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Mercure London Paddington Hotel

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Traveler (245)
Room & Suite (283)
Dining (16)
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Overview
  • Excellent23%
  • Very good44%
  • Average21%
  • Poor7%
  • Terrible5%
Travelers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
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1,274 results
Traveler rating
320
516
276
96
66
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Time of year
LanguageEnglish
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320
516
276
96
66
Show reviews that mention
All reviewsheathrow expresspraed streetgarfunkels restaurantgreat locationbreakfast is servedexecutive roomrooms are smalltrain stationstreet noisesingle roomshort stayhyde parkluggagerumbleconveniencetoiletriespubs
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1 - 5 of 1,274 reviews
Reviewed yesterday

I had a stay at Mercure hotel Paddington last week, It was the pleasant time I spent over there. Hotel is well organized with processes, fast actions-check-in, check-out, room services. Rupinder at reception, have provided kind guidance on tour booking as well. Hotel provided mobile...More

Thank abhijeet2gholkar
Reviewed 4 days ago

I chose this hotel since it was close to railway station. The rooms provided were small with no bath tub and no room view.The rooms though small were clean, calm and well maintained. The rooms were booked with prepaid breakfast.The breakfast menu was limited and...More

Thank devanandsubbaraj
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 4 days ago

Dear devanandsubbaraj Thank you so much for taking time to review our hotel, please accept our apology that you found your room not as large as you expected. Like many historic buildings in London our room sizes vary. Should you visit us again in the...More

Reviewed 6 days ago via mobile

Stayed here this week greeted by Rupinder at reception very friendly couldn’t do enough for me organised late check out good rooms well located rupindrr and her team do an excellent job. Will come here againMore

Thank Sharon C
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 4 days ago

Dear Sharon Many thanks for taking your time to write such a great review of our hotel and that you found our staff very friendly, your comments will be shared with all the front office team and specially with Rupinder. We look forward to welcoming...More

Reviewed 6 days ago

We arrived around 5ish and there was only one person checking people in. There were 3 people in front of us and I was a party of 3. It took ½ hour to get checked in. Not a good start. The room on first inspection...More

Thank Claire S
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 3 days ago

Thank you for sharing your feedback, I am delighted to hear you found the room modern with a lovely big bed and bouncy pillows. I am sorry you were disappointed with the size of the bedroom, your comments are very well received by the whole...More

Reviewed 1 week ago

This is my favorite hotel. I have been staying here for years, and I am always grateful for the staffs' heartwarming support. Next to Paddington station where the Heathrow Express termiates, has its own restaurant (and lots of neighbour eating places), supermarkets nearby, etc.. Highly...More

Thank mikenekokamekichi
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 6 days ago

Dear mikenekokamekichi Thank you so much for your great review, we are so happy to know that you enjoyed your stay with us, your comments about the staff will be shared with all Mercure London Paddington team. We hope you will be back soon so...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$179 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$179 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (245)
Room & Suite (283)
Dining (16)
Pool & Beach (1)
Amenities (11)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
elwoodfei
January 11, 2018|
AnswerShow all 3 answers
Response from Andy W | Reviewed this property |
Internet was free strong and reliable
0
Votes
alinalinayes
November 3, 2017|
AnswerShow all 5 answers
Response from JackieGreenhalgh | Reviewed this property |
No only for room
0
Votes
Siân H
June 8, 2017|
AnswerShow all 7 answers
Response from ScotWasp | Reviewed this property |
Pretty sure the reception will look after your luggage, but why not give them a call directly to confirm?
1
Vote
Room Tips
"The rooms though small, are clean and well maintained and close to railway and metro stations"
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"Stay away from the front"
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"Facing Praed Street."
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"Check out the rooms1st you may want to look elsewhere.Restaurant is a place across the street ."
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