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11 Norfolk Square Paddington, London W2 1RU England
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About

#614 of 1,196 hotels in London
Location
Cleanliness
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Value
A popular bed & breakfast style hotel established 60 years ago priding itself in its 3 C's, being: Clean, Comfortable and Caring. 2 mins to Paddington Station which serves Heathrow in 15 minutes via express trains and only 2 minutes walk to Hyde Park in central London. The hotel is situated in a quiet area opposite a park and within walking distance of many shops and restaurants. The main shopping area, Oxford Street, being 10 mins walk to. The hotel is no smoking but a smoking area provided. Complementary breakfast, internet use and refreshment centre. All rooms fully equipped with proper hotel beds, 32 LCD TVs, tea/coffee making facilities, hairdryers and DD telephone.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Baggage storage
Non-smoking hotel
Room features
Telephone
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Farsi
512Reviews10Q+A88Room tips
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James Tracy wrote a review Jul 2022
Oakland, California2 contributions
Mitra and the entire staff here are welcoming, helpful and experts in all things London. If you need anything, just ask. The hotel was perfect for us, centrally located (especially if you are flying from Heathrow or coming into Paddington by train. Clean basic rooms.
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Date of stay: July 2022
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Room Tip: If anyone in your party has mobility needs, call ahead!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RRH wrote a review Jul 2022
Wellington, United Kingdom213 contributions97 helpful votes
We stayed here for 3 nights and found the front desk staff to be friendly and welcoming. The room was adequate and clean, the bed was extremely comfy which was more or less all we wish for in a low cost hotel! There is no breakfast on offer but there are plenty of places nearby to eat for breakfast, lunch and dinner. Ideally situated near Paddingon station and Hyde Park as well as a short stroll from the canal. All in all a good location and pleasant stay.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve C wrote a review Jun 2022
1 contribution
Can I start by saying the entertainment team make this hotel!!!!! Masha and Ati do not stop from the moment they start to the moment they finish!!!! From a friendly chat and coffee in the mornings to dancing the night away! Absolutely fantastic place to come and we will be returning!
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura E wrote a review Jun 2022
5 contributions
Our double room was quiet and clean. The owner, Mitra, was very friendly and accommodating. Within short walking distance of Hyde Park/Kensington Gardens and Paddington Station, with several dining options just a street away, the Falcon Hotel is a good choice for budget-conscious travelers.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: The stairs are steep, so if mobility is an issue, ask for a room on the ground floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dalechristopherson wrote a review May 2022
Andover, Minnesota19 contributions12 helpful votes
The front desk staff was extremely helpful Our entire stay. Sure the rooms are smaller as is the bathroom/CR but I am 6’6” in height and had no issues. The neighborhood is excellent to stroll around. Play chess in the park across the street. Some very good restaurants in the area and a short walk to the Underground and Train at Paddington
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Now that this is not a five star hotel nor is the rate :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Odette F wrote a review May 2022
Island of Malta, Malta32 contributions27 helpful votes
Been to this hotel about five years over time and always had words of praise, however not the same can be said this time around. I tried to contact the property on 12th May morning and the person answering the phone was extremely rude and unpleasant saying she is too busy to answer my questions and even though i had sent a prior email (unanswered) she claimed the email was not present and redirected me to the website even though i explained over and over again that the email was website generated. A rude and disgusting person. Never will you see my and my friends custom again. If this is the way you treat people when trying to obtain their bookings how are they treating customers when already paid !!!!
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Priscilla Friesen wrote a review Apr 2022
Grave, The Netherlands7 contributions1 helpful vote
My friend and I visited London and stayed at the Falcon Hotel. The lady at the reception gave us a warm welcome and the location is very convenient near Paddington station. We enjoyed ourselves very much! Next time we will stay here again.
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David R wrote a review Mar 2022
Manchester, United Kingdom5 contributions1 helpful vote
this hotel rents single rooms, when I arrived I was given keys by a Chinese lady for the fourth floor. Unfortunately, I am diabetic and asthmatic and lose breath quite easily when I asked if they could change my room take it or leave it was the answer and I had to continue for four days sitting and resting on the stairs
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alina G wrote a review Mar 2022
1 contribution
Everything was perfect! The lady on the reception was super nice and kind. She left us check-in earlier than planned. The room was clean and warm, although the toilet was outside and it wasn’t mentioned. But it was private and close to the room, so no problem. The location is certainly the best thing because it’s surrounded by restaurants, shops and a metro station.
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rebeccaw wrote a review Dec 2021
Cornwall, United Kingdom12 contributions2 helpful votes
+1
We are not people to complain at all but I cannot express what a bad stay we had at this hotel. The woman we spoke to and dealt with was incredibly rude and passive agressive towards up. Appalling customer service. We called the day before arriving to confirm the booking and were told there would be a late arrival charge - which we were not told on booking. We informed her if arrival time on booking. The woman told my partner on the phone that its on the terms and conditions (my partner informed her it isnt), she said she would find it and call back. She called back and said she couldnt find it. Then she added that there is a 3% charge for using a card to pay the bill- my partner informed her this is actually illegal (as of eu regulations and british law since 2015). Her response was she could charge what she wanted and she waved her bank statements at us and said 'you want me to pay all the charges'. We said her prices should include all charges not be add ons - but the card payment charge is illegal and we refused to pay it. Whne my partner said that she would get in trouble if trading standards were jnformed she said 'call them - they wont care, theyll turn a blind eye'. We ended up ending the conversation and leaving for the day due to her agression and saying we would just get cash out and pay later. There seemed to he a lot of 'add on charges' - theres even a sign in the room asking for a £20 deposit for a tv remote! All her rudeness aside - the room was an ok size and an ok shower. We had a tiny ensuite in the room. It was unbearably hot and even with the heating off we needed the window and blind open (which then led to noise and light issues both nights). The flooring was coming up in several parts - with one sharp part tripping me up in the night. The room and bathroom were actually dirty - stains and marks on bathmat, hairs on bed throw and inside the bed on the pillows, dirty food items and food in the room drawer, dorty shower head and used toiletry bottles left in the shower (photographs taken of all of this). The room photos on the website must be incredibly old - the rooms do not at all look like this! Another concern was no handwash and no hand sanitiser at all - which doesnt seem plausible during these covid times. Also breakfast was cancelled due to covid (this is on the website but not informed at booking so only realised a few days before arriving when i relooked at the website). So this was disappointing and had we known we wouldnt have booked. We stayed 2 nights and after the first night and horrible conversation in the morning we did discuss not returning for the 2nd night - however the woman had taken my card information for 'no show' payment so we had no choice. All in all a horrible horrible stay and we will never return. We urge others to consider all the reviews before they decide to stay and recommend that they choose somewhere else.
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$106 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
30
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Frequently Asked Questions about Falcon Hotel
Which popular attractions are close to Falcon Hotel?
Nearby attractions include Paddington Station (0.2 km), Serpentine Boating Lake (0.3 km), and Alexander Fleming Laboratory Museum (0.2 km).
What are some of the property amenities at Falcon Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and baggage storage.
What food & drink options are available at Falcon Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Falcon Hotel?
Conveniently located restaurants include The Victoria, Nipa Thai Restaurant, and Paramount Lebanese Kitchen.
Which languages are spoken by the staff at Falcon Hotel?
The staff speaks multiple languages, including English, French, and Farsi.
Are there any historical sites close to Falcon Hotel?
Many travellers enjoy visiting Churchill War Rooms (3.4 km), Tower of London (6.8 km), and Houses of Parliament (3.8 km).