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Holiday Inn Express Norwich

Norwich Sports Village Drayton High Road Drayton High Road, Norwich NR6 5DU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (122)
Room & Suite (20)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Norwich
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#22 of 49 hotels in Norwich
The Holiday Inn Express Norwich is a vibrant 78 bedroom hotel located to the North of the city. Our guest can take advantage of our airport courtesy shuttle bus which runs daily and can be pre booked with the hotel reception or for a fee will run to Norwich and local surrounding areas, subject to availability. The Holiday Inn Express is located 2.5MI from Norwich City Centre and is 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing catering for both business and leisure travellers. The largest David Lloyd Gym is situated next door and guests can purchase discounted passes from the hotel. Each of the 78 bedrooms has a desk area with complimentary WiFi, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include continental breakfast with a hot offering served from 5am during the week in the Great Room, which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a light snack from our evening menu.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Aerobics offsite
Kids stay free
Highchairs available
Free airport transportation
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Squash offsite
Tennis court offsite
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun terrace
First aid kit
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Wardrobe / closet
Clothes rack
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Czech, Lithuanian, Polish
576Reviews2Q+A100Room tips
Traveler rating
  • 123
  • 188
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  • 50
Time of year
Traveler type
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Popular mentions
Sarah B wrote a review Nov 2020
Seaford, United Kingdom224 contributions31 helpful votes
We have had a couple of stays at this hotel, we book two rooms, one for us and one for our grown up sons. Yes I would agree that the rooms are tired, but for the price, which includes breakfast I think this hotel is excellent value for money. The keycards are a pain to be honest as they don’t always work! It’s not a 5* establishment, if you are looking for a swish, luxury hotel book one & pay the price. If you are looking for a basic hotel in a good location, you can’t go far wrong. Every member of staff that we have met, have been really helpful & polite. Particularly the lovely breakfast staff. I would have no hesitation in recommending.
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Date of stay: October 2020
Response from Darren Fulcher, General Manager at Holiday Inn Express Norwich
Responded 30 Nov 2020
Hi Sarah B, Thank you for your kind 5 star review. I am happy to read that you find the team to be helpful and polite and the breakfast team in particular. You will be happy to hear that we have a brand new key lock system which means the issues with getting into your room are a thing of the past. We were supposed to be having a full refurb earlier in the year however this has been delayed due to the pandemic. This should however be completed soon. I hope you can visit once the work has been complete. Kind regards, Darren.
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Lizzieb187 wrote a review Oct 2020
Derbyshire, United Kingdom6 contributions10 helpful votes
Our first staycation during COVID19 and our first trip to Norwich. Hotel and room was clean and comfortable. Staff were very welcoming and friendly during our five-day visit. We requested that our room not be cleaned each day and this reduced the number of people entering our room. There were sanitizing stations all throughout the hotel. Breakfast was very well co-ordinated. There was still a decent choice of a cooked breakfast, cereals, juices, fruit, toast and croissants - you could also choose to take a tray back to your room if you were uncomfortable eating in the dining room. My only gripe was that you only get half a cup of tea or coffee but just ask for a jug of hot water to top it up. Our room overlooked the front of the hotel. There is a car park next to the HIE car park which could get noisy at night - but that isn't the fault of the hotel and it didn't last long. We would definitely return here again. Norfolk is a beautiful county with many interesting places to visit (even during these strange times). Thank You to all the hotel staff for making our short break such an enjoyable experience.
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Date of stay: October 2020
1 Helpful vote
Response from Darren Fulcher, General Manager at Holiday Inn Express Norwich
Responded 20 Oct 2020
Hi Lizzieb187, Thank you for your kind review. I am happy that you enjoyed your first staycation during the pandemic with us. It's great that you found the hotel room was clean and comfortable and that the team were welcoming and friendly. We have worked hard to ensure that we create a safe and clean environment during the pandemic so I am happy that you recognised this. I hope to see you again soon. Darren.
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GordonMogg wrote a review Oct 2020
Redcar, United Kingdom312 contributions81 helpful votes
First time I have visited Norwich and got a great deal for bed and breakfast for me and my fiancée. Due to Covid it was a bit strange but the hotel handled it very well it was a bit slow checking h in but that was fine as there was a few of us at the same time. The room was very clean, tidy and comfortable. The staff very helpful and friendly. The evening meal was very good. Breakfast was handled extremely well under the circumstances and the food well cooked and piping hot. Again the staff were brilliant. Would be happy to stay there again and hopefully will do in the not too distant future
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Date of stay: September 2020Trip type: Traveled as a couple
Response from Darren Fulcher, General Manager at Holiday Inn Express Norwich
Responded 5 Oct 2020
Hi GordonMogg, Thank you for your kind review. I am happy to read that we handled the covid restrictions well and that the room was clean, tidy and comfortable. It's also great to read that the team were helpful and friendly and that you enjoyed breakfast and dinner. I look forward to seeing you again soon. Darren.
