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The Park City Grand Plaza Kensington Hotel

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Traveler (461)
Room & Suite (446)
Dining (73)
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Overview
  • Excellent57%
  • Very good33%
  • Average6%
  • Poor2%
  • Terrible2%
Travelers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Reviews (1,515)
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All reviewscromwell roadlexham gardensmolton brown toiletriesearl's courtcontinental breakfastquiet streetminute walkdeluxe roomthe natural history museumalbert hallthe air conditioningtube stationlovely hotelpiccadilly linehigh streetlarge bathroombooked this hotel
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1 - 5 of 1,204 reviews
Reviewed 3 weeks ago

We had a great experience at the hotel. Th Whitley was in a calm neighbourhood. We felt welcome. Hotel room was comfortable and clean. But the breakfast staff has problems. One morning one staff girl was crying by some reason. Last morning there was a...More

Thank APS262
Response from Alessandro D, Front Office Manager at The Park City Grand Plaza Kensington HotelResponded 3 weeks ago

Dear APS262, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear about this episode with our breakfast staff. This feedback will be forwarded to our management and used in training our staff. Thank...More

Reviewed 3 weeks ago

It's wonderful boutique hotel really close to Kensington Palace and the Gardens.You can't beat the location.Very clean, comfortable beds,OUTSTANDING service. Everybody at the from desk is so helpful and wants to make your stay a really good experience. We truly enjoyed our stay and highly...More

1  Thank hannapawlus
Response from Alessandro D, Front Office Manager at The Park City Grand Plaza Kensington HotelResponded 3 weeks ago

Dear hannapawlus, Thank you for your kind review! We truly appreciate your kind words about our staff. It's a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

Reviewed 3 weeks ago

Mu daughter and I found the Park City Grand Plaza an excellent location for exploring London. The hotel is on a fairly quiet street in Kensington, one of London's nicest boroughs. It is a 15 minute walk from Hyde Park and Kensington Gardens, perfect for...More

Thank Jackie747
Response from Alessandro D, Front Office Manager at The Park City Grand Plaza Kensington HotelResponded 3 weeks ago

Dear Jackie747, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.

Reviewed 3 weeks ago

The good was the room size for 3 of us, lots of space, lovely bathroom. Location was great too, close to 2 tube stations and lovely area. The okay was the room was very cold. The bad was we went for breakfast included and this...More

Thank dizzyy
Response from Alessandro D, Front Office Manager at The Park City Grand Plaza Kensington HotelResponded 3 weeks ago

Dear dizzyy, I hope this note finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please...More

Reviewed 3 weeks ago

Hotel was well kept, and the workers were nice. Great spot near Earls Court, with a small walk to the station. There was a great atmosphere to the place that made the trip very enjoyable. Overall, it was a great experience and I cannot wait...More

Thank Daniel N
Response from Alessandro D, Front Office Manager at The Park City Grand Plaza Kensington HotelResponded 3 weeks ago

Dear Daniel N. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

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About
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$160 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#159 Business Hotel in London
#246 Romantic Hotel in London
#259 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$160 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#159 Business Hotel in London
#246 Romantic Hotel in London
#259 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveler (461)
Room & Suite (446)
Dining (73)
Amenities (37)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
MrsBondSomerset
14 March 2018|
AnswerShow all 9 answers
Response from Alessandro D | Property representative |
Dear MrsBondSomerset, Yes! We recently opened our Garden Cafe & Lounge on the ground floor near the reception!
0
Votes
sdrose186
4 October 2017|
AnswerShow all 13 answers
Response from Alessandro D | Property representative |
Dear sdrose186, The closest underground station is Earl's Court, about 5 min walking from us.
0
Votes
BrisbaneGail
2 September 2017|
AnswerShow all 10 answers
Response from hoagie58 | Reviewed this property |
Sorry I just saw this. I never felt uncomfortable. I would let a daughter stay there.
1
Vote
Room Tips
"We had a street view which was nice"
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"All rooms lovely"
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"Avoid #12 as noted in general review."
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"Request a room on a higher floor"
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