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Castle Hotel Windsor MGallery Collection

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Traveler (462)
Room & Suite (143)
Dining (20)
Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor5%
  • Terrible2%
Travelers talk about
“car park”(176 reviews)
“high street”(124 reviews)
“bar manager”(25 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Castle Hotel Windsor MGallery Collection
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Castle Hotel Windsor MGallery Collection
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,875)
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1,774 results
Traveler rating
831
562
233
99
49
Traveler type
Time of year
LanguageEnglish
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831
562
233
99
49
Show reviews that mention
All reviewscar parkhigh streetbar managerexcellent locationlovely hotelsuperior roommain buildingafternoon teacentral locationreception staffbreakfast was excellentold buildingtwo night staylovely roomenjoyable staysconesa lovely stay
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1 - 5 of 1,774 reviews
Reviewed 3 days ago via mobile

Oh what a lovely hotel, made especially enjoyable by the staff. Notably Jake in the bar and Sara in reception! We had hosted a big family party on Saturday night and my husband booked this Windsor Sofitel for an overnight treat. Sadly we couldn’t eat...More

Thank Luscious54
Response from olivier c, Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

Dear Lusciuos54 Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your stay with us and it is our hope we can have the pleasure of welcoming you back to the Castle hotel again soon. Kind Regards Olivier Croso

Hotel's Favorite
Reviewed 19 June 2018 via mobile

This was a great experience. We arrived before 10.30am and found a parking space behind the hotel with ease. There was a room available so we were allowed to check in which was a real bonus. The hotel staff were really pleasant and helpful and...More

2  Thank Ian T
Response from GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 19 June 2018

Dear Ian T, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience with us and would definitely stay again. I hope we can have the pleasure of welcoming you back to the Castle hotel again soon....More

A TripAdvisor Member
103
Reviewed 5 days ago via mobile

The hotel has a perfect location very close to the castle. Unfortunately the room they sell for wheelchair users is very small and it is impossible to move in the room. Furthermore the bed is very high and on top on wheels. As soon as...More

Thank A TripAdvisor Member
Response from olivier c, Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

Thank you for your review and feedback which is gratefully received. Please accept my apologies that on this occasion we have not delivered the experience I know we are capable of, I will certainly review the points you raise with the team and look to...More

Reviewed 5 days ago

In many ways very good eg. breakfast very good value and location could not be better but we did not like having a room in the annexe with no lifts but lots of stairs. We had an awful view of the carpark and our room...More

Thank Saltdeancatlovers
Response from olivier c, Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

Dear Saltdeancatlovers, Thank you for your review and feedback which is gratefully received. Please accept my apologies that on this occasion we have not delivered the experience I know we are capable of, I will certainly review the points you raise with the team and...More

Reviewed 1 week ago

This Hotel is in an awesome location if you are wanting to visit Windsor castle. There are plenty of shops and amenities in the area with a short walk to the Thames. However, upon arrival, we went to the guest parking, which I understand can...More

Thank skiteau
Response from olivier c, Manager at Castle Hotel Windsor MGallery CollectionResponded yesterday

Dear Skiteau, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your stay with us and it is our hope we can have the pleasure of welcoming you back to the Castle hotel again soon. Kind Regards Olivier Croso...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$159 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Windsor
#3 Romantic Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$159 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Windsor
#3 Romantic Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (462)
Room & Suite (143)
Dining (20)
Pool & Beach (1)
Questions & Answers
Ask a question
KHau1
4 June 2018|
Answer
Response from Terry T | Reviewed this property |
No, sorry for the late reply, there's no gym in the hotel.
0
Votes
sa7ayb
16 May 2018|
AnswerShow all 4 answers
Response from BournemouthBobs | Reviewed this property |
Housekeeping not turndown great staff tho
0
Votes
kathy_jxc
21 April 2018|
AnswerShow all 2 answers
Response from crazivan | Reviewed this property |
The train to the airport and many other locations is literally right down the hill. Easy & safe to walk to with a roller bag.
0
Votes
Room Tips
"Room in main building"
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"Our room was 531 - very quiet at night! Had A/C which was great as the weather was very hot. Lovely room."
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"The rooms were very comfortable."
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"If you are willing to pay a bit more, you will get a great view of the Castle!"
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