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sdsdeeley wrote a review Sep 2020
Hastings, United Kingdom13 contributions14 helpful votes
The hotel staff were excellent, Friendly, Helpful and covid safety aware. The hotel was clean and well maintained, they had put good Corona virus measures in place and I felt comfortable and safe. (The outside of the hotel adjoins the David Lloyd leisure club which was extremely tired and tatty but don't let that put you off,) The hotel is just off the city ring road and made an excellent base for going out to explore Norfolk.
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Date of stay: September 2020
Sleep Quality
1 Helpful vote
Response from Darren Fulcher, General Manager at Holiday Inn Express Norwich
Responded 23 Sep 2020
Hi sdsdeeley, Thank you for your kind review. I am happy to read that the team were happy and friendly and that the hotel was clean clean and well maintained. We have worked hard on our Coronavirus measures whilst trying to maintain good service so I am happy that you can see that. I hope you can visit again soon. Darren.
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Andrew K wrote a review Sep 2020
Madrid, Spain9 contributions9 helpful votes
First of all I have to say the staff were lovely. Polite efficient and responsive. Sadly though, the place was a metaphor for this country. Tired, falling to bits and a bit tacky. Two nights we stayed. The room we were first given had a hole in the bathroom floor and the net curtains were brown in places. So we moved and the new one looked like someone has been skating on the dressing table. The paint was chipped and scuffed here and there. But hey, it was better. Inevitably however, the room key stopped working and the toilet bunged up. I thought the place was quite clean but my Wife smiled and said ‘its superficial’ pointing out the dust on the switch casing and the sticky threshold between the bedroom and bathroom. The breakfast was served quickly with a smile. But the sausages came from the sausage factory, the bacon from the bacon factory and the scrambled egg from the powdered egg factory. (And obviously fried, boiled or poached weren’t available because that would be too near to fresh - likewise the case I guess for the absent tomatoes, mushrooms. ...... or anything else that could be fresh) so nothing much to go wrong there - or right for that matter. And the whole system-built concrete thing sits at the bottom of an ASDA car park next to a derelict place that looks like a massive dirty, petrified igloo. Would I go back. Well yes. Because the bed was comfy, the sheets were clean, it was cheap and I do superficial (unlike my wife). And mostly, I know that when things go wrong, which they inevitably will, the nice staff will be there to cheerfully put things right. Nevertheless, my message to the top bid of Holiday Inn (uk) and it’s board of directors is: Not good enough guys. Knock it down. Don’t be superficial. Don’t be the Ryan Air of hotels.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
Response from Darren Fulcher, General Manager at Holiday Inn Express Norwich
Responded 7 Sep 2020
Hi andrewkD8298IM, Thank you for your review. I'm happy to read that the team were lovely and that they were polite, efficient and responsive to your needs. It's great to read that were helpful for any issues that you had. We are having a full refurbishment of the hotel very soon which we are all excited about. We are also replacing the key lock system which will also rectify the issue with this. We are hoping that a business will move into the neighbouring 'igloo' soon so that it can made to look a nicer. Our complimentary breakfast is designed to be for those on the go and is a continental offering with some hot items. I will pass on your feedback about our hot items to the kitchen team however we will not be able to offer tomatoes or mushrooms as this is not a Holiday Inn Express brand standard. I hope to welcome yourself and your wife back when we have a nice new hotel. Kind regards, Darren.
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US$77 - US$124 (Based on Average Rates for a Standard Room)
holiday inn express norwich hotel norwich, holiday inn norwich, norwich holiday inn
Norwich Sport Village Hotel
United KingdomEnglandEast AngliaNorfolkNorwich
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Frequently Asked Questions about Holiday Inn Express Norwich
Which popular attractions are close to Holiday Inn Express Norwich?
Nearby attractions include High Altitude (0.3 km), Ladybelt Country Park (0.7 km), and Dotty Pottery (1.1 km).
What are some of the property amenities at Holiday Inn Express Norwich?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Norwich?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Express Norwich?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Norwich?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Norwich?
Conveniently located restaurants include New Red Mango Indian Restaurant, Chestnut Tree, and Bramleys Cafe and Cakery.
Does Holiday Inn Express Norwich have an airport shuttle?
Yes, Holiday Inn Express Norwich offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express Norwich offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Holiday Inn Express Norwich?
The staff speaks multiple languages, including English, Polish, Czech, and Lithuanian.
Are there any historical sites close to Holiday Inn Express Norwich?
Many travellers enjoy visiting Cryptic Escape (3.5 km), History Mystery (3.5 km), and Norwich Cathedral (3.6 km).
Is Holiday Inn Express Norwich accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.