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The Principal York

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Station Road, York YO24 1AA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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IHG
US$229
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Free cancellation until 03/10/21
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US$229
US$193
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Free cancellation until 03/10/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1819)
Room & Suite (547)
Dining (153)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Principal York
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 48 hotels in York
Location
Cleanliness
Service
Value
Located in the heart of the beautiful historic city of York The Principal York elegantly combines carefully preserved Victorian architecture alongside more modern touches. The ground floor public spaces offer sweeping views into gardens and beyond to York Minster. Breakfast lunch and dinner is served in the Refectory Kitchen and Terrace and drinks are available from 11am till late in the Chapter House Bar and Games Room. Visit the stunning Garden Room for afternoon tea. As a premier luxury wedding venue in York the hotel and gardens provide the perfect backdrop for your wedding pictures. The Victorian Oak Room holds up 110 guests for dinner while the Events Centre can seat up to 300. The Principal York also boats a variety of meeting spaces from small rooms to the Events Centre with capacity for 410 delegates theatre style.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English
2642Reviews88Q+A100Room tips
Traveler rating
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Popular mentions
Beebee F wrote a review 5 May
Despite current Covid restrictions our stay at the Principle was second to none, with the bedroom being that of a high quality and the service from the staff being exceptional. The bedroom was clean, grand, and spacious. Outside seating was available with the staff members being attentive and helpful with recommendations of things to do in York. We will defiantly be making a return once restrictions ease. Breakfast was ok, pre packaged, made the most out of what they could provide in this current situation. We will be back to experience the full works soon!
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Date of stay: May 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Adam T wrote a review Apr 2021
York, United Kingdom
We came for our anniversary, having had our reception here a year before which was brilliant. Our return though wasn’t quite as good. I can understand that COVID has an affect on things, but checkin was slow all over the place. Between the masks and the screens, we couldn’t hear what she was saying at all. There was no acknowledgement of our elite IHG status or the fact that it was our anniversary despite emailing ahead about this. The rooms itself was nice though - the only exception being that there weren’t any flannels and you can hear train announcements very clearly even with all the windows shut. This didn’t bother us too much, but be aware that you will hear these late at night and early in the morning. This aside, the hotel is still beautiful and hasn’t tarnished our fond memories.
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Date of stay: September 2020
Value
Rooms
Service
Room Tip: Bridal Suite is lovely
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Response from Paul Hunter, Other at The Principal York
Responded 1 week ago
Dear adamathompson, Thank you for taking time to review your stay with us. Im disappointed to read that your return stay with us was not to our usual standard. I'd be happy to discuss your stay further and look at how we can ensure a future stay is first class. Regards, Paul Hunter Director of Operations Paul.Hunter@ihg.com
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Samantha S wrote a review Apr 2021
My Partner and I decided to splash out and instead of going to Hilton or Marriott we would try something different for our 3 year anniversary. It was just a short weekend trip, we drove from Scotland and arrived late in the evening. Excited to go to our hotel bed, we checked in to the first room which was pretty much at the end of the hotel and underground. The pillows looked like they were slept on, walls were tearing off...the only thing that was clean was the bathroom. After spending a lot of money, even though at 11pm we thought we should check if there is another room available because this was not value for our money. We asked the reception and after tip tapping away at his computer for 10 minutes he found a room. We thought this is it, went up to the room and the guy had checked us into a room that was already taken. I walked into an old guy naked sleeping on the bed, shocked as ever I ran down to the hotel reception again to explain the situation. Trying not to kick up a fuss, he didn’t even apologise to us. He quietly again tip tapped away to find another room. He said he would discount our room, but it was paid for in full already. And we never received a full apology or anything to compensate for what we had experienced. The room we finally got was nice and big. What we were hoping for when we arrived...But I would never return, the customer service was horrible but it may just be that one night Porter.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Paul Hunter, Other at The Principal York
Responded 2 Apr 2021
Dear slorachsamantha Thank you for taking time to review your stay from last year. Its disappointing to read your comments, and I'd be keen to discuss them with you in more detail, to help me understand when you actually stayed, as we have been closed since 31st December 2020. Please do reach out to me on the below email address. Regards, Paul Hunter Director of Operations Paul.Hunter@ihg.com
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RJtraveller62 wrote a review Jan 2021
London, United Kingdom
Sadly had to leave very early due to Covid closure but the quality of staff and the fabulous public spaces were so impressive that would return at the drop of a mask. Special and honorary mention to Paul whose friendliness, enthusiasm and knowledge was a delight and the lovely Sarah Jane for her dedication to duty and kind and accommodating nature. Both gave wonderful care and their attention was one of the highlights. Rich
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Paul Hunter, Other at The Principal York
Responded 5 Feb 2021
Dear RJtraveller62 Thanks for the special mentions! Sorry to read your stay was cut short, we really wish this was not the case. Hopefully we can open again soon, and welcome you back. Stay safe! Paul
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Louis J wrote a review Dec 2020
We had a fantastic stay at this hotel. York went into Tier 4 the next day and the hotel swiftly made alterations such as a grab and go breakfast to ensure that the experience wasn't hindered. It seemed very organised with the sudden changes and gave us a great experience!
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Date of stay: December 2020
Location
Cleanliness
Service
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Response from Paul Hunter, Other at The Principal York
Responded 5 Feb 2021
Dear 656louisj Thanks for the 5 star review. Im delighted to read you had a great stay with us, despite the last minute tier status change, i hope this did not cut short your stay. We do try our best to ensure whatever changes to tier restrictions happen, impact our guests as little as possible. We hope you will return soon, we are ready as soon as you are! Best regards, Paul Hunter Director of Operations
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PRICE RANGE
US$142 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal york hotel grand victorian, royal york hotel york
FORMERLY KNOWN AS
The Royal York Hotel
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
155
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Frequently Asked Questions about The Principal York
Which popular attractions are close to The Principal York?
Nearby attractions include National Railway Museum (0.3 km), Locked In Games York (0.4 km), and Can You Escape? York (0.4 km).
What are some of the property amenities at The Principal York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Principal York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Principal York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Principal York?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Principal York?
Conveniently located restaurants include skosh, The Rattle Owl, and Delrio's Restaurant.
Are there opportunities to exercise at The Principal York?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Principal York located near the city center?
Yes, it is 0.9 km away from the centre of York.
Are any cleaning services offered at The Principal York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Principal York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Principal York?
Many travellers enjoy visiting York Cold War Bunker (1.6 km), Holy Trinity Church (0.8 km), and Merchant Adventurers' Hall (0.9 km).