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Hilton London Metropole

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Traveler (1260)
Room & Suite (541)
Dining (97)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travelers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,294)
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4,350 results
Traveler rating
902
1,300
1,059
617
472
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LanguageEnglish
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902
1,300
1,059
617
472
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1 - 5 of 4,350 reviews
Reviewed yesterday via mobile

I have stayed numerous times at this hotel and have never been disappointed. First a caveat. This is one of if not the largest hotel in London. If you want service that you may receive at a smaller boutique hotel don’t stay here. This hotel...More

Thank Gary1097
Hotel's Favorite
Reviewed January 12, 2018

We had a Great Stay at The Hilton Metropole, over the Christmas and New Year Period. Being a “Diamond” , member gives you the added bonus to have access to there Club Lounge..., which includes Free Breakfast and in the evening, they provide snacks and...More

Thank robertalansmith
Response from Debra G, Manager at Hilton London MetropoleResponded January 15, 2018

Dear robertalansmith, Thank you for taking the time to leave feedback about the outstanding service you experienced from our wonderful Executive Lounge team. It will be a pleasure to share your kind words and ensure they are all recognised. We very much hope to welcome...More

Reviewed 3 days ago via mobile

Avoid this place as much as you can!The manager is very rude and rassist,the food its not fresh,the desserts are at least 3 weeks old,they serve in the bar frozen pizza from Tesco!!!The tables and chaires give you the feeling you are in a cheap...More

Thank sarajay798
Response from Debra G, Manager at Hilton London MetropoleResponded 2 days ago

Dear sarajay798, We are very sorry to read that your experience in Sky 23 was disappointing. Whilst the bar is not managed directly by the hotel, we do expect that our high standards of service are upheld and we will be passing your comments to...More

Reviewed 5 days ago via mobile

We booked the family Queen room. It comes with two Queens size bed . Perfect for a family of four . We arrived at the hotel at about 12 noon. And check in was very too easy and smooth . Attended by Mr.Wolf from NETHERLANDS....More

2  Thank Bobby158
Reviewed 6 days ago

We recently stayed here for 2 night and booked 2 rooms through booking.com. We had a couple of questions before the stay so contacted them by email and phone a couple of times. Right from the outset we just felt like the staff were going...More

2  Thank theoriginaldus
Response from Debra G, Manager at Hilton London MetropoleResponded 3 days ago

Dear theoriginaldus, We are very sorry to read that your experience was disappointing. We would really appreciate the opportunity to resolve the issue for you and would appreciate it if you could email the details to us on LONME_Assistance@hilton.com Sincerely, The Management Team

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Best Value Properties in London, United Kingdom
See all 1,081 hotels in LondonSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$184 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#376 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$184 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#376 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1260)
Room & Suite (541)
Dining (97)
Pool & Beach (4)
Business Center & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
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PDKJ
February 11, 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
February 4, 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
December 8, 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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"Any room with good city view would be good"
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