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Castle Hotel Windsor MGallery Collection

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Traveler (441)
Room & Suite (141)
Dining (20)
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Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor5%
  • Terrible2%
Travelers talk about
“car park”(171 reviews)
“high street”(123 reviews)
“bar manager”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Castle Hotel Windsor MGallery Collection
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Castle Hotel Windsor MGallery Collection
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,814)
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1,715 results
Traveler rating
807
544
226
91
47
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LanguageEnglish
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807
544
226
91
47
Show reviews that mention
All reviewscar parkhigh streetbar managerexcellent locationlovely hotelsuperior roommain buildingafternoon teareception staffcentral locationexcellent breakfasttwo night stayold buildinglovely roomsconesenjoyable staystayed here for one night
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1 - 5 of 1,715 reviews
Reviewed 2 days ago via mobile

Had an amazing stay friday week ago. Beautiful room looking towards the castle. Great service and great staff. Tomaz on reception was so friendly and helpful. Look forward to coming back again. Many thanks.... EdwardMore

Thank edward l
Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

Dear edward l, Thank you for your review and feedback which is gratefully appreciated. I'm delighted you had a great stay with us and hope we can have the pleasure of welcoming you back to the Castle hotel again soon. Kind Regards, David Hayden General...More

Hotel's Favorite
Reviewed 10 April 2018 via mobile

An absolutely outstanding afternoon tea. Myself and my mother received this as a virgin gift experience and would highly recommend it to anyone. The service was fantastic from the moment we arrived even though we were 25 minutes early. We were showed to a window...More

1  Thank Rachel W
Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 16 April 2018

Dear Rachel W, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed you afternoon tea experience with us and I hope we can have the pleasure of welcoming you back to the Castle hotel again soon. Kind Regards, David...More

Reviewed 1 week ago via mobile

A nice comfortable stay at the Castle Hotel, the staff are very friendly, helpful and attentive, especially the concierge. The standard rooms are small but do have a large & comfortable bed. There is a safe, iron, tea & coffee making facilities, dressing gown &...More

Thank Terry T
Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 1 week ago

Dear Terry T, Thank you for your review and feedback which is gratefully received. I'm delighted to read that you had a comfortable stay with us and found many positive aspects to your stay. Please be assured I will follow up with the chef in...More

Reviewed 2 weeks ago

We really enjoyed our four night stay here in a superb room which featured an incredibly comfortable bed. Breakfast each morning was top notch too in terms of both quality and choice. Most of the staff we encountered were friendly and helpful though on our...More

1  Thank LT170611
Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 1 week ago

Dear LT170611, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your stay with us and also thank you for your recommendation, I hope we can have the pleasure of welcoming you back to the Castle hotel again soon....More

Reviewed 2 weeks ago via mobile

Had 2 night stay in this hotel. Very centrally located. Comfortable and clean. Good breakfast. Staff very friendly and helpful. Helped with great advice on castle tickets. Saved huge queues and printed off tickets for us. Definitely recommend for trip to WindsorMore

Thank BournemouthBobs
Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 2 weeks ago

Dear BournemouthBobs, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great stay with us and that you would recommend the hotel based on your personal experience here at the Castle Hotel. I hope we can have the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$170 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Windsor
#3 Romantic Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$170 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Windsor
#3 Romantic Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
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Traveler (441)
Room & Suite (141)
Dining (20)
Pool & Beach (1)
Questions & Answers
Ask a question
sa7ayb
16 May 2018|
AnswerShow all 2 answers
Response from Jayne L | Reviewed this property |
Hello, yes housekeeping daily although do not remember a turndown service. We had a great time there in a prime location
0
Votes
kathy_jxc
21 April 2018|
Answer
Response from HotelGuest2014 | Reviewed this property |
i am not sure about a bus, check on the transport for London website i took a train from London Paddington to Slough and then a quick connection to Windsor. For the train journeys plan in advance on nationalrail I wish... More
0
Votes
Dave_and_Jen_C
14 February 2018|
AnswerShow all 2 answers
Response from Juan G | Reviewed this property |
Search on line GROSVENOR CARS. Very good service and a bit cheaper than others. Luxury cars.
0
Votes
Google Translation
Room Tips
"Book a car park space if needed. Worth the money"
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"Room 310 was spacious with a big bathroom."
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"The Suoerior rooms are in the main building, the classic queen are in the new building."
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"Some rooms are in annexes.......might actually be a good thing but Windsor is a very quiet town so noise not..."
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