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Mercure London Kensington

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Traveler (308)
Room & Suite (275)
Dining (31)
Overview
1A Lexham Gardens Kensington, London W8 5JJ England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,706)
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1,169 results
Traveler rating
307
422
252
113
75
Traveler type
Time of year
LanguageEnglish
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307
422
252
113
75
Show reviews that mention
All reviews privilege room cromwell road earls court a small double room complimentary soft drinks the natural history museum albert hall piccadilly line reception staff bed was comfortable nespresso machine tube station short stay breakfast room hyde park stayed for one night few minutes walk
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1 - 5 of 1,169 reviews
Reviewed yesterday via mobile

We had a superb experience and were especially impressed by the friendly but professional atmosphere! Super close to tube station and easy to find which is a bonus. Great value and good place to stay if you want be Central.

Thank ZaraTomlin
Reviewed 4 days ago via mobile

Have stayed twice within a week. First room ‘upgrade’ drinks not restocked and lamp didn’t work. Second stay, very small room, blood on curtains, noisy water sound in roof even when heating/cooling not on. Slipped in bathroom and injured shoulder. Nice breakfast though.More

Thank Clarelbear
Response from GuestRelations L, Manager at Mercure London KensingtonResponded 3 days ago

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you stayed twice within the week. Your feedback on the size of the room is well received, please note we offer a range of bedroom categories...More

Reviewed 1 week ago

Stayed here on a business trip. Paid an extortionate price of £300 for an Executive King Room, which was one of the smallest rooms I every stayed in. Shower nearly falling off the wall, and room stankMore

Thank jamesdeane23
Response from GuestRelations L, Manager at Mercure London KensingtonResponded 3 days ago

Thank you for taking your precious time to review your recent stay with us. I am sorry to hear you found the room expensive considering the size. Please note we do offer a range of bedroom categories and sizes to meet the needs of all...More

Reviewed 1 week ago

I booked this hotel at Accor Hotels website on Sept 11 and prepaid. same day I noticed the same hotel, same room, same dates were shown at Booking.com for approx $70 less. I called Customer Service and they directed me to file a "Best Price...More

Thank Kevin S
Response from GuestRelations L, Manager at Mercure London KensingtonResponded 3 days ago

Thank you for taking your precious time to review your recent stay with us. I am sorry to hear you were disappointed with your experience. I am extremely disappointed to hear you did not receive a response from Accor customer service, we will certainly investigate...More

Reviewed 1 week ago

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Review collected in partnership with Accorhotels.com
Response from GuestRelations L, Manager at Mercure London KensingtonResponded 3 days ago

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About
Description
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Style
Business
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
82
Price range
US$126 - US$271 (Based on Average Rates for a Standard Room)
Also Known As
Mercure London Kensington Hotel London
Location
United Kingdom > England > London > South Kensington / Kensington and Hyde Park / Paddington / Maida Vale
Hotel class
Hotel Style
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
82
Price range
US$126 - US$271 (Based on Average Rates for a Standard Room)
Also Known As
Mercure London Kensington Hotel London
Location
United Kingdom > England > London > South Kensington / Kensington and Hyde Park / Paddington / Maida Vale
Photos
Traveler (308)
Room & Suite (275)
Dining (31)
Business Center & Event Rooms (34)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
Ask a question
RogerJ1628
31 August 2018|
AnswerShow all 4 answers
Response from RedFraggle73 | Reviewed this property |
No, just for the door on your room
0
Votes
valwatson3578
14 July 2018|
AnswerShow all 10 answers
Response from P6520PLK | Property representative |
The hotel does not provide a shuttle. However, the tube (underground) takes less than 10 mins to get to Gloucester Road train station. The walk from there takes less than 5 mins.
0
Votes
dunkleys2016
16 November 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
Room Tips
"Book at another hotel, rooms are very small, even by English standards"
kevinsP1657BZ
1 week ago
Read review
"Always upgrade to a larger room if you can afford to,"
Departure659456
11 Sep 2018
Read review
"Even if you can only book room-only, worth asking when you get there if you can add breakfast - about £10..."
stevebonepfc
31 Aug 2018
Read review
"Don't book a 'small double' book a larger room as everything else about the hotel is fine."
lightdawns
5 Aug 2018
Read review
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