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Best Western Priory Hotel

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Traveler (89)
Room & Suite (17)
Dining (8)
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Overview
  • Excellent31%
  • Very good35%
  • Average19%
  • Poor11%
  • Terrible4%
Travelers talk about
“main building”(40 reviews)
“garden room”(29 reviews)
“chalet rooms”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (572)
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190
108
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26
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LanguageEnglish
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179
190
108
65
26
Show reviews that mention
All reviewsmain buildinggarden roomchalet roomswestern hotelslovely groundstown centregood sizeold housestayed here for two nightsgood nights sleepbiscuitsenjoyable stayexcellent breakfastshort breakstefanweddingmenu
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1 - 5 of 568 reviews
Reviewed 1 week ago via mobile

We spent one night here in June. We found the tv not working and a letter in the welcome pack explaining it was not working but reading back through tripadvisors reviews this has seemed to be an issue for quite a while so why has...More

Thank sheba192
Response from Kim D, General Manager at Best Western Priory HotelResponded 1 week ago

Dear Sheba, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry that our issues with the TVs has impacted on your stay with us. The technical issue we are experiencing has unfortunately lasted through the...More

Reviewed 1 week ago via mobile

We arrived at the best western to find the place was a building site. They are re-doing the whole outside area so there is not much to see unless you like the sight of building works. As we finally made our way through to the...More

Thank Mike P
Reviewed 2 weeks ago

We stayed for 2 nights in a kingsize courtyard room. The room was clean but decor, carpet and bathroom suite was very tired and needs updating. The bed was very firm, we didnt sleep well on our 1st night. Breakfast was well cooked and nice...More

Review collected in partnership with Best Western
Thank Tweet P
Response from Kim D, General Manager at Best Western Priory HotelResponded 2 weeks ago

Dear Tweet, Thank you for taking the time to review your stay with us at the Priory Hotel. I am sorry to hear that your stay was not as you expected. The hotel is currently undergoing major redevelopment with the build of a new restaurant,...More

Reviewed 3 weeks ago

We took a large group of customers and staff to the hotel and quite simply the hotel staff were fantastic and made use feel very welcome. We used the restaurant for dinner and all 20 meals come out cooked to a good standard and at...More

Thank tom a
Response from Kim D, General Manager at Best Western Priory HotelResponded 3 weeks ago

Dear Tom, Thank you for taking the time to review your stay and dining experience with us. We are so glad to hear that your enjoyed your meal and we were able to make your stay relaxing and enjoyable. We are hoping to have our...More

Reviewed 4 weeks ago

The service from staff was excellent. Breakfast was the least favourite because some of the food was overcooked and dry. The room was adequate but average. Expect improvements in the facility alteration will also improve the overall ambience More work needs to be done on...More

Review collected in partnership with Best Western
2  Thank RJW518
Response from Kim D, General Manager at Best Western Priory HotelResponded 3 weeks ago

Dear RJW518, Thank you for taking the time to review your stay with us at the Priory Hotel. Your feedback is important to us and concerns have been raised with my teams at our weekly meeting. With the build on going we are being given...More

View more reviews
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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$76 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (89)
Room & Suite (17)
Dining (8)
Questions & Answers
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kas01uk
19 August 2017|
AnswerShow all 6 answers
Response from MWC-UK | Reviewed this property |
Hi I stayed with a group of 25 so we had rooms all around the hotel. My room in main building was room 3, a very large comfortable room with a large bathroom. It was fine for me but the rear window overlooked the... More
1
Vote
Michelle C
10 June 2016|
Answer
Response from Kelly K | Property representative |
We do have a gym. We do not have a swimming pool I'm afraid.
-1
Votes
Michelle C
10 June 2016|
Answer
Response from Kelly K | Property representative |
Unfortunately we don't but out sister Hotel The Brome Grange at Diss does.
0
Votes
Room Tips
"Book a court yard room"
Read review
"Ask for views not facing the building site"
Read review
"Main hotel is best"
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"Excellent chalet type rooms with interconnecting doors for families"
Read review
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