Always assured a friendly warm welcome, from the very polite and attentive staff. The rooms are spotless, a perfect place to stay when visiting Norwich or even if you are stopping over before an early morning flight
We stayed in a room on the ground floor, so coming & going was very easy as it was close to reception. We arranged for some extra items to be put in the room, as we had an email asking if there was anything we needed, & everything was there on our arrival. A nice touch!! Room was perfectly clean & presentable. The bed was very comfortable & we slept very well every night. Staff were very helpful & pleasant & sorted out any requests. Premier Inn provide good value for money & the standard is excellent. This is the 2nd time we have stayed in a Premier hotel, as we were in Bristol a couple of weeks ago & the stay was just as good.
breakfast has changed due to the current restrictions, unless you want a cooked breakfast there is not much else apart from croissants and cereal. They used to provide fruit, granola etc Whilst the hotel reception staff are very helpful I find the waiting staff in the restaurant a little inattentive
What's to say. Standard Premier Inn. Polite service. Inn was clean and the bed comfortable. Staff met my request to change to a walk in shower as I have bad arthritis in my legs and hips which affects my balance. Reasonable restaurant next door with friendly staff and reasonable food. Would use again.
Nice hotel in good location, felt a lot more COVID safe than other Premier inns I've stayed at. Staff were very friendly and helpful. Plenty of parking around the hotel, food pretty good at Brewers Fayre next door although menu limited due to the COVID 19 situation.