993Reviews11Q+A100Room tips
Reviews
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Having read some reviews I was a little concerned. Those concerns proved to be unfounded and we had a great stay. The hotel staff could not have been more helpful or nicer. We stayed as party of a coach tour on a Dinner, bed and breakfast basis. The food was generally good and varied. Our 2nd floor room was a good size and near the lift. While some carpets are beginning to show their age the decor was pleasent and everywhere was clean and tidy. Very good location a mile from Central Belfast and very close to the excellent Ulster museum and botanical gardens. The owners of this family run hotel admitted that the government occasionally take over the hotel completely to house people. They star is the staff and owners who worked tirelessly to make our stay smooth and enjoyable.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This hotel was extremely filthy. Room smelled as soon as you open the door. Figured out window opened to the trash dump under the window. The cause of the smell. One bed was dirty and needed changed also had tears in the sheets. Bathroom was filthy hair on counter sink and floor. Shower head was moldy and no place to put toiletries. Very hot upon entering. Asked for fan which they didn't provide. I think it was a heater was broken and leaning against the wall. Room was very dark even with lights on. Toilet ran constantly. Even had someone look at it and still ran loudly all night. Fire alarm went off about midnight due to a drunk person pulling it. Party down in the parking lot. Loud for hours which kept us up. Just disgusting. Would never stay there again or recommend to anyone. Will be asking for our money back as that was not even a 1 star hotel let along a 4 as it should have been. I was afraid to touch anything let alone stay there for one night. Everyone had issues. Additionally this is a very old hotel. Carpets old in rooms and lobby. Pulling up in many places and stains. Skip it and stay somewhere else.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My family and I stayed here in June, the location was great but the facilities were poor, on arrival in the car park the plantings were in dire need of attention, the flooring at the entrance was threadbare, they do not provide meals, not even breakfast, so we will not be returning,
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Inexpensive, near city centre, but run down and breakfast not provided!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I visited Belfast last week for an Iron Maiden concert, and found that the the hotels I usually stay at in Belfast were all full, so I booked the Wellington Park, even though it wasn't as "Central" as I'd have liked. Well that was a blessing in disguise, as it introduced me to the absolutely beautiful Queens Quarter, with the Botanical Gardens and Queens University literally a one minute walk from the hotel. I wouldn't be the biggest fan of Central Belfast, so this was a real breath of fresh air. The hotel itself is nice and welcoming, staff very friendly, the man at the reception desk was a real character and made me feel so welcome in Belfast, and who can argue with a pint bottle of Magners for £4.80 in a hotel bar! All in all somewhere I'll stay again, because I want to have a proper look around the Queens Quarter. Highly recommended!…
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Staying at the Wellington Park is a bizarre experience, it is literally a journey back to the 1980s as it's clear that no investment has been made in this hotel for decades. Room size was good, and it was generally clean. Unfortunately had some quite noisy neighbours who were banging their doors until the early hours (think it was a group of young people). Well located for the university district. Overall rating is somewhere between average and mediocre, I'll be generous and give it average.
