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Best Western Priory Hotel

Traveler (90)
Room & Suite (25)
Dining (15)
Mildenhall Road, Bury St. Edmunds IP32 6EH England See on map
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Room Service
3 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Located on the main route into Bury St Edmunds, Suffolk, this 36 room hotel is hidden behind its Grade 2 listed walls, a stones throw from the city centre. We have a good reputation as a quality venue within ...More East Anglia and our location makes us the ideal base for weekend breaks in the area. We are well served by the A14, two junctions (42 and 43) are just five minutes drive away, and together with our free parking for over 50 cars, we welcome both residential and non-residential guests for midweek stopovers, conferences and meetings. We pride ourselves in our customer service and staff endeavour to look after your every need. Our commitment to a high attention to detail is key to your comfort and well being. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Free Parking
Room Service
Banquet Room
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Fitness Center with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$73 - US$157 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Bury St Edmunds
United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
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Traveler (90)
Room & Suite (25)
Dining (15)
Business Center & Event Rooms (16)
Reviews (585)
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All reviewsmain buildinggarden roomchalet roomswestern hotelstown centrestayed here for two nightsshort staypleasant staybiscuitsone night stayweddingannexmenudiscotapscharactersuffolk
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1 - 5 of 581 reviews
Reviewed 3 days ago via mobile

Glad to see them upgrading,but anyone booking for a special event atm there is no garden (build site) & no lighting down to courtyard rooms (ours badly needed deep cleaning).Food still good.Lovely staff.More

1  Thank Nikki J
Response from KimD4102, General Manager at Best Western Priory HotelResponded 2 days ago

Dear Nikki, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry to hear of your concerns following your stay with us. We are currently finishing off the build of our new 100 seat restaurant that...More

Reviewed 3 weeks ago

We stayed overnight on the 25th August 2018 being regular best western guests we had no hesitation ion booking the priory hotel ,, but unfortunately this hotel was a disappointment to us and is major one to best western.. Garden room acc was holiday camp...More

3  Thank dawnsharp2017
Response from Kim D, General Manager at Best Western Priory HotelResponded 2 weeks ago

Dear Dawn, Thank you for taking the time to review your stay with us here at the Priory Hotel. I am sorry to hear that your stay was not as you expected and that we did not meet our usual standards of service. The site...More

Reviewed 3 weeks ago

Stayed here as visiting friends nearby and whilst a little tired, they are renovating, it was great value and all you could ask for with good staff. Good sized room with all you need and with breakfast included.More

Thank KevinR58
Response from Kim D, General Manager at Best Western Priory HotelResponded 2 weeks ago

Dear Kevin, Thank you for taking the time to review your stay at the Priory Hotel. We are so pleased that you enjoyed your time with us and we look forward to welcoming you back. The team and I are hoping to have the new...More

Reviewed 4 weeks ago

Stayed at this hotel for two nights. The building work did make our movement around the site more difficult, however did not affect the experience too drastically. I am sure when completed the upgrade/extension will enhance the hotel generally. The staff we encountered were very...More

Thank croo2018
Response from Kim D, General Manager at Best Western Priory HotelResponded 4 weeks ago

Dear Croo, Thank you for taking the time to review your stay with us here at the Priory Hotel. The new extension to the main hotel will be our new 100 seat restaurant, bar and lounge, glass walled to enable unobstructed views into our walled...More

Reviewed 14 August 2018

Excellent staff and food good. Unfortunately, my room was on top of the building site they have and the level of noise from builders and machinery was ridiculous. Coupled with that was the noise from the kitchen situated below my room at 0600hrs just added...More

1  Thank csfieldhouse
Response from Kim D, General Manager at Best Western Priory HotelResponded 5 weeks ago

Dear CSFieldhouse, Thank you for taking the time to review your recent stay with us at the Priory Hotel. While I am pleased that my teams were able to make your stay enjoyable, and have already passed on your compliments, I am sorry to hear...More

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Questions & Answers
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19 August 2017|
AnswerShow all 6 answers
Response from MWC-UK | Reviewed this property |
Hi I stayed with a group of 25 so we had rooms all around the hotel. My room in main building was room 3, a very large comfortable room with a large bathroom. It was fine for me but the rear window overlooked the... More
Michelle C
10 June 2016|
Response from Kelly K | Property representative |
We do have a gym. We do not have a swimming pool I'm afraid.
Michelle C
10 June 2016|
Response from Kelly K | Property representative |
Unfortunately we don't but out sister Hotel The Brome Grange at Diss does.
Room Tips
"No where near building works or above kitchens"
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"The garden annexe was quiet and pleasant"
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"Book a court yard room"
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"Ask for views not facing the building site"
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