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I arrived at this Holiday Inn property after a day of work in several areas West of London. After dealing with traffic for over an hour I arrived at the Holiday Inn - Brent Cross. The hotel is large and well-lit so very easy to...More
6 night stay booked over the phone. No hassle, professional.
A basic, no frills double room, spacious with a queen sized bed, ok but it all seems to need a bit of a makeover, bed/mattress were old & uncomfortable, decor slightly tatty.
Room service was...More
Great hotel with clean and spacious rooms. Lots of parking, but you do have to pay extra (pretty normal this close to London). Have a great free on-demand shuttle service to the Tube, to save a 10 - 15 minutes walk or £5 minicab fare....More
£200 per night for a standard room and charged extra for parking cos I have a lorry.
To pay all this money and not have a free breakfast and only have a limited tv viewing experience is disappointing.
My personal opinion is pure greed.
Response from IHGService, Guest Relations Manager at Holiday Inn London - Brent CrossResponded 3 weeks ago
We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate to see you did not fully enjoy your stay with us. We are sorry...More
All staff encountered were very helpful, friendly, and professional. The mall is right across the road, as is a shopping complex. The hotel rooms are a little dated. I had last stayed at the hotel 15 years ago when it was pretty new.
US$91 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#258 Business Hotel in London
#331 Romantic Hotel in London
Number of rooms
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Whenever we needed the shuttle, we requested for the same at the reception and it was always there within 5-10 minutes. The tube station is about 3-4 minutes away, so they need that time to drop off and reach back... More
Whenever we needed the shuttle, we requested for the same at the reception and it was always there within 5-10 minutes. The tube station is about 3-4 minutes away, so they need that time to drop off and reach back to the hotel.