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wasn't sure what this hotel would be like after seen some of the reviews but was slightly surprised. It's a basic hotel and definitely could do with upgrading. Our room had a double bed and a small sofa with couple of chairs and was spacious enough which surprised me,the bathroom was small with a small bath but room was clean and bed wasn't to uncomfortable. Kettle and iron in room. The staff were pleasant and had no issue with them. Their is no food in this hotel apart from breakfast and the breakfast isn't great if I am honest,had a choice of 2 cereals and a small fry,the breakfast was included in our deal but if it's not then you hav to pay £12 and its not worth that to be honest. Their is a cafe called Maggie mays just a couple of minutes down the road and that does all day breakfast with pancakes,omelette and hot food that's a much better option,their is also a restaurant called villa italia just down the road which does nice dinners but that needs to be booked before you go. The location isn't bad just up the road from queen's University and the botanic Gardens,its about 20mins walk into the centre which isn't to bad. I would stay here again if on a budget …
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The Lovley The Staff - I came in contact with several of them over the 2 nights I was staying and every single one of them were spot. The Good The bedroom very clean on the whole, although there were clear snot marks on the net curtain. Sheets, surfaces and floors very clean. The bad The bed was rather uncomfortable as were the pillows were far too soft, put this down to personal choice. Tea and coffee station - Only one coffee sachet (i could have asked for more I suppose but I didnt brew up until shortly before check out. Telephone in room - both sockets broken (a little attention to detail when checkout cleaning) The very bad - The bathroom is up there with the worst i've used in a hotel where do I start. The sink just trickles water at an extremely slow drip which makes it very difficult when shaving and brushing teeth. There is no hot water, its luke warm at being kind. The bath was absolutley fithy, on the face it looked clean until I ran the bath and it was full of hairs. I only paid £110 for two nights so wasnt expecting the world but basic clenliness, the lack of hot water and two poor nights sleep were the reason for the two star. That being said the guy who was on reception when we checked in and out was lovely.…
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I wouldn’t recommend staying at this hotel if you want to eat there . There was absolutely no option to eat in the hotel for breakfast, lunch or dinner couldn’t even get a lite snack. Parking is tricky as a large part of the car park is now a beer garden and it’s noisy too. Most of the staff were extremely friendly and helpful though. Room was clean but very basic and dated hotel needs a lot of work done to it.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Booked with Wellington Park , a no prepayment and free cancellation option. I cancelled 5 days before the expected date of check in, policy states must cancel by 24 hours before check in to avoid charges. Having given plenty of notice I was shocked to find they still helped themselves to the fee from my bank account 5 days later , which was unauthorised. The receptionist was abrupt and rude when I called to enquire about this and advised me I was a no show at first. Having actually checked their system properly upon my request then she admitted in fact I should not have been charged and they had made the error. I wished to make a complaint to which I was given the general manager details (another waste of time as he told me it was anyone’s fault but Wellington park and made me go and get emails etc confirming the cancellation to forward to him in the hope he could prove they where not in the wrong) After having emailed the evidence through I got a generic email back saying we will look into why you have been charged . I’m glad I cancelled the booking now (although I might not have bothered since they’ll charge you anyway due to mismanagement of bookings) as I’d hate to think what the service would have been like had we have stayed if how they handle their errors is anything to go by.…
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jacky Mead, Agency / Consultant at Wellington Park Hotel
Responded 3 Aug 2021
Thank you for taking time to fill a review of the Hotel.I am so sorry that you had problems with cancelling a booking.I was so disappointed to read your comments as normally people remark on the friendliness of the staff. We will review everything to do with your booking with the Hotel so we can ensure it doesn't happen again. Once again Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in the Wellington Park Hotel for a hen/Stag on the August bank holiday. The staff were unbelievable. They helped sort rooms for the large group, were so patience and understating. The lady behind the desk helped us order taxis when every company was booked and overall made sure we had a good time in Belfast. Robert the Manager helped us get into next door even when it was fully booked, and had no issue for any requests that anyone had. Overall they added to the hen/stag experience and it’s a great place for a hen/stag of a large group to stay. Also a great late night bar with wonderful and pleasant staff.
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Date of stay: July 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ALSO KNOWN AS
best western belfast, belfast best western
LOCATION
United KingdomNorthern IrelandBelfast
NUMBER OF ROOMS
75
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Frequently Asked Questions about Wellington Park Hotel
Which popular attractions are close to Wellington Park Hotel?
Nearby attractions include Ulster Museum (0.2 km), Queen's University (0.4 km), and The Tropical Ravine House (0.3 km).
What are some of the property amenities at Wellington Park Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a business centre.
What food & drink options are available at Wellington Park Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Wellington Park Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Wellington Park Hotel?
Conveniently located restaurants include The Welcome Restaurant, The Barking Dog Restaurant Belfast, and Deanes at Queens.
Does Wellington Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Wellington Park Hotel?
The staff speaks multiple languages, including English, German, and Polish.
Are there any historical sites close to Wellington Park Hotel?
Many travellers enjoy visiting Crumlin Road Gaol (3.1 km), Parliament Buildings (7.3 km), and Falls Road (1.9 km).
Is Wellington Park Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.