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When we arrived at this hotel where we had booked a room 3 weeks in advance were told; –All rooms are occupied. You are not on my list. I'm just a reseptionist. I have no responsibility for what has happened. It was like a scene...More
Needed to be overnight in London with my daughter for a minor procedure.
I couldn't have asked for a better place.
The room was very clean and comfortable with a kettle, fan and a good size TV, I particularly liked the height ceiling. The bathroom...More
We love it. The room was small but big enough for the two of us. Our experience at Falcon Hotel at London was great. It was breakfast included deal. We love the English Breakfast and it saved us a lot of money from eating out....More
We stayed for only 2 days at the Falcon Hotel London. We absolutely loved it. This place is near Paddington Station, Hyde Park, Underground and also the Open Top Bus stop. I requested the ground or first floor room. The room was small but good...More
To be honest, we were quite happy with our stay as long as it lasted. The hotel is located near Paddington stn, which is a plus. The breakfast was uninspired though. Also the manager forgot that my husband had paid at check-in and asked us...More
Thank Gunnel T
Response from Falcon H, Manager at Falcon HotelResponded 2 weeks ago
I hope you are calmer now. We understand you were traveling in UK, could you kindly find out which Hotel / Gentleman you talked to. As you remember the only Gentleman in our organization had never spoken to you before the night of your visit...More
Hello, I'm not sure what you mean but I did book your hotel through Orbitz. Everything I wrote in my review is true, I have all the email receipts to back it up. The Orbitz staff were trying to get in touch with you for... More
Hello, I'm not sure what you mean but I did book your hotel through Orbitz. Everything I wrote in my review is true, I have all the email receipts to back it up. The Orbitz staff were trying to get in touch with you for several weeks before you finally refused to refund. If you're "dismayed", perhaps you should not charge people such heavy fines for cancelling a reservation months in advance.