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Mercure London Kensington

1,600 reviews
#637 of 1,077 Hotels in London
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Traveler (281)
Room & Suite (248)
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Overview
  • Excellent23%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible5%
Travelers talk about
“privilege room”(14 reviews)
“earls court”(52 reviews)
“cromwell road”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Offers from Mercure London Kensington
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,600)Write a Review
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All reviewsprivilege roomearls courtcromwell roadcomplimentary soft drinksa small double roomtube stationsgloucester rdthe natural history museumroyal albert hallpiccadilly linereception staffnespresso machinebed was comfortableshort staybreakfast roomhyde parkwest end
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Reviewed yesterday

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Review collected in partnership with Accorhotels.com
Thank Madhwendu S
Hotel's Favorite
Reviewed September 10, 2017

Was pleasantly surprised at the first moment inside this hotel as we were greeted well and were immediately given great information on what is around the hotel and time spent with the city map to get us orientated with the city. We upgraded our room...More

Review collected in partnership with this hotel
Thank Janice C
Response from Victoria C, Manager at Mercure London KensingtonResponded September 14, 2017

Thank you for sharing your five star comments on your recent stay at Mercure London Kensington, I am delighted to hear you found the staff great and the room good. I am very happy to receive your comments on the location and the local amenities....More

Reviewed 2 days ago

I'm never one to leave a bad review unless a stay was truly pretty ordinary, and our stay at the Mercure London Kensington was not good this time around. We had stayed at this hotel 4 years previously and been pleasantly surprised by its overall...More

Thank mcs_095
Reviewed 5 days ago

The hotel staff were friendly helpful and made us both feel like we were very special. They got in vegetarian sausages for us and the service was second to none. We could, d not have been happier with the free drinks and the way we...More

Review collected in partnership with Accorhotels.com
Thank fubb212
Reviewed 2 weeks ago

Very happy with staff, room etc BUT on both nights we were woken a number of times by very loud talking in nearby rooms. Other residents also mentioned the noise on the Friday night.. Breakfast had a plentiful pleasing variety.

Review collected in partnership with this hotel
Thank Selby W
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About
Amenities
Top amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$116 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#361 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$116 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#361 Luxury Hotel in London
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (281)
Room & Suite (248)
Dining (40)
Hotel & Grounds (196)
Bathroom (38)
Business Center & Event Rooms (9)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
dunkleys2016
November 16, 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
BrightonMarble
November 7, 2017|
AnswerShow all 4 answers
Response from bakerman2017 | Reviewed this property |
There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
1
Vote
Hernan G
June 7, 2017|
Answer
Response from Z7468QUjohnc | Reviewed this property |
I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
0
Votes
Room Tips
"Avoid room 515 - it is a shoebox (and if you get the wrong staff they'll try to pass it off as a higher..."
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"small double was reserved as described above it was very indeed very small but the bed was comfortable."
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"Specify a larger room on booking."
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"Just don't go there in the winter."
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