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The Gainsborough Hotel

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Traveler (187)
Room & Suite (239)
Dining (28)
Overview
7-11 Queensberry Place South Kensington, London SW7 2DW England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Dry Cleaning
4 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (550)
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1 - 5 of 419 reviews
Reviewed 3 days ago via mobile

I am tired of so called "character" hotels which in reality are just poorly maintained tired old slum flop houses at above average prices. Bathrooms with poor water pressure, battered fixtures, mouldy hastily caulked joints. Slapdash woodwork on partitioned rooms done on the cheap. Doorways...More

Thank bigbenbobb
Response from Sarah S, Manager at The Gainsborough HotelResponded 2 days ago

Dear bigbenbobb, Thank you for taking the time to share your feedback following your stay with us. I am sorry and concerned to read how dissatisfied you were with your stay, please accept my sincerest apologies for the shortfalls you have experienced. Please rest assured...More

Reviewed 5 days ago

The credit card reader didn't work and the receptionist implied there was a problem with my card - she got it to work when I insisted and I saw that my full card number had been kept from my booking. I queried this and was...More

Thank Mari M
Response from Sarah S, Manager at The Gainsborough HotelResponded 5 days ago

Dear Mari M, Thank you for taking the time to post a comment on TripAdvisor about your recent stay with us. I would like to apologise from the outset for the inconveniences we have caused you during your recent stay with us. I was concerned...More

Reviewed 5 days ago

My wife and I stayed at this hotel last year. The room was OK, but the bathroom was very good for a London hotel in this price range. Therefore I thought this would be the case when I stayed here alone earlier this week. The...More

Thank Roy Magne I
Response from Sarah S, Manager at The Gainsborough HotelResponded 5 days ago

Dear Roy Magne, Thank you very much for your review of your stay with us at The Gainsborough Hotel. Whilst I am pleased that you enjoyed our service, I am sorry to read that the size of your room did not meet your expectations. We...More

Reviewed 1 week ago via mobile

The lift was broken, out of service, the woman who checked us in eventually, was almost rude sometimes, and was most certainly, unsencere, and seemed to like being awkward, there was no dinning area in the actual hotel, we were instead sent over the road...More

Thank fourjmech
Reviewed 1 week ago

As with many other people I booked this hotel because of its location and price and failed to read the reviews. The location for Kensington, the museums and Imperial College was absolutely ideal, you really are only 5 minutes from the Natural History Museum. The...More

Thank pb1967584
Response from Sarah S, Manager at The Gainsborough HotelResponded 1 week ago

Dear pb1967584, Thank you very much for reviewing your recent stay on TripAdvisor. I am very sorry for the inconveniences you experienced due to the fact that our lift was not working during your stay. Please rest assured that we are working hard to get...More

View more reviews
About
Description
Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone ...More days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room Service
Breakfast included
Pool
Free Parking
Fitness Center with Gym / Workout Room
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Number of rooms
49
Price range
US$89 - US$233 (Based on Average Rates for a Standard Room)
Also Known As
Gainsborough Hotel London
Location
United Kingdom > England > London > South Kensington
Hotel class
Hotel Style
Luxury
Room types
Non-Smoking Rooms
Number of rooms
49
Price range
US$89 - US$233 (Based on Average Rates for a Standard Room)
Also Known As
Gainsborough Hotel London
Location
United Kingdom > England > London > South Kensington
Photos
Traveler (187)
Room & Suite (239)
Dining (28)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
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Lynseyes
6 July 2016|
AnswerShow all 2 answers
Response from CateNaomi | Reviewed this property |
I am not sure but having looked at the map it seems that the Dominion Theatre is in Westminster and the hotel is in Kensington near The Serpentine. It would be at least a tube ride away and not within walking distance
0
Votes
Room Tips
"check your room on arrival and insist on having defects fixed."
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"Go somewhere else"
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"If you want A/C, make sure you ask it your room will have it, as not all of them do."
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"Go to another hotel!"
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