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Maids Head Hotel

20 Tombland, Norwich NR3 1LB England
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Traveler (462)
Room & Suite (208)
Dining (110)
Travel safe during COVID-19
What you can expect during your stay
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 49 hotels in Norwich
Travelers' Choice

Everyone needs a place to lay their weary head. For travelers visiting Norwich, Maids Head Hotel is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants and attractions, Maids Head Hotel makes it easy to enjoy the best of Norwich.

Guest rooms offer a flat screen TV, and Maids Head Hotel makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a concierge, and room service. In addition, guests can enjoy breakfast during their visit. As an added convenience, there is free parking available to guests.

Nearby landmarks such as Tombland (0.1 mi) and Museum of Norwich at the Bridewell (0.2 mi) make Maids Head Hotel a great place to stay when visiting Norwich.

While visiting Norwich, you may want to try some crab at one of the nearby restaurants, such as Middletons Steakhouse & Grill Norwich, Benedicts, or The Ivy Norwich Brasserie.

If you’re looking for something to do, Norwich Castle (0.3 mi), Cryptic Escape (0.0 mi), and Waterloo Park (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Maids Head Hotel.

Whether you’re traveling for business, pleasure or both, Maids Head Hotel is sure to make your visit to Norwich one worth remembering.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Electric vehicle charging station
Paid public parking nearby
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Historic Hotel
Languages Spoken
1,948Reviews22Q+A100Room tips
Traveler rating
  • 1,105
  • 602
  • 166
  • 57
  • 18
Time of year
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  • English
Popular mentions
George W wrote a review Jan 2021
Nottingham, United Kingdom10 contributions3 helpful votes
Short one night stay, big car park easy to find and free in central town centre location. COVID precautions were exceptional, felt very safe. Clean, tidy, very happy. Rooms clean and comfortable, nice bathroom, good shower.
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Review collected in partnership with this hotel
Date of stay: January 2021
Sleep Quality
Trip type: Traveled on business
petitpocketmouse wrote a review Jan 2021
London, United Kingdom6 contributions20 helpful votes
A family member recently got married and decided to have their (Tier 3 friendly) reception at this beautiful hotel, one of the handful that claim to be the UK's oldest. Because I struggle with fatigue, my partner decided we should stay here before and after the wedding so if I'm too tired I can just go to bed upstairs. I am not sure what site he checked, but he was certain it was wheelchair accessible (although importantly he didn't mention this when booking the room, though I'm not sure it would have made a difference). We came in through the back exit by the carpark and Bentley showroom to find there were stairs leading to the reception, so I was left downstairs in my wheelchair while he checked in. Unfortunately, those stairs were the only way to get to the lift up to the rooms - which was itself also up a flight of stairs! Luckily because we were travelling by car we took my lightweight transport wheelchair with us, and I can struggle up stairs in an emergency, but anyone using an electric wheelchair, scooter, or who cannot mobilise, is bang out of luck. This is a huge oversight to access that you'd think such a grand hotel would have thought about rectifying. (Yes it could be ramped, but the height of the stairs would mean a huge modular ramp would be necessary, anything else would be unsafe!). Everything else was fine, I liked the iPad in the room for service and any requests were answered very quickly and I appreciated the reception staff expediting our coffee order in the morning while we were getting ready for the wedding.
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Date of stay: December 2020
Sleep Quality
Jonny161220 wrote a review Dec 2020
1 contribution
Maids Head Hotel is located near the city center of Norwich. Castle, cathedral, historical old town and shopping streets and malls are just a minute walk away. Enjoyed the stay and would for sure return to the Maids Head Hotel...
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Review collected in partnership with this hotel
Date of stay: December 2020
Sleep Quality
Trip type: Traveled on business
Pam W wrote a review Dec 2020
1 contribution
Overall the hotel is lovely. Our room was nice, but even though it did improve, the water was not very hot and we could not get enough for a bath and the bathroom itself was cold as towel rail was not working. On our arrival we had afternoon tea. This was delicious and plenty of it, staff were very good even though it was busy. Our evening meal was also superb. We ate in the restaurant and a little music might have been nice as it was very quite. There was background music but you couldn’t make out what was playing. Staff were very friendly and efficient. Bed was really comfortable and we had a good nights sleep. We ordered breakfast for 8am in the restaurant but unfortunately it was not very nice at all. I do not know how long in advance it had been cooked but bacon was unappetising and sausages were dry and tough it was not very warm. Just pots of yoghurt offered no compote or granola, and I have to say although you could choose what you wanted from full English items there was not much else on offer. I left mine but waitress did not even query why. I know it is difficult in the present times but we have enjoyed much better quality and choice elsewhere. Hotel is spotlessly clean and it was decorated beautifully for Christmas and the outside covered area is brilliant.
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Date of stay: December 2020Trip type: Traveled as a couple
Gillian W wrote a review Dec 2020
Saffron Walden77 contributions25 helpful votes
Comfortable and interesting place to stay as a centre from which to see and experience Norwich. Helpful and friendly staff. Lovely breakfast. Very clean with everything we needed. Room was too cold but staff did all they could to overcome the problem.
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Review collected in partnership with this hotel
Date of stay: December 2020
Sleep Quality
US$115 - US$179 (Based on Average Rates for a Standard Room)
maids head norwich, hotel maids head
United KingdomEnglandEast AngliaNorfolkNorwich
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Frequently Asked Questions about Maids Head Hotel
Which popular attractions are close to Maids Head Hotel?
Nearby attractions include Clued Up! Escape Rooms (0.4 km), Cryptic Escape (0.08 km), and History Mystery (0.4 km).
What are some of the property amenities at Maids Head Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Maids Head Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maids Head Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Maids Head Hotel?
Conveniently located restaurants include Saporita Norwich, Cafe Gelato, and Ruth's Kitchen.
Is Maids Head Hotel located near the city center?
Yes, it is 0.3 km away from the centre of Norwich.
Are any cleaning services offered at Maids Head Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Maids Head Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Maids Head Hotel?
Many travellers enjoy visiting Cryptic Escape (0.08 km), History Mystery (0.4 km), and Norwich Cathedral (0.2 km).
Is Maids Head Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.