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Hotel Indigo London Tower Hill

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142 Minories, London EC3N 1LS England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (599)
Room & Suite (439)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo London Tower Hill
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#143 of 1,157 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Ideally located near Tower Bridge and the Tower of London, Hotel Indigo London Tower Hill is just a stone's throw away from all of London's transportation links and so eminently suitable to both leisure visitors and business travellers alike.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Video game console
Business Center with Internet Access
Meeting rooms
Baggage storage
Executive lounge access
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Iron
Minibar
On-demand movies
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, Russian, Spanish, Czech and 8 more
1,512Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
OnTravelsAgain wrote a review Dec 2020
Chester, United Kingdom1,607 contributions411 helpful votes
This was overall a very positive 2 night stay. Each of the 3 reception staff we interacted with were all excellent, friendly, helpful and positive. On check-in, an upgrade was provided as a Platinum IHG. The room was very large by London standards. The room was on the side of the hotel and was very quiet considering the convenient location. The room was comfortable, clean and well maintained, the bathroom was just starting to shows its age in places, although better than 99% of hotel bathrooms. It was a little disappointing that they were not providing any form of breakfast service, especially now in tier 3, getting breakfast elsewhere is more challenging. Already booked for next trip in January.
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Date of stay: December 2020
Value
Rooms
Service
Trip type: Traveled on business
1 Helpful vote
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Tae M wrote a review Oct 2020
2 contributions2 helpful votes
Firstly, the rooms are very big and spacious and the king size bed is really comfortable too. Consdering how big the shower it is not very powerful. The problems started when the room next door got back and started making a lot of noise. We flagged this to reception but they seemed to be scared of this group of people and were not willing to do anything about it. We were kept up for most of the night and the reception had the audacity to call our room at 6:30am asking if we could be quiet as they had a noise complaint!!! I voiced my opinion to the receptionistt this mornin who could only apologise for her incompetent collegue but said there was nothing more she could do. At the very least, emply security so you can enforce action when guests are being overzelaous and noisy!
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Date of stay: October 2020
Location
Service
Sleep Quality
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Response from Kate Majka, Guest Services / Front Office at Hotel Indigo London Tower Hill
Responded 26 Oct 2020
Dear Tae M, Thank you for your constructive feedback. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your feedback has been discussed among the management team. Once again, please accept our apologies for your experience. Kind regards.
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GC2020 wrote a review Sep 2020
Coventry, United Kingdom44 contributions47 helpful votes
Stayed for three nights, weekend break with my wife. Exceptional Covid related precautions, probably the best we’ve seen. All reception staff were so friendly and helpful, always greeted with a smile. Room (executive) was spotless, bed very comfortable, really good sized room and very quiet. Due to the current climate, towels etc changed on request, actioned immediately, really cannot fault the staff that work here. Complimentary chocolate, water and soft drinks in fridge appreciated. Would return 100%
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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mricho wrote a review Sep 2020
Warrington England105 contributions46 helpful votes
A 2 minute walk from Aldgate and a 5 minute walk from the tower of London. Plenty of restaurants within a 10 minute walk. The room was modern with a comfortable bed and a walk in shower. The receptionists were friendly and helpful. We asked for a refresh of the minibar, tea, coffee etc each morning and replacements were ready within an hour. Wouldn't hestiate to stay there again.
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Date of stay: September 2020
1 Helpful vote
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BrianWarrington wrote a review Aug 2020
Warrington69 contributions33 helpful votes
We stayed for 4 nights in August 2020. The location was great close to the Tower of London, Whitechapel and Brick Lane, convenient for the tube all over London. Lots of bars and restaurants close by. The staff were all friendly and helpful. The size of the room was great, the bed was large and comfortable. The COVID restrictions made us feel safe, all the staff wore masks, no reusing of pens in the reception, lots of hand sanitiser and the maid did not clean the rooms unless requested. The price was very fair for London and we will use this hotel again in the future.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: 5th floor room was great.
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PRICE RANGE
US$162 - US$344 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEast End / East London / City of London
NUMBER OF ROOMS
49
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Frequently Asked Questions about Hotel Indigo London Tower Hill
Which popular attractions are close to Hotel Indigo London Tower Hill?
Nearby attractions include Ceremony of the Keys (0.3 km), Jeff Wayne's The War of The Worlds: The Immersive Experience (0.2 km), and AIM - Revolutionary Escape Rooms (0.5 km).
What are some of the property amenities at Hotel Indigo London Tower Hill?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo London Tower Hill?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo London Tower Hill?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Indigo London Tower Hill?
Conveniently located restaurants include Pizza Union Aldgate, Yuu Kitchen, and Treves & Hyde.
Are any cleaning services offered at Hotel Indigo London Tower Hill?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indigo London Tower Hill offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo London Tower Hill?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Thai, Polish, and Romanian.
Are there any historical sites close to Hotel Indigo London Tower Hill?
Many travellers enjoy visiting Churchill War Rooms (3.9 km), Tower of London (0.5 km), and Houses of Parliament (3.7 km).
Is Hotel Indigo London Tower Hill accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.