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Novotel Newcastle Airport

Ponteland Road Kenton, Newcastle upon Tyne NE3 3HZ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (185)
Dining (45)
Room & Suite (42)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Newcastle Airport
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#47 of 89 hotels in Newcastle upon Tyne
GreenLeaders GreenPartner
The 4 star, newly refurbished (March 2020 completion) Novotel Newcastle Airport in Newcastle, is Located just off A1, 2 miles from NCL international airport and within a 10-minute drive of Tyne Bridge and Newcastle Racecourse. This hotel is ideally located to visit attractions such as St. James' Park (3.8 miles) and Castle Keep (4.6 miles). The Metro stop Kingston Park is a 5 min walk from the hotel entrance Your bedroom will be one of our 126 newly refurbished, fully air-conditioned bedrooms. Features include LCD televisions with Freeview. complimentary wifi access for multiple devices, keeping you connected for the duration of your stay, ensuite bathrooms with complimentary toiletries, voip telephones, mini fridge, safe and ergonomic desk, including built in usb charging points and media hub which connects devices with the TV screen All hotel guests can make use of the onsite pool, sauna and fitness room or take time to relax in the lounge or bar. In the summer take in the view from the terrace and a garden. Food is served throughout the day for all to enjoy in the lounge and our restaurant serves breakfast, lunch and dinner daily, in the summer you can dine al fresco on the terrace and you can take advantage of room service at any point of the day as we offer 24hr room service We offer meals, snacks, coffee and bar services to the general public. Additionally the hotel has multiple meeting and event facilities and large lounge areas, open for coffee, for more informal meetings Car parking is available on site with add on facility to park and fly
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Indoor pool
Heated pool
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Electric kettle
Flatscreen TV
Bath / shower
Seating area
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Bulgarian, Polish
1,608Reviews26Q+A100Room tips
Traveler rating
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Popular mentions
Abram wrote a review Sep 2020
1 contribution1 helpful vote
I stayed here for a few days and parking is meant to be FREE for hotel guests as stated on their website, when i returned home i received a £170 fine from their car park!! I spent more than 2 weeks trying to call Parking Eye (car park company) and Novotel trying to sort out this problem as I did not do anything wrong but NO ONE wants to help, especially the duty managers. Also, Parking Eye has put a FAKE address on their website and no number that works to talk to someone. I had to email them and they would take ages to respond and when they do respond its no help. At Novotel they were extremely rude to me and very unhelpful, it was terrible customer service especially from someone that is meant to have power and be head manager. The staff are lazy and do not want to do their job, all they had to do was give me a reference number and call Parking Eye company to confirm I was a guest at their hotel and the fine would be returned to me BUT NO they basically told me there was nothing we could do about it as the money has been taken out of my account now and to just let the situation go. This is false advertisement and fraud!! Parking Eye and Novotel are in partnership together to steal people's money as none of them want to help and blaming it on the customer, even when you appeal and give all the relevant info. I DO NOT RECOMMEND THIS HOTEL TO ANYONE!
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Date of stay: June 2020
Sleep Quality
1 Helpful vote
LjbRgbEmb wrote a review Jun 2020
Bristol, United Kingdom39 contributions31 helpful votes
As a key worker during the pandemic I have been staying in various hotels through the Covid crisis and this was one of my favourites. Easy to find, room was clean, comfortable and well equipped. Best of all was the service - really friendly, and I felt looked after throughout my stay, despite the strangeness of the times!
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Date of stay: April 2020Trip type: Traveled on business
2 Helpful votes
Karim wrote a review Jun 2020
Newcastle upon Tyne, United Kingdom1 contribution
I stayed at the Novotel during a period of lockdown here in the United Kingdom as a key worker. The room was spacious, a cupboard with hangers is available, a mini fridge, as well as a kettle. The bed was comfortable and, most importantly, it was clean and quiet; a must for a light sleeper like me. The toilet is separate from the bathroom which would be useful when staying with at least one other guest although there isn't a sink by the toilet. The bathroom itself is quite big with a large sink, and all the toiletries you would expect to find. I can't comment on food service as it was understandably suspended during my stay with Covid-19 restrictions in place, but the hotel supplied gloves and face masks at reception and had reminders in place regarding social distancing. The hotel is close to the A1 but there was no road noise that I could hear from my room. Ordinarily, amenities nearby include a 24 hour supermarket, a carvery right next door, a couple of retail parks and transport links in bus services and the Tyne and Wear Metro. All are walking distance from the hotel. Under the current circumstances, shop trading hours are limited but you can still likely find what you need if you have to stay during the current restrictions. What impressed me at this hotel was the friendliness of every staff member who were always looking to ensure I had a comfortable stay. Nobody looked bored or disinterested when I came to talk to them and they were all upbeat despite the situation at the time. Whether a short stay awaiting a flight or a long weekend in Newcastle I would recommend this hotel.
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Date of stay: April 2020
Response from Michael Sutherland, Other at Novotel Newcastle Airport
Responded 20 Jun 2020
Thank you so much for taking the time to write such a detailed review following your recent stays with us. We're all delighted you thoroughly enjoyed your time here and we loved having you with us. Your kind words will serve as great encouragement to our whole team during these difficult times. We hope to be welcoming you back again and again in the future.
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preeti wrote a review May 2020
Newcastle upon Tyne, United Kingdom21 contributions9 helpful votes
Me and my partner had stayed at the novotel for the day as we had a day trip. I was shocked as the room looked sophisticated and modern for such a great price. The only fault was that the lady at reception wasn't the most welcoming but other than that everything was great!
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Date of stay: May 2020Trip type: Traveled as a couple
Response from Sheena Hodgson, General Manager at Novotel Newcastle Airport
Responded 7 Jun 2020
I'm glad to hear that overall you stay was a good one and that you particularly enjoyed our beautiful newly refurbished bedrooms. We hope to see you again in the near future!
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Crow Family wrote a review Mar 2020
2 contributions
My wife and I had a night here in March, and had dinner in the restaurant. Recently refurbished, the hotel was in good order and everything was clean. Restaurant food was good as was the service. The restaurant was quiet in our mid-week stay. We both agreed that we would stay again.
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Date of stay: March 2020
US$46 - US$93 (Based on Average Rates for a Standard Room)
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United KingdomEnglandTyne and WearNewcastle upon Tyne
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Frequently Asked Questions about Novotel Newcastle Airport
Which popular attractions are close to Novotel Newcastle Airport?
Nearby attractions include Kingston Park Stadium (1.0 km), Vinyl Guru (0.6 km), and Nessabar bulgaria (0.8 km).
What are some of the property amenities at Novotel Newcastle Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Newcastle Airport?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Newcastle Airport?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Novotel Newcastle Airport?
Yes, parking is available to guests.
What are some restaurants close to Novotel Newcastle Airport?
Conveniently located restaurants include Star Anise Contemporary Bangladeshi Cuisine, Twin Farms, and Toby Carvery.
Are there opportunities to exercise at Novotel Newcastle Airport?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Novotel Newcastle Airport have an airport shuttle?
Yes, Novotel Newcastle Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Newcastle Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Newcastle Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Newcastle Